EVA Air Flight Turbulence Leaves 11 Injured, One Seriously

Nov 25, 2017

This post contains references to products from one or more of our advertisers. We may receive compensation when you click on links to those products. Terms apply to the offers listed on this page. For an explanation of our Advertising Policy, visit this page.

On Wednesday, EVA Air Flight 56 from Taipei (TPE) to Chicago (ORD) encountered turbulence off the coast of Japan. The incident left 11 injured: three passengers and eight cabin crew members. According to an initial report released by Taiwan’s Aviation Safety Council on Friday, the injured “suffered abrasion and contusion injuries” and one of the cabin crew was dealt “a serious injury,” although the extent of that injury wasn’t detailed.

The incident is considered serious enough that the Aviation Safety Council has assigned an “Investigator-In-Charge and an investigation team” to look into the incident.

According to FlightRadar24 data, the episode occurred when the aircraft — a three year old Boeing 777-300ER with registration B-16718 — was cruising at 31,000 feet about 1:17 hours into the 12:20-hour flight. There were 199 people on board — 178 passengers (174 passengers and 4 infants) and 21 crew (3 pilots, 15 flight attendants and 3 off-duty pilots). Considering the large ratio of crew injuries to passenger injuries and the photos of the cabin after the incident, it seems that the turbulence occurred during a meal service.

Image posted on Twitter by JACDEC.

The puzzling part of the incident is that the flight continued on to Chicago and didn’t divert. It’d be understandable if the flight was only an hour or two away from landing, but the event occurred near Japan with over 11 hours left in the flight and plenty of potential diversion airports nearby.

An EVA Air spokesman told the UK’s Daily Mail that the injured passengers and crew members were attended to by doctors onboard the flight. All 11 were taken to the hospital upon arrival in Chicago. Each passenger reportedly received $300 for the incident.


Update 11/27: The airline has followed up to provide a bit more detail. The turbulence was detected ahead of time and the seat belt sign was illuminated at the time of the incident. As we suspected, the incident occurred during meal time.

All 11 injured were transported to the hospital. The airline also clarified that “EVA also gave each of the injured passengers US$300.00 to help make up for some of the discomfort and inconvenience.” As for the question of why the airline didn’t divert, the airline said that it can’t comment on the matter.


Turbulence happens, sometimes unexpectedly. That’s why passengers are told to keep their seat belts fastened whenever seated. That said, turbulence incidents that leave passengers injured only occur on a very small fraction of flights. If you’re a nervous flyer, here’s some more reading about turbulence from experts at The Points Guy:

H/T: Aviation Herald

Featured image by FG/Bauer-Griffin/Getty Images

Delta SkyMiles® Platinum American Express Card

Earn 90,000 bonus miles after you spend $3,000 in purchases within the first three months of card membership. Plus, earn a $200 statement credit after your first Delta purchase within the first three months. Offer ends 7/28/21.

With Status Boost™, earn 10,000 Medallion Qualification Miles (MQMs) after you spend $25,000 in purchases on your Card in a calendar year, up to two times per year getting you closer to Medallion Status. Earn 3X Miles on Delta purchases and purchases made directly with hotels, 2X Miles at restaurants and at U.S. supermarkets and earn 1X Mile on all other eligible purchases. Terms Apply.

Apply Now
More Things to Know
  • Limited Time Offer: Earn 90,000 Bonus Miles after spending $3,000 in purchases on your new Card in your first 3 months and a $200 statement credit after you make a Delta purchase with your new Card within your first 3 months. Offer expires 7/28/2021.
  • Limited Time Offer: Plus, get a 0% intro APR on purchases for 12 months from the date of account opening, then a variable 15.74%-24.74%. Offer expires 7/28/2021.
  • Accelerate your path to Medallion Status, with Status Boost®. Plus, in 2021 you can earn even more bonus Medallion® Qualification Miles (MQMs) to help you reach Medallion Status.
  • Earn 3X Miles on Delta purchases and purchases made directly with hotels.
  • Earn 2X Miles at restaurants worldwide, including takeout and delivery and at U.S. supermarkets.
  • Receive a Domestic Main Cabin round-trip companion certificate each year upon renewal of your Card. *Payment of the government imposed taxes and fees of no more than $75 for roundtrip domestic flights (for itineraries with up to four flight segments) is required. Baggage charges and other restrictions apply. See terms and conditions for details.
  • Enjoy your first checked bag free on Delta flights.
  • Fee Credit for Global Entry or TSA Pre✓®.
  • Enjoy an exclusive rate of $39 per person per visit to enter the Delta Sky Club® for you and up to two guests when traveling on a Delta flight.
  • No Foreign Transaction Fees.
  • $250 Annual Fee.
  • Terms Apply.
  • See Rates & Fees
Intro APR on Purchases
0% on purchases for 12 months
Regular APR
15.74%-24.74% Variable
Annual Fee
$250
Balance Transfer Fee
N/A
Recommended Credit
Excellent/Good
Terms and restrictions apply. See rates & fees.

Editorial Disclaimer: Opinions expressed here are the author’s alone, not those of any bank, credit card issuer, airlines or hotel chain, and have not been reviewed, approved or otherwise endorsed by any of these entities.

Disclaimer: The responses below are not provided or commissioned by the bank advertiser. Responses have not been reviewed, approved or otherwise endorsed by the bank advertiser. It is not the bank advertiser’s responsibility to ensure all posts and/or questions are answered.