United Flight Diverted After Lavatories ‘Reach Capacity’

Jan 16, 2018

This post contains references to products from one or more of our advertisers. We may receive compensation when you click on links to those products. Terms apply to the offers listed on this page. For an explanation of our Advertising Policy, visit this page.

Travelers on board a United Airlines flight to Hawaii on Sunday were stuck in a… messy… situation after the flight was diverted when the “lavatories had reached capacity.” United Flight 1219 from Denver (DEN) to Lihue (LIH) was diverted to San Francisco (SFO) after it had already flown well over the Pacific Ocean.

“I am very sorry that our lavatories had reached capacity while Flight 1219 was en route to Lihue,” said United Airlines in a statement to passengers. “A decision was made to turn back and land in San Francisco where arrangements were made to change planes. I can appreciate that this experience was disappointing and unpleasant.”

Two passengers, Rich and Kristen Anderson, told Fox 31 that the pilot had told passengers that they would be diverting to SFO just three hours before landing at their intended destination of LIH. According to the Andersons, the pilot also told passengers that the diversion was caused by the failure to properly service the lavatories prior to departing DEN. For what was supposed to be an eight-hour flight, the entire journey reportedly took passengers 16 hours.

Mr. Anderson said that he suspected something was wrong when he attempted to use a lavatory but the door on board the Boeing 757-200 was locked.

“They had locked them,” Anderson said. “I had gone back partway through to the bathroom and one of them was locked. The flight attendant said that one is not working. I think they were locking them as they were filling up.”

United issued an apology to travelers on board Flight 1219, and reportedly offered each passenger either 10,000 MileagePlus miles or a $200 voucher toward a future United flight.

“Bottom line is they ruined a lot of peoples’ vacations yesterday,” Rich Anderson said.

This isn’t the first time a flight has had to take a different flight path because of lavatory issues. In December 2017, a Delta flight made an emergency bathroom break after the lavatories stopped working.

Featured image by Wikimedia Commons.

Chase Sapphire Preferred® Card

WELCOME OFFER: 80,000 Points

TPG'S BONUS VALUATION*: $1,650

CARD HIGHLIGHTS: 2X points on all travel and dining, points transferrable to over a dozen travel partners

*Bonus value is an estimated value calculated by TPG and not the card issuer. View our latest valuations here.

Apply Now
More Things to Know
  • Earn 80,000 bonus points after you spend $4,000 on purchases in the first 3 months from account opening. That's $1,000 when you redeem through Chase Ultimate Rewards®. Plus earn up to $50 in statement credits towards grocery store purchases within your first year of account opening.
  • Earn 2X points on dining including eligible delivery services, takeout and dining out and travel. Plus, earn 1 point per dollar spent on all other purchases.
  • Get 25% more value when you redeem for airfare, hotels, car rentals and cruises through Chase Ultimate Rewards®. For example, 80,000 points are worth $1,000 toward travel.
  • With Pay Yourself Back℠, your points are worth 25% more during the current offer when you redeem them for statement credits against existing purchases in select, rotating categories.
  • Get unlimited deliveries with a $0 delivery fee and reduced service fees on eligible orders over $12 for a minimum of one year with DashPass, DoorDash's subscription service. Activate by 12/31/21.
  • Count on Trip Cancellation/Interruption Insurance, Auto Rental Collision Damage Waiver, Lost Luggage Insurance and more.
  • Get up to $60 back on an eligible Peloton Digital or All-Access Membership through 12/31/2021, and get full access to their workout library through the Peloton app, including cardio, running, strength, yoga, and more. Take classes using a phone, tablet, or TV. No fitness equipment is required.
Regular APR
15.99%-22.99% Variable
Annual Fee
$95
Balance Transfer Fee
Either $5 or 5% of the amount of each transfer, whichever is greater.
Recommended Credit
Excellent/Good

Editorial Disclaimer: Opinions expressed here are the author’s alone, not those of any bank, credit card issuer, airlines or hotel chain, and have not been reviewed, approved or otherwise endorsed by any of these entities.

Disclaimer: The responses below are not provided or commissioned by the bank advertiser. Responses have not been reviewed, approved or otherwise endorsed by the bank advertiser. It is not the bank advertiser’s responsibility to ensure all posts and/or questions are answered.