These Shoes Can Get You Booted from a Qantas Lounge
This post contains references to products from one or more of our advertisers. We may receive compensation when you click on links to those products. Terms apply to the offers listed on this page. For an explanation of our Advertising Policy, visit this page.
If you want to use one of Qantas’ amazing lounges, you should know that you’re going to have to adhere to the dress code. English pop signer Joanne Catherall learned this the hard way when she was, ahem, booted out of a Melbourne Qantas lounge on Thursday for wearing the wrong shoes:
Catherall went on to complain about the classification of UGG shoes as sleepwear: “Why would an UGG boot I wear outdoors in all weathers be classed as sleepwear in Qantas lounge but nowhere else that I have ever been on this earth?”
The Qantas lounge dress code is not by any means unclear. I’m currently in Perth, Australia testing the brand new Qantas 787-9 on its domestic runs and each lounge I’ve visited (SYD, MEL and PER) has made these rules exceedingly clear with signs outside the lounge. For example, here’s the entrance to the Qantas Business Lounge in PER:
And here’s the escalator up to the entrance of the MEL lounge Catherall was turned away from:
If Catherall was a follower of mine on Twitter, she would have seen that I posted about the Qantas lounge dress code just a few days ago:
The airline helpfully puts this reminder about its lounge dress code at the priority check-in desk in Sydney’s Terminal 3. That way, if you’re wearing improper clothing, you can presumably pull different clothes from your bag before checking it.
The same information was posted at the MEL priority check-in when I used it on Wednesday — just a day before Catherall did. Although, to be fair, it was a much smaller sign than in SYD:
In all of these signs, a photo of an UGG boot is used as a specific example of “sleepwear.” However, if this is unclear, the online Qantas Club Dress Guide makes it explicit:
Our team will decline entry if some items of clothing are too casual or inappropriate. This includes, but is not limited to:
- Thongs and bare feet
- Head to toe gym wear
- Beachwear (including board shorts)
- Sleepwear (including UGG Boots and slippers)
- Clothing featuring offensive images or slogans
- Revealing, unclean or torn clothing
So, the next time you want to enter a Qantas lounge — and you’ll want to do so if you have access — make sure to bring the right clothing. And if you must wear your UGG boots on the plane, make sure you have another pair of shoes for the lounge.
What do you think about Qantas’ lounge dress code?
Welcome to The Points Guy!
Earn 90,000 bonus miles after you spend $3,000 in purchases within the first three months of card membership. Plus, earn a $200 statement credit after your first Delta purchase within the first three months. Offer ends 7/28/21.
With Status Boost™, earn 10,000 Medallion Qualification Miles (MQMs) after you spend $25,000 in purchases on your Card in a calendar year, up to two times per year getting you closer to Medallion Status. Earn 3X Miles on Delta purchases and purchases made directly with hotels, 2X Miles at restaurants and at U.S. supermarkets and earn 1X Mile on all other eligible purchases. Terms Apply.
- Limited Time Offer: Earn 90,000 Bonus Miles after spending $3,000 in purchases on your new Card in your first 3 months and a $200 statement credit after you make a Delta purchase with your new Card within your first 3 months. Offer expires 7/28/2021.
- Limited Time Offer: Plus, get a 0% intro APR on purchases for 12 months from the date of account opening, then a variable 15.74%-24.74%. Offer expires 7/28/2021.
- Accelerate your path to Medallion Status, with Status Boost®. Plus, in 2021 you can earn even more bonus Medallion® Qualification Miles (MQMs) to help you reach Medallion Status.
- Earn 3X Miles on Delta purchases and purchases made directly with hotels.
- Earn 2X Miles at restaurants worldwide, including takeout and delivery and at U.S. supermarkets.
- Receive a Domestic Main Cabin round-trip companion certificate each year upon renewal of your Card. *Payment of the government imposed taxes and fees of no more than $75 for roundtrip domestic flights (for itineraries with up to four flight segments) is required. Baggage charges and other restrictions apply. See terms and conditions for details.
- Enjoy your first checked bag free on Delta flights.
- Fee Credit for Global Entry or TSA Pre✓®.
- Enjoy an exclusive rate of $39 per person per visit to enter the Delta Sky Club® for you and up to two guests when traveling on a Delta flight.
- No Foreign Transaction Fees.
- $250 Annual Fee.
- Terms Apply.
- See Rates & Fees