Saying goodbye to the hotels that closed due to COVID-19
It's been a year since we all first heard the words "novel coronavirus," and the pandemic has lasted longer than many of us had expected. Hotels worldwide have struggled to keep their doors open and entice travelers to visit -- whether for the day for a quiet workspace, a staycation for a simple change of scenery or a stop along a road trip route.
But even the best marketing at the most enticing hotels hasn't been enough to keep occupancy at pre-pandemic levels. In an effort to stamp out COVID-19, many travelers are staying home.
Low occupancy and high overhead have forced some hotels to close their doors indefinitely. Here's a look at a few of the places that have shuttered.
Lots of hotel closures in New York

New Yorkers will tell you that the city isn't dying -- despite the pandemic -- and we'd agree. New York has always been a resilient place and life will get back to normal. However, many hotels have decided to close. Will the locations reopen anew -- rebranded for tomorrow? That remains to be seen but here are some places you won't check into the next time you head to the Big Apple.
Hilton hotels -- Thus far, we've seen two properties close to COVID-19. In September 2020, Ashford Hospitality decided to give up the Embassy Suites-Midtown West property to its lender when the company realized it couldn't keep up with its debt obligation. A month later, the 44-floor, 478-room Hilton Hotel Times Square on 42nd Street closed, citing the pandemic as the reason. Outside the city, the Hilton Westchester has shuttered.
Marriott properties -- If you've got a ton of Bonvoy points, you now have fewer places in Manhattan to use them at. Hotel closures include the New York Marriott Eastside, W New York Downtown and two Courtyard locations (the Courtyard by Marriott in Herald Square and Courtyard Fifth Avenue). The Maxwell, part of Marriott's Tribute Portfolio Hotels, which was formerly the original W New York, closed in April 2020.
The Blakely New York -- After 17 years in the hotel business, the hotel has closed and is referring its past guests to Hotel Elysee (part of the Library Hotel Collection) or Dream New York Midtown.
The storied Omni Berkshire Place was built by the same architect that designed Grand Central Terminal. It's stood on East 52nd Street since 1926 and its claim to fame was the fact that Rogers and Hammerstein wrote the musical "Oklahoma!" at the property. But, nostalgia doesn't pay the bills and even though the Omni brand received approximately $84 million in the first round of Paycheck Protection Program (PPP) loans from the federal government, it has permanently laid off all of its employees. Bloomberg theorizes that the building could be turned into office space.
Roosevelt Hotel -- This one hurt because it was a New York City institution for 96 years. The Midtown hotel on East 45th Street, which Pakistan International Airlines owns, closed its doors permanently in mid-December 2020.
Notable closures in America's other major cities
It's not just New York City that's bearing the brunt of hotel closures and property foreclosures. We're seeing them globally, including in these other U.S. cities.
Palmer House Hilton

For decades, the Palmer House in Chicago has thrilled visitors with an interest in show business. Its Empire Room -- a 250-seat cabaret -- was a popular place for up-and-coming artists back in the day. Tony Bennett, Liberace and Carol Channing all performed here. And more recently, tours of the theater were a hot ticket item with visitors turning up to see the theater's beauty and get a peek at mementos from so many famous performances.
So, could this hotel close for good? The possibility has been discussed. It's a case study in real estate gone wrong. With the pandemic bearing down on investments everywhere, the appraised value of the hotel went from $560 million in 2018, as reported by the Chicago Tribune, to just $305 million. That revaluation means the property is now "underwater" -- it's worth less than the loan taken against it.
While Hilton operates the hotel, Thor Equities is the property owner and was sued for failing to pay mortgage amounts that reached almost $338 million.
However, while the media all but gave the Palmer House last rites, it's accepting reservations for stays starting April 8, 2021. We're following this story to determine if the hotel has worked out its financial woes.
Marriott Wardman Park
Washington, D.C.'s century-old Marriott Wardman Park has closed permanently. It had closed temporarily on March 27, 2020, due to the pandemic. The owner, Wardman Hotel Owner LLC, filed for Chapter 11 bankruptcy in mid-January 2021 and plans to sell the property in a bid to reorganize. It's also severed its management agreement with Marriott.
Luxe Rodeo Drive
Even tony Beverly Hills isn't immune to hotel closures. In September, we learned that the Luxe Rodeo Drive, an 86-room boutique hotel, closed suddenly. The move surprised many that thought this nearly 30-year-old hotel could withstand the pressures of the times. Luxe Hotels, owner of this property, blamed the closure on the bad timing of an expensive remodel that occurred right before the pandemic hit.
Standard West Hollywood

And, TPG recently covered the closure of the iconic Standard West Hollywood. For more than two decades, it was the place to see and be seen. But, in late January 2021, it shut its doors for good... another coronavirus casualty.
