Make Sure This Uber Scam Doesn’t Happen to You

Dec 21, 2017

This post contains references to products from one or more of our advertisers. We may receive compensation when you click on links to those products. Terms apply to the offers listed on this page. For an explanation of our Advertising Policy, visit this page.

There’s no doubt that Uber and similar ride-share services are one of the most welcome developments for travelers in recent years. While it’s mostly a reliable way to get around when you’re in destinations away from home, you should always use precaution when using the service. After all, you are hopping into a stranger’s car and trusting them to take you to your destination.

TPG reader Brad wrote in to let us know of an Uber scam he fell victim to — and one you should look out for on your next trip. On a trip to Ho Chi Minh City, Brad ordered an Uber and once he sat down in the car, the app indicated that the driver had canceled his trip. When he inquired, the driver pretended to not understand what was going on. After requesting to go back to the airport, the driver continued to pretend to not understand.

Brad then called a friend who speaks Vietnamese and had him talk to the driver. The driver alleged that Brad got into the wrong car and that the driver would take him to a destination, but at double the price of what was quoted in the Uber app. It’s hard to believe Brad got in the wrong car, as the driver knew where he was going without having to ask. Realizing he was in a sticky situation, Brad demanded that the driver pull over, which he eventually did. Brad was able to get out of the situation and to safety.

As if it wasn’t bad enough, Brad says that the way it’s been handled in the aftermath by Uber has been equally as bad. Because the driver canceled the trip before he got in the car, Uber’s support team can’t even find the trip in Brad’s account. Even though Brad noted the driver’s license plate number, the ride-share giant says that there is nothing they can do about it.

How to Make Sure This Doesn’t Happen to You

This scam is nothing new, but something you should definitely be aware of on your next Uber ride. To make sure you never fall victim to the same kind of scam, be sure of one thing before shutting the door and your driver starts to accelerate. Always make sure that your driver starts your trip before you close the door.

Once your trip has been started, you know you’re locked in for a fare — or at least have a ballpark idea of how much it’ll cost. Keep in mind that this isn’t that widespread of a problem, and not every driver is a bad one. With Uber able to track your trip, you’ll also have more recourse, as the trip will show up in your history.

Delta SkyMiles® Platinum American Express Card

Earn 90,000 bonus miles and 10,000 Medallion® Qualification Miles (MQMs) after you spend $3,000 in purchases on your new card in the first three months of card membership. Offer ends 11/10/2021.

With Status Boost™, earn 10,000 Medallion Qualification Miles (MQMs) after you spend $25,000 in purchases on your Card in a calendar year, up to two times per year getting you closer to Medallion Status. Earn 3X Miles on Delta purchases and purchases made directly with hotels, 2X Miles at restaurants and at U.S. supermarkets and earn 1X Mile on all other eligible purchases. Terms Apply.

Apply Now
More Things to Know
  • Limited Time Offer: Earn 90,000 Bonus Miles and 10,000 Medallion® Qualification Miles (MQMs) after you spend $3,000 in purchases on your new Card in your first 3 months. Offer expires 11/10/2021.
  • Earn up to 20,000 Medallion® Qualification Miles (MQMs) with Status Boost® per year. After you spend $25,000 in purchases on your Card in a calendar year, you can earn 10,000 MQMs two times per year, getting you closer to Medallion® Status. MQMs are used to determine Medallion® Status and are different than miles you earn toward flights.
  • Earn 3X Miles on Delta purchases and purchases made directly with hotels.
  • Earn 2X Miles at restaurants worldwide, including takeout and delivery and at U.S. supermarkets.
  • Earn 1X Miles on all other eligible purchases.
  • Receive a Domestic Main Cabin round-trip companion certificate each year upon renewal of your Card. *Payment of the government imposed taxes and fees of no more than $75 for roundtrip domestic flights (for itineraries with up to four flight segments) is required. Baggage charges and other restrictions apply. See terms and conditions for details.
  • Enjoy your first checked bag free on Delta flights.
  • Fee Credit for Global Entry or TSA Pre✓®.
  • Enjoy an exclusive rate of $39 per person per visit to enter the Delta Sky Club® for you and up to two guests when traveling on a Delta flight.
  • No Foreign Transaction Fees.
  • $250 Annual Fee.
  • Terms Apply.
  • See Rates & Fees
Regular APR
15.74%-24.74% Variable
Annual Fee
$250
Balance Transfer Fee
N/A
Recommended Credit
Excellent/Good
Terms and restrictions apply. See rates & fees.

Editorial Disclaimer: Opinions expressed here are the author’s alone, not those of any bank, credit card issuer, airlines or hotel chain, and have not been reviewed, approved or otherwise endorsed by any of these entities.

Disclaimer: The responses below are not provided or commissioned by the bank advertiser. Responses have not been reviewed, approved or otherwise endorsed by the bank advertiser. It is not the bank advertiser’s responsibility to ensure all posts and/or questions are answered.