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What to do if your balance transfer is denied

April 15, 2024
5 min read
Investing savings into cryptocurrencies
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A balance transfer can be a great way to pay off credit card debt quickly and save money on interest. Generally, you will transfer your high-interest credit card debt to a card with a 0% annual percentage rate introductory offer, giving you time to pay off the debt without incurring interest charges.

But just because you apply doesn't mean you will be approved for a balance transfer. It certainly helps to have good to excellent credit. Let's investigate what you should do if your balance transfer is denied.

Young businesswoman holding credit card while using laptop at hotel lounge
MASKOT/GETTY IMAGES

Why was I denied for a balance transfer?

There could be several reasons why you were denied a balance transfer, including any of the following:

  • Low credit score. Your balance transfer request will likely be denied if you have a low credit score. Getting approved with a low score is possible, but those with higher credit scores are much more likely to get approved.
  • Too many recent inquiries. If you have applied for multiple credit products within a short period of time, your balance transfer request may not be approved. Excessive credit inquiries can also contribute to a lower credit score.
  • Too many recent balance transfers. If you have recently applied or been approved for balance transfers, it can indicate that you are not financially stable and are moving debt around too frequently.
  • Waiting too long to apply for the balance transfer. You can be approved for a new credit card with 0% APR and not get approved for the balance transfer simply because you waited too long. Issuers usually want you to apply for a balance transfer within the first three months of opening the card.
  • Trying to transfer from the same card issuer. Issuers tend to reject balance transfers between their own card families. For example, Chase states that "balance transfers may not be used to pay other credit cards or loans issued by JPMorgan Chase Bank, N.A. or any of our affiliates."
  • Trying to transfer too much money from another card. Sometimes, you can be denied a balance transfer because the requested amount is too high. Issuers tend to limit the amount of your available credit that can be used for a balance transfer to around 75% of your credit limit.
woman sitting at a table looking at her phone
BLOOM PRODUCTIONS/GETTY IMAGES

If you are denied a balance transfer, regardless of the reason, you should receive a letter from the issuer explaining why you were denied. If you believe you should have been approved, you can call the issuer's reconsideration line.

Sometimes, just calling the issuer and asking to transfer a smaller amount can get you approved, as issuers usually only let you transfer a certain percentage of your credit limit.

Related: How to do a balance transfer

Balance transfer alternatives

If you can't get approved for a balance transfer, here are some options that might help you:

  • Ask for an interest rate reduction. Simply calling your credit card issuer and asking to have your interest rate reduced can help you save money. Depending on your situation and other financial factors, interest rate reductions can be permanent or temporary.
  • Consider a personal loan. A personal loan can be another useful option if you are denied a balance transfer. Although personal loans can charge high APRs, they are typically lower than credit card interest rates.
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Reapplying for a balance transfer

You can always try to reapply for a balance transfer later. Before doing so, ensure your credit score is in the recommended range for the card you are applying for. Improving your credit score helps issuers know you are a less risky borrower, making you more likely to get approved for your balance transfer.

someone online shopping
REALPEOPLEGROUP/GETTY IMAGES

You can improve your chances by making timely payments, keeping your credit utilization low and not applying for too many credit products within a short time frame. Furthermore, you should check your credit score frequently to ensure no discrepancies are making your score lower than it should be.

Related: How to use a 0% APR credit card as an interest-free loan

Bottom line

Balance transfers to a 0% APR credit card are a great way to save money on interest and pay off high-interest credit card debt. However, if you are denied, you still have options to help you save on interest fees.

You can try to improve your credit score and reapply in a couple of months, but if you need an immediate solution, consider calling your issuer and asking for an interest rate reduction or getting a personal loan.

Featured image by DRAZEN_/GETTY IMAGES
Editorial disclaimer: Opinions expressed here are the author’s alone, not those of any bank, credit card issuer, airline or hotel chain, and have not been reviewed, approved or otherwise endorsed by any of these entities.