Beyond the USA

Of course, hotels and resorts across the globe have closed, but these two were of particular note to TPG readers.
Ace Hotel London Shoreditch -- While the hotel announced its closure, it said it hopes to reopen in a new London location in the future. Lore Group, the building's operator, plans to renovate the property and open and manage another hotel in Ace's place.
InterContinental Resort and Spa Moorea -- In May, points hoarders the world over were saddened to hear that the InterContinental Moorea Resort & Spa in French Polynesia, part of the Pacific Beachcomber group, had closed permanently. This had been a terrific place to use IHG Rewards Club points to offset the cost of a South Pacific vacation. Area general manager Guillaume Epinette said at the time that "The closure of the InterContinental Moorea Resort & Spa has been a very hard but carefully considered decision taken to preserve our other hotels within Pacific Beachcomber hotel group."
The group operates The sustainable luxury experience at The Brando on private island Tetiaroa as well as InterContinental Bora Bora Le Moana Resort, InterContinental Bora Bora Resort & Thalasso Spa, the InterContinental Tahiti Resort & Spa as well as Maitai-branded resorts on Bora Bora, Rangiroa and Huahine.
Bottom line
It's heartbreaking to see any hotel close, and our hearts go out to every hospitality employee that's been furloughed or laid off due to the pandemic. As news of additional vaccines continues to unfold, we hope that the end of this crisis draws near and that travelers can return to their favorite hotels once again and discover new ones.
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There’s a lot to love about the Amex Gold. It’s a fan favorite thanks to its fantastic bonus-earning rates at restaurants worldwide and at U.S. supermarkets. If you’re hitting the skies soon, you’ll also earn bonus Membership Rewards points on travel. Paired with up to $120 in Uber Cash annually (for U.S. Uber rides or Uber Eats orders, card must be added to Uber app and you can redeem with any Amex card), up to $120 in annual dining statement credits to be used with eligible partners, an up to $84 Dunkin’ credit each year at U.S. Dunkin Donuts and an up to $100 Resy credit annually, there’s no reason that foodies shouldn’t add the Amex Gold to their wallet. These benefits alone are worth more than $400, which offsets the $325 annual fee on the Amex Gold card. Enrollment is required for select benefits. (Partner offer)Pros
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- Not as useful for those living outside the U.S.
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- You may be eligible for as high as 100,000 Membership Rewards® Points after you spend $6,000 in eligible purchases on your new Card in your first 6 months of Card Membership. Welcome offers vary and you may not be eligible for an offer. Apply to know if you’re approved and find out your exact welcome offer amount – all with no credit score impact. If you’re approved and choose to accept the Card, your score may be impacted.
- Earn 4X Membership Rewards® points per dollar spent on purchases at restaurants worldwide, on up to $50,000 in purchases per calendar year, then 1X points for the rest of the year.
- Earn 4X Membership Rewards® points per dollar spent at US supermarkets, on up to $25,000 in purchases per calendar year, then 1X points for the rest of the year.
- Earn 3X Membership Rewards® points per dollar spent on flights booked directly with airlines or on AmexTravel.com.
- Earn 2X Membership Rewards® points per dollar spent on prepaid hotels and other eligible purchases booked on AmexTravel.com.
- Earn 1X Membership Rewards® point per dollar spent on all other eligible purchases.
- $120 Uber Cash on Gold: Add your Gold Card to your Uber account and get $10 in Uber Cash each month to use on orders and rides in the U.S. when you select an American Express Card for your transaction. That’s up to $120 Uber Cash annually. Plus, after using your Uber Cash, use your Card to earn 4X Membership Rewards® points for Uber Eats purchases made with restaurants or U.S. supermarkets. Point caps and terms apply.
- $84 Dunkin' Credit: With the $84 Dunkin' Credit, you can earn up to $7 in monthly statement credits after you enroll and pay with the American Express® Gold Card at U.S. Dunkin' locations. Enrollment is required to receive this benefit.
- $100 Resy Credit: Get up to $100 in statement credits each calendar year after you pay with the American Express® Gold Card to dine at U.S. Resy restaurants or make other eligible Resy purchases. That's up to $50 in statement credits semi-annually. Enrollment required.
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- No Foreign Transaction Fees.
- Annual Fee is $325.
- Terms Apply.
