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What I Learned From My In-Flight Medical Emergency

April 24, 2018
6 min read
Avianca planes in Bogota
What I Learned From My In-Flight Medical Emergency
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"Is there a doctor on-board?" is a phrase no one wants to hear over the intercom during the flight. Or, at least that's what I always assumed. However, Sunday night I was the patient that needed a doctor. After hours of excruciating pain, I was relieved to hear the announcement go out and prayed that someone would answer the call.

Let's take a step back and set the situation: This weekend, I went on a "review run" on Avianca business class from New York City to Medellin, Cartagena and Bogota, Colombia, back to New York City. The whole trip was scheduled to take less than 48 hours, as I was squeezing it in between the Primera Air inaugural flight and the ILA Berlin Air Show starting Wednesday.

My JFK to Medellin flight started off terribly before getting better, and I spent a night in the city before flying three legs back on Sunday. I was set to review the Avianca Airbus A330 flight from Bogota-NYC, but I would end up with a different story instead.

The first sign of an issue was when I was waiting (and waiting, and waiting...) in line at the gate to board my flight from Bogota back to NYC. At that point, I began to feel a little queasy and particularly exhausted. I chalked this up to jet lag due to the late night flight, exacerbated by having been based in Europe for the last few months.

After boarding and waiting for pushback, I noticed that I was sweating. Presuming it to be because of a hot cabin, I checked the thermometer — which I always carry for reviews — to find it was just 75° in the cabin. That was a bad sign. Then, the abdominal pain started kicking in. I figured that I probably had eaten something that was making me sick. Or maybe was it my epic Colombian feast from the night before?

Once in the air, the pain got worse. I found some relief lying down, but soon there was no comfortable position. So, I finally said something to a flight attendant while she was serving dinner to the forward business class cabin. I asked if she or any of the crew had over-the-counter pain medicine. She explained that it was illegal in Colombia for the crew to carry meds with them — seemingly even ibuprofen and acetaminophen. She suggested I drink tonic water, as that's what the crew does when feeling ill. I gave it a shot.

Neither the tonic water nor the chamomile tea that she later brought me seemed to provide any relief from the ever-increasing pain. Finding myself involuntarily moaning in pain and finding it harder to even move, I was freaking out that my appendix might be bursting.

I willed myself up to the galley — detouring to the lavatory to throw up from the pain — and asked if there was a doctor on board. The flight attendant said that she didn't know, but she would make an announcement. With it being 1:40am and the cabin settling down for a short sleep, I felt mortified that this announcement would bother passengers.

But the flight attendant could tell that I was in distress, and made the call. Thankfully, three medical professionals responded, gathering around me in the middle business class galley. One doctor explained he specialized in internal medicine and had spent some years performing surgeries himself. Understandably, he took the lead.

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After a thorough verbal and physical assessment, the doctor was able to rule out appendicitis or anything immediately life-threatening. That assured both me and the crew that a medical diversion wouldn't be necessary and that I'd likely survive until NYC.

Hours after the pain had suddenly begun, it finally started to subside. I found I was able to find relief by bending over in the flight attendant chair they'd sat me in for the assessment. Eventually, I could stand and retreat to my seat for an hour of fitful sleep. I woke up for landing with only minor pain, but feeling incredibly sore — as if I'd been kicked in the gut.

Once in NYC, I was able to find a gastroenterologist who could take me that morning. He's ruled out appendicitis and a gallbladder problem. His initial diagnosis is a peptic ulcer, but I have further tests coming up to determine a final diagnosis. With the prescribed medicine kicking in, I'm starting to feel a lot better.

Lessons Learned

Don't be afraid to say something. Honestly, I was mortified to be in this situation. That's why I downplayed my pain when I first brought up the situation to a flight attendant and thought shortly about withdrawing the request when I learned they'd have to make an announcement over the intercom. However, that request is what ended up ruling out a genuine medical emergency, putting me somewhat at ease. The flip side to saying something: If you declare your sickness before departure, you might be required by the crew to leave the flight.

