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Flying the Upper Deck on United's Surprise 747 Party Flight

July 29, 2017
10 min read
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For just about any day of the week, a flight between Chicago (ORD) and San Francisco (SFO) on United Airlines — even on a wide-body — isn't anything out of the ordinary. The carrier operates numerous daily flights shuttling passengers between two of its largest hubs. Last night, however, was an entirely different story.

We reported earlier this week that United was offering lots of availability on a special 747 flight between the two cities. The airline has been phasing out its aging 747 fleet, replacing the iconic (yet outdated) double decker with more fuel-efficient 777-300ERs, which UA introduced into its fleet earlier this year.

As of now, yesterday's hop was the final scheduled domestic flight for the airline's 747, which we anticipate will exit service entirely sometime this fall. And if the final international flight (which is currently scheduled for late-October, from Seoul to SFO) is anything like the one last night, you'd best find a way to get onboard. Sure, it was a scheduled revenue flight between two major cities. But it felt more like a four-hour cocktail party. As one flight attendant put it: "I have never had a flight like this."

Airport and Gate

The journey began in the airport. I met up with a couple of fellow avgeeks and points enthusiasts at O'Hare in the United Club. They were thrilled about the opportunity to be on this last flight. We talked points, travel and (believe it or not) United's improved service since Oscar Munoz took the reigns.

My new friends, Vern and Craig, told me they found the flight from TPG, and snagged seats as soon as they could. Craig, a New York-based Continental flyer since 1988, was up in the first-class cabin, while Vern, an IT professional based in Pennsylvania, was upstairs with me. Both had flown the 747, but couldn't resist such a unique opportunity. We figured only a few unsuspecting passengers were unaware of the significance of the flight.

Around 5:15pm I made my way to our gate, C18.

My gate, C18.

The view wasn't great, but the 747 hump was indistinguishable from the gate.

My Queen for the evening.

Right when I got there, things were already heating up. In fact, I'd never experienced a gate like this one before. It was lively, in stark contrast to probably every other one I've been to. Several of the flight's pilots (including its captain) were hanging out, taking photos and chatting with passengers and crew.

The gate area was bustling. People posed for photos with the captain.

He even signed my boarding pass!

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The United employees I spoke to told me they didn’t anticipate anything too crazy on this flight. With nearly 250 United crew onboard, they expected some fun in store, but little fanfare. Boy, were they wrong. I didn't get a final look, but the last time I checked, the flight had over 180 people on the upgrade standby list...

...and another 200+ on standby to make it on the flight. People were taking photos of the screen! Even local news was there for the event.

The standby list was longer than I'd ever seen before.

Boarding and Pre-Flight

Right before boarding, the captain made an announcement from the gate — he certainly seemed thrilled for the flight. Boarding began on time soon after, although I was one of the last people to board in Group 1.

The 747 is one big airplane, and one that we reviewed last year on this exact route.

I made my way to the famous onboard stairs...

...to find my window seat in the upper deck, but so many people were flooding the upstairs cabin to take photos in the cockpit, I could barely move! There was a line all the way to the stairs!

Upstairs was PACKED during boarding.

The flight crew was extremely friendly. They let people come in and snap photos throughout nearly the entire preflight procedure.

A fellow passenger gets their photo taken as the pilots ran through preflight procedures.

When I made my way in, I could hear the captain and first officer testing some of the ground proximity alert systems, while another pilot took my photo in the jump seat.

I took my seat at 12K, complete with extra storage space against the window. I've never flown this business class before, and the seat was pretty comfortable. Once I sat down, I immediately struck up conversation with my seatmate, George, who redeemed miles for the chance to ride on the upper deck of a 747.

My seat, 12K.

Unlike the dreaded 2-4-2 business class downstairs, the upper deck on the 747 is arranged in a 2-2 configuration. In fact, the infamous lack of privacy in United's 747 business class product was perfect for the festivities. Passengers were up and about, introducing themselves to each other.

To my pleasant surprise, fellow passenger and new friend, Gary Cirlin, informed me that the pilots had turned on "From the flight deck" (AKA channel 9) and kept it on the whole flight. Avgeek bliss!

Channel 9 lives!

And nothing beats the view when you're sitting so much higher than every other airplane around you.

The view from upstairs is very special.

After a minor delay due a broken seat, we were on our way just about 10 minutes behind schedule. Once we pushed back, we got a great view of all of the ramp and ground workers soaking in the 747. It's so quiet upstairs — I was jealous they could hear the four engines spool up in full glory.

Photos, everywhere.

