Passenger Sues Airline Because His ‘Champagne’ Was Really Sparkling Wine
This post contains references to products from one or more of our advertisers. We may receive compensation when you click on links to those products. Terms apply to the offers listed on this page. For an explanation of our Advertising Policy, visit this page.
When you make the decision to fly a budget airline, you do it with the full realization that you won’t be drinking Dom Perignon and noshing on Beluga caviar in a sumptuous lie-flat seat. At least, most of us do. But, as Fortune reports, Quebecer Daniel Macduff had a very different vision in mind of what his Sunwing Airlines flight to Cuba would be like when he was promised “Champagne service” as part of his on-board adventure.
While Macduff did get a glassy of bubbly, it arrived in a plastic cup and was just plain old sparkling wine. On his flight back, he got nothing — the horror! — so now he’s suing the airline.
Sunwing issued a statement calling the lawsuit “frivolous and without merit.” According to Fortune, “They claimed the terms ‘Champagne service’ and ‘Champagne vacations’ used in their advertising described the level of service rather than the type of drink served.”
But Sébastien Paquette, Macduff’s lawyer, says his client’s suit is not about the vintage of the vino in question, it’s about truth in advertising.
“What’s important is you’re trying to lure consumers by marketing something and you’re not giving them that something. It’s a dishonest practice,” Paquette said in a statement.
Listen, they don’t call them low-cost airlines for nothing.
Macduff is reportedly seeking compensation for the difference in price between the hooch that he was served and a glass of authentic Champagne. (Okay, so about $12?) He’s also seeking punitive damages. But whether Macduff will actually get to make his case in a courtroom is another question; the Canadian courts have not yet certified the lawsuit.
Featured image courtesy of Noam Galai/Getty Images.
Welcome to The Points Guy!
WELCOME OFFER: 80,000 Points
TPG'S BONUS VALUATION*: $1,600
CARD HIGHLIGHTS: 2X points on all travel and dining, points transferrable to over a dozen travel partners
*Bonus value is an estimated value calculated by TPG and not the card issuer. View our latest valuations here.
- Earn 80,000 bonus points after you spend $4,000 on purchases in the first 3 months from account opening. That's $1,000 toward travel when you redeem through Chase Ultimate Rewards®.
- 2X points on travel and dining at restaurants worldwide, eligible delivery services, takeout and dining out & 1 point per dollar spent on all other purchases.
- Get 25% more value when you redeem for airfare, hotels, car rentals and cruises through Chase Ultimate Rewards. For example, 80,000 points are worth $1,000 toward travel.
- Get unlimited deliveries with a $0 delivery fee and reduced service fees on orders over $12 for a minimum of one year on qualifying food purchases with DashPass, DoorDash's subscription service. Activate by 12/31/21.
- Earn 5X points on Lyft rides through March 2022. That’s 3X points in addition to the 2X points you already earn on travel.