Always carry over-the-counter medicine. I almost always carry individually-packaged pain pills when I travel. In my off-the-beaten path travels from Majuro to Mongolia, I've learned these pill packs are worth every bit of size and weight in my pack, as they'll eventually be very helpful when needed. Of course, I was testing out a brand new small daypack on this trip, and those pills were left back in New York City. (Do keep in mind that some countries consider even innocuous medication to be a dangerous drug; plan accordingly.)

Know where to find medical help. When I landed in NYC, I had no idea what I could do to get a medical assessment. With my pain level subsiding, I didn't want to go to an emergency room. And I figured that most urgent care facilities would just refer me to an emergency room when they heard my symptoms. I called my insurance provider, but they could only promise to email a list of all in-network providers (that email still hasn't arrived over seven hours later).

After striking out cold-calling gastroenterologists in NYC, I stumbled across Zocdoc and was able to schedule an in-network gastroenterologist under half a mile from the TPG office for 9:30am. The doctor provided exactly the expertise that I needed. So, I'm instantly a fan of Zocdoc. If you're traveling overseas, one great resource for finding medical providers can be the US Embassy website for the country that you're visiting.

This story has been updated to indicate that some countries object to importing even over-the-counter medication.

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  • Some may have trouble using Uber and other dining credits
  • You may be eligible for as high as 100,000 Membership Rewards® Points after you spend $6,000 in eligible purchases on your new Card in your first 6 months of Card Membership. Welcome offers vary and you may not be eligible for an offer. Apply to know if you’re approved and find out your exact welcome offer amount – all with no credit score impact. If you’re approved and choose to accept the Card, your score may be impacted.
  • Earn 4X Membership Rewards® points per dollar spent on purchases at restaurants worldwide, on up to $50,000 in purchases per calendar year, then 1X points for the rest of the year.
  • Earn 4X Membership Rewards® points per dollar spent at US supermarkets, on up to $25,000 in purchases per calendar year, then 1X points for the rest of the year.
  • Earn 3X Membership Rewards® points per dollar spent on flights booked directly with airlines or on AmexTravel.com.
  • Earn 2X Membership Rewards® points per dollar spent on prepaid hotels and other eligible purchases booked on AmexTravel.com.
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  • $120 Uber Cash on Gold: Add your Gold Card to your Uber account and get $10 in Uber Cash each month to use on orders and rides in the U.S. when you select an American Express Card for your transaction. That’s up to $120 Uber Cash annually. Plus, after using your Uber Cash, use your Card to earn 4X Membership Rewards® points for Uber Eats purchases made with restaurants or U.S. supermarkets. Point caps and terms apply.
  • $84 Dunkin' Credit: With the $84 Dunkin' Credit, you can earn up to $7 in monthly statement credits after you enroll and pay with the American Express® Gold Card at U.S. Dunkin' locations. Enrollment is required to receive this benefit.
  • $100 Resy Credit: Get up to $100 in statement credits each calendar year after you pay with the American Express® Gold Card to dine at U.S. Resy restaurants or make other eligible Resy purchases. That's up to $50 in statement credits semi-annually. Enrollment required.
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  • Explore over 1,000 upscale hotels worldwide with The Hotel Collection and receive a $100 credit towards eligible charges* with every booking of two nights or more through AmexTravel.com. *Eligible charges vary by property.
  • No Foreign Transaction Fees.
  • Annual Fee is $325.
  • Terms Apply.
Apply for American Express® Gold Card
at American Express's secure site
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Best for dining at restaurants
TPG Editor‘s Rating
Card Rating is based on the opinion of TPG‘s editors and is not influenced by the card issuer.
4 / 5
Go to review

Rewards Rate

4XEarn 4X Membership Rewards® points per dollar spent on purchases at restaurants worldwide, on up to $50,000 in purchases per calendar year, then 1X points for the rest of the year.
4XEarn 4X Membership Rewards® points per dollar spent at US supermarkets, on up to $25,000 in purchases per calendar year, then 1X points for the rest of the year.
3XEarn 3X Membership Rewards® points per dollar spent on flights booked directly with airlines or on AmexTravel.com.
2XEarn 2X Membership Rewards® points per dollar spent on prepaid hotels and other eligible purchases booked on AmexTravel.com.
1XEarn 1X Membership Rewards® point per dollar spent on all other eligible purchases.
  • Intro Offer
    You may be eligible for as high as 100,000 Membership Rewards® Points after spending $6,000 in eligible purchases on your new Card in your first 6 months of Membership. Welcome offers vary and you may not be eligible for an offer.