Rewards Rate
| 4X | Earn 4X Membership Rewards® points per dollar spent on purchases at restaurants worldwide, on up to $50,000 in purchases per calendar year, then 1X points for the rest of the year. |
| 4X | Earn 4X Membership Rewards® points per dollar spent at US supermarkets, on up to $25,000 in purchases per calendar year, then 1X points for the rest of the year. |
| 3X | Earn 3X Membership Rewards® points per dollar spent on flights booked directly with airlines or on AmexTravel.com. |
| 2X | Earn 2X Membership Rewards® points per dollar spent on prepaid hotels and other eligible purchases booked on AmexTravel.com. |
| 1X | Earn 1X Membership Rewards® point per dollar spent on all other eligible purchases. |
Intro Offer
You may be eligible for as high as 100,000 Membership Rewards® Points after spending $6,000 in eligible purchases on your new Card in your first 6 months of Membership. Welcome offers vary and you may not be eligible for an offer.As High As 100,000 points. Find Out Your Offer.Annual Fee
$325Recommended Credit
Credit ranges are a variation of FICO® Score 8, one of many types of credit scores lenders may use when considering your credit card application.Excellent to Good
Why We Chose It
There’s a lot to love about the Amex Gold. It’s a fan favorite thanks to its fantastic bonus-earning rates at restaurants worldwide and at U.S. supermarkets. If you’re hitting the skies soon, you’ll also earn bonus Membership Rewards points on travel. Paired with up to $120 in Uber Cash annually (for U.S. Uber rides or Uber Eats orders, card must be added to Uber app and you can redeem with any Amex card), up to $120 in annual dining statement credits to be used with eligible partners, an up to $84 Dunkin’ credit each year at U.S. Dunkin Donuts and an up to $100 Resy credit annually, there’s no reason that foodies shouldn’t add the Amex Gold to their wallet. These benefits alone are worth more than $400, which offsets the $325 annual fee on the Amex Gold card. Enrollment is required for select benefits. (Partner offer)Pros
- 4 points per dollar spent on dining at restaurants worldwide and U.S. supermarkets (on the first $50,000 in purchases per calendar year; then 1 point per dollar spent thereafter and $25,000 in purchases per calendar year; then 1 point per dollar spent thereafter, respectively)
- 3 points per dollar spent on flights booked directly with the airline or with amextravel.com
- Packed with credits foodies will enjoy
- Solid welcome bonus
Cons
- Not as useful for those living outside the U.S.
- Some may have trouble using Uber and other dining credits
- You may be eligible for as high as 100,000 Membership Rewards® Points after you spend $6,000 in eligible purchases on your new Card in your first 6 months of Card Membership. Welcome offers vary and you may not be eligible for an offer. Apply to know if you’re approved and find out your exact welcome offer amount – all with no credit score impact. If you’re approved and choose to accept the Card, your score may be impacted.
- Earn 4X Membership Rewards® points per dollar spent on purchases at restaurants worldwide, on up to $50,000 in purchases per calendar year, then 1X points for the rest of the year.
- Earn 4X Membership Rewards® points per dollar spent at US supermarkets, on up to $25,000 in purchases per calendar year, then 1X points for the rest of the year.
- Earn 3X Membership Rewards® points per dollar spent on flights booked directly with airlines or on AmexTravel.com.
- Earn 2X Membership Rewards® points per dollar spent on prepaid hotels and other eligible purchases booked on AmexTravel.com.
- Earn 1X Membership Rewards® point per dollar spent on all other eligible purchases.
- $120 Uber Cash on Gold: Add your Gold Card to your Uber account and get $10 in Uber Cash each month to use on orders and rides in the U.S. when you select an American Express Card for your transaction. That’s up to $120 Uber Cash annually. Plus, after using your Uber Cash, use your Card to earn 4X Membership Rewards® points for Uber Eats purchases made with restaurants or U.S. supermarkets. Point caps and terms apply.
- $84 Dunkin' Credit: With the $84 Dunkin' Credit, you can earn up to $7 in monthly statement credits after you enroll and pay with the American Express® Gold Card at U.S. Dunkin' locations. Enrollment is required to receive this benefit.
- $100 Resy Credit: Get up to $100 in statement credits each calendar year after you pay with the American Express® Gold Card to dine at U.S. Resy restaurants or make other eligible Resy purchases. That's up to $50 in statement credits semi-annually. Enrollment required.
- $120 Dining Credit: Satisfy your cravings, sweet or savory, with the $120 Dining Credit. Earn up to $10 in statement credits monthly when you pay with the American Express® Gold Card at Grubhub, The Cheesecake Factory, Goldbelly, Wine.com, and Five Guys. Enrollment required.
- Explore over 1,000 upscale hotels worldwide with The Hotel Collection and receive a $100 credit towards eligible charges* with every booking of two nights or more through AmexTravel.com. *Eligible charges vary by property.
- No Foreign Transaction Fees.
- Annual Fee is $325.
- Terms Apply.