Say what you will about United cabin crew, but all of the flight attendants were extremely courteous and excited. We were cracking jokes all flight long.

The cabin crew was as excited to be working the flight as we were to be on it.

For my pre-departure drink, I chose sparkling wine (start it off easy, you know), and the atmosphere upstairs was party-like. Just in my immediate surroundings, I met other 747 and airplane enthusiasts, many of which I was pleased to hear found out about the flight from Zach's post.

Among the group were journalists, enthusiasts and pilots. Jack Boulton, a Denver-based Southwest pilot, told me how this was something he'd wanted to do since he was a kid. Everyone else I spoke to said the same thing. In fact, last night's flight was seen as such a unique opportunity that many passengers seemingly had rearranged their travel plans and booked the flight on a whim... and were taking red-eyes right back to Chicago just a few hours later.

The Flight and the Party

Once we took off and the drink service began, the real party started. I got a Jack and Coke, served with warm nuts in United's Polaris dishware.

Drinks were certainly in order.

Being especially light, our 747 rocketed to our cruising altitude of 38,000 feet very quickly. People moved freely about the cabin — upstairs, downstairs, even in the nose. Passengers and crew alike were extremely generous in letting people into typically cabin-class segregated parts of the airplane.

No personal seat-back screens in economy make the 747 a tough ride to East Asia, but on a four-hour celebratory domestic leg, the window is plenty sufficient.

I spent at least half of the flight on my feet, chatting with passengers who ranged from private pilots to simmers, avgeeks to United buffs, retired military and crew. I even got a chance to hang out with United employees, some of them with multi-generational ties to the airline.

Some very friendly United employees (and a fellow avgeek).

Eager to see the view from the curved front-row seats in the nose, I made my way to first class, where I found the passengers sitting in seats 1A and 1K standing, inviting anyone to sit in their seat and snap photos. I couldn't resist.

First-class passengers and crew were extremely generous, letting anyone come by, chat and snap photos in the nose.

Front to back, the airplane was lively.

People were hanging out near the galleys and exit doors (places they wouldn't normally be allowed), sharing stories, drinks in hand.

Can't beat that view.

Props to the flight attendants for doing a great job with such crowded aisles!

One flight attendant even created a video where they ran through the entire plane, capturing all passengers doing the "wave" (admittedly, I'm not sure how it came out).

Just to help you understand how wacky everything was: at one point, the captain came on the PA to announce that we'd modified our route in flight to make up for the minor ground delay. Passengers all around me audibly groaned in disappointment that the flight would be shorter than expected. A flight attendant even announced that some passengers would be continuing festivities at SFO in the lounge upon arrival.

I made it back to my seat just in time for dinner service. I chose the lobster mac and cheese over a lentil-based dish. It was pretty good, but a little too buttery for my taste.

A lobster mac and cheese with a salad, some bread and butter. Nothing special, but not bad for a domestic non-transcon meal.

The ice cream afterwards was good, and the food wasn't a focus for me on this flight anyway.

The fact that the sun was setting for what seemed like hours made this flight even more picture perfect.

With the sun finally settling into the horizon, we began a smooth decent into San Francisco. And after a greased landing and very short taxi, the parking brakes were set, and the flight came to a bittersweet end.

Final Thoughts

The Queen had quite the farewell flight.

It's funny — in its heyday, the 747's upper deck was often used as a lounge. Last night, even with regular business-class seats, it really felt like one.

From gate to gate, this was an incredibly special flight, and one I'll remember for a very long time. I've never been on a flight so casual yet commemorative as this, and I may never be on one again. It was wonderfully festive, and extremely well executed by the United teams onboard. The flight felt far more like a celebratory cocktail party than an intra-hub domestic flight. And based on the awesome passenger feedback, I wouldn't be entirely surprised if UA does something like this again.