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  • Intro Offer

    As High As 100,000 points. Find Out Your Offer.
  • Annual Fee

    $325
  • Recommended Credit

    Excellent to Good

Why We Chose It

There’s a lot to love about the Amex Gold. It’s a fan favorite thanks to its fantastic bonus-earning rates at restaurants worldwide and at U.S. supermarkets. If you’re hitting the skies soon, you’ll also earn bonus Membership Rewards points on travel. Paired with up to $120 in Uber Cash annually (for U.S. Uber rides or Uber Eats orders, card must be added to Uber app and you can redeem with any Amex card), up to $120 in annual dining statement credits to be used with eligible partners, an up to $84 Dunkin’ credit each year at U.S. Dunkin Donuts and an up to $100 Resy credit annually, there’s no reason that foodies shouldn’t add the Amex Gold to their wallet. These benefits alone are worth more than $400, which offsets the $325 annual fee on the Amex Gold card. Enrollment is required for select benefits. (Partner offer)

Pros

  • 4 points per dollar spent on dining at restaurants worldwide and U.S. supermarkets (on the first $50,000 in purchases per calendar year; then 1 point per dollar spent thereafter and $25,000 in purchases per calendar year; then 1 point per dollar spent thereafter, respectively)
  • 3 points per dollar spent on flights booked directly with the airline or with amextravel.com
  • Packed with credits foodies will enjoy
  • Solid welcome bonus

Cons

  • Not as useful for those living outside the U.S.
  • Some may have trouble using Uber and other dining credits
  • You may be eligible for as high as 100,000 Membership Rewards® Points after you spend $6,000 in eligible purchases on your new Card in your first 6 months of Card Membership. Welcome offers vary and you may not be eligible for an offer. Apply to know if you’re approved and find out your exact welcome offer amount – all with no credit score impact. If you’re approved and choose to accept the Card, your score may be impacted.
  • Earn 4X Membership Rewards® points per dollar spent on purchases at restaurants worldwide, on up to $50,000 in purchases per calendar year, then 1X points for the rest of the year.
  • Earn 4X Membership Rewards® points per dollar spent at US supermarkets, on up to $25,000 in purchases per calendar year, then 1X points for the rest of the year.
  • Earn 3X Membership Rewards® points per dollar spent on flights booked directly with airlines or on AmexTravel.com.
  • Earn 2X Membership Rewards® points per dollar spent on prepaid hotels and other eligible purchases booked on AmexTravel.com.
  • Earn 1X Membership Rewards® point per dollar spent on all other eligible purchases.
  • $120 Uber Cash on Gold: Add your Gold Card to your Uber account and get $10 in Uber Cash each month to use on orders and rides in the U.S. when you select an American Express Card for your transaction. That’s up to $120 Uber Cash annually. Plus, after using your Uber Cash, use your Card to earn 4X Membership Rewards® points for Uber Eats purchases made with restaurants or U.S. supermarkets. Point caps and terms apply.
  • $84 Dunkin' Credit: With the $84 Dunkin' Credit, you can earn up to $7 in monthly statement credits after you enroll and pay with the American Express® Gold Card at U.S. Dunkin' locations. Enrollment is required to receive this benefit.
  • $100 Resy Credit: Get up to $100 in statement credits each calendar year after you pay with the American Express® Gold Card to dine at U.S. Resy restaurants or make other eligible Resy purchases. That's up to $50 in statement credits semi-annually. Enrollment required.
  • $120 Dining Credit: Satisfy your cravings, sweet or savory, with the $120 Dining Credit. Earn up to $10 in statement credits monthly when you pay with the American Express® Gold Card at Grubhub, The Cheesecake Factory, Goldbelly, Wine.com, and Five Guys. Enrollment required.
  • Explore over 1,000 upscale hotels worldwide with The Hotel Collection and receive a $100 credit towards eligible charges* with every booking of two nights or more through AmexTravel.com. *Eligible charges vary by property.
  • No Foreign Transaction Fees.
  • Annual Fee is $325.
  • Terms Apply.