    As High As 100,000 points. Find Out Your Offer.
  • Annual Fee

    $325
  • Recommended Credit
    Credit ranges are a variation of FICO® Score 8, one of many types of credit scores lenders may use when considering your credit card application.

    Excellent to Good

Why We Chose It

There’s a lot to love about the Amex Gold. It’s a fan favorite thanks to its fantastic bonus-earning rates at restaurants worldwide and at U.S. supermarkets. If you’re hitting the skies soon, you’ll also earn bonus Membership Rewards points on travel. Paired with up to $120 in Uber Cash annually (for U.S. Uber rides or Uber Eats orders, card must be added to Uber app and you can redeem with any Amex card), up to $120 in annual dining statement credits to be used with eligible partners, an up to $84 Dunkin’ credit each year at U.S. Dunkin Donuts and an up to $100 Resy credit annually, there’s no reason that foodies shouldn’t add the Amex Gold to their wallet. These benefits alone are worth more than $400, which offsets the $325 annual fee on the Amex Gold card. Enrollment is required for select benefits.

Pros

  • 4 points per dollar spent on dining at restaurants worldwide and U.S. supermarkets (on the first $50,000 in purchases per calendar year; then 1 point per dollar spent thereafter and $25,000 in purchases per calendar year; then 1 point per dollar spent thereafter, respectively)
  • 3 points per dollar spent on flights booked directly with the airline or with amextravel.com
  • Packed with credits foodies will enjoy
  • Solid welcome bonus

Cons

  • Not as useful for those living outside the U.S.
  • Some may have trouble using Uber and other dining credits
  • You may be eligible for as high as 100,000 Membership Rewards® Points after you spend $6,000 in eligible purchases on your new Card in your first 6 months of Card Membership. Welcome offers vary and you may not be eligible for an offer. Apply to know if you’re approved and find out your exact welcome offer amount – all with no credit score impact. If you’re approved and choose to accept the Card, your score may be impacted.
  • Earn 4X Membership Rewards® points per dollar spent on purchases at restaurants worldwide, on up to $50,000 in purchases per calendar year, then 1X points for the rest of the year.
  • Earn 4X Membership Rewards® points per dollar spent at US supermarkets, on up to $25,000 in purchases per calendar year, then 1X points for the rest of the year.
  • Earn 3X Membership Rewards® points per dollar spent on flights booked directly with airlines or on AmexTravel.com.
  • Earn 2X Membership Rewards® points per dollar spent on prepaid hotels and other eligible purchases booked on AmexTravel.com.
  • Earn 1X Membership Rewards® point per dollar spent on all other eligible purchases.
  • $120 Uber Cash on Gold: Add your Gold Card to your Uber account and get $10 in Uber Cash each month to use on orders and rides in the U.S. when you select an American Express Card for your transaction. That’s up to $120 Uber Cash annually. Plus, after using your Uber Cash, use your Card to earn 4X Membership Rewards® points for Uber Eats purchases made with restaurants or U.S. supermarkets. Point caps and terms apply.
  • $84 Dunkin' Credit: With the $84 Dunkin' Credit, you can earn up to $7 in monthly statement credits after you enroll and pay with the American Express® Gold Card at U.S. Dunkin' locations. Enrollment is required to receive this benefit.
  • $100 Resy Credit: Get up to $100 in statement credits each calendar year after you pay with the American Express® Gold Card to dine at U.S. Resy restaurants or make other eligible Resy purchases. That's up to $50 in statement credits semi-annually. Enrollment required.
  • $120 Dining Credit: Satisfy your cravings, sweet or savory, with the $120 Dining Credit. Earn up to $10 in statement credits monthly when you pay with the American Express® Gold Card at Grubhub, The Cheesecake Factory, Goldbelly, Wine.com, and Five Guys. Enrollment required.
  • Explore over 1,000 upscale hotels worldwide with The Hotel Collection and receive a $100 credit towards eligible charges* with every booking of two nights or more through AmexTravel.com. *Eligible charges vary by property.
  • No Foreign Transaction Fees.
  • Annual Fee is $325.
  • Terms Apply.