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Cons

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  • Some may have trouble using Uber and other dining credits
  • You may be eligible for as high as 100,000 Membership Rewards® Points after you spend $6,000 in eligible purchases on your new Card in your first 6 months of Card Membership. Welcome offers vary and you may not be eligible for an offer. Apply to know if you’re approved and find out your exact welcome offer amount – all with no credit score impact. If you’re approved and choose to accept the Card, your score may be impacted.
  • Earn 4X Membership Rewards® points per dollar spent on purchases at restaurants worldwide, on up to $50,000 in purchases per calendar year, then 1X points for the rest of the year.
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  • Earn 3X Membership Rewards® points per dollar spent on flights booked directly with airlines or on AmexTravel.com.
  • Earn 2X Membership Rewards® points per dollar spent on prepaid hotels and other eligible purchases booked on AmexTravel.com.
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  • $120 Uber Cash on Gold: Add your Gold Card to your Uber account and get $10 in Uber Cash each month to use on orders and rides in the U.S. when you select an American Express Card for your transaction. That’s up to $120 Uber Cash annually. Plus, after using your Uber Cash, use your Card to earn 4X Membership Rewards® points for Uber Eats purchases made with restaurants or U.S. supermarkets. Point caps and terms apply.
  • $84 Dunkin' Credit: With the $84 Dunkin' Credit, you can earn up to $7 in monthly statement credits after you enroll and pay with the American Express® Gold Card at U.S. Dunkin' locations. Enrollment is required to receive this benefit.
  • $100 Resy Credit: Get up to $100 in statement credits each calendar year after you pay with the American Express® Gold Card to dine at U.S. Resy restaurants or make other eligible Resy purchases. That's up to $50 in statement credits semi-annually. Enrollment required.
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  • No Foreign Transaction Fees.
  • Annual Fee is $325.
  • Terms Apply.
Apply for American Express® Gold Card
at American Express's secure site
Terms & restrictions apply. See rates & fees
Best for dining at restaurants
TPG Editor‘s Rating
4 / 5
Go to review

Rewards Rate

4XEarn 4X Membership Rewards® points per dollar spent on purchases at restaurants worldwide, on up to $50,000 in purchases per calendar year, then 1X points for the rest of the year.
4XEarn 4X Membership Rewards® points per dollar spent at US supermarkets, on up to $25,000 in purchases per calendar year, then 1X points for the rest of the year.
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1XEarn 1X Membership Rewards® point per dollar spent on all other eligible purchases.
  • Intro Offer

    As High As 100,000 points. Find Out Your Offer.
  • Annual Fee

    $325
  • Recommended Credit

    Excellent to Good

Why We Chose It

There’s a lot to love about the Amex Gold. It’s a fan favorite thanks to its fantastic bonus-earning rates at restaurants worldwide and at U.S. supermarkets. If you’re hitting the skies soon, you’ll also earn bonus Membership Rewards points on travel. Paired with up to $120 in Uber Cash annually (for U.S. Uber rides or Uber Eats orders, card must be added to Uber app and you can redeem with any Amex card), up to $120 in annual dining statement credits to be used with eligible partners, an up to $84 Dunkin’ credit each year at U.S. Dunkin Donuts and an up to $100 Resy credit annually, there’s no reason that foodies shouldn’t add the Amex Gold to their wallet. These benefits alone are worth more than $400, which offsets the $325 annual fee on the Amex Gold card. Enrollment is required for select benefits. (Partner offer)

Pros

  • 4 points per dollar spent on dining at restaurants worldwide and U.S. supermarkets (on the first $50,000 in purchases per calendar year; then 1 point per dollar spent thereafter and $25,000 in purchases per calendar year; then 1 point per dollar spent thereafter, respectively)
  • 3 points per dollar spent on flights booked directly with the airline or with amextravel.com
  • Packed with credits foodies will enjoy
  • Solid welcome bonus

Cons

  • Not as useful for those living outside the U.S.
  • Some may have trouble using Uber and other dining credits
  • You may be eligible for as high as 100,000 Membership Rewards® Points after you spend $6,000 in eligible purchases on your new Card in your first 6 months of Card Membership. Welcome offers vary and you may not be eligible for an offer. Apply to know if you’re approved and find out your exact welcome offer amount – all with no credit score impact. If you’re approved and choose to accept the Card, your score may be impacted.
  • Earn 4X Membership Rewards® points per dollar spent on purchases at restaurants worldwide, on up to $50,000 in purchases per calendar year, then 1X points for the rest of the year.
  • Earn 4X Membership Rewards® points per dollar spent at US supermarkets, on up to $25,000 in purchases per calendar year, then 1X points for the rest of the year.
  • Earn 3X Membership Rewards® points per dollar spent on flights booked directly with airlines or on AmexTravel.com.
  • Earn 2X Membership Rewards® points per dollar spent on prepaid hotels and other eligible purchases booked on AmexTravel.com.
  • Earn 1X Membership Rewards® point per dollar spent on all other eligible purchases.
  • $120 Uber Cash on Gold: Add your Gold Card to your Uber account and get $10 in Uber Cash each month to use on orders and rides in the U.S. when you select an American Express Card for your transaction. That’s up to $120 Uber Cash annually. Plus, after using your Uber Cash, use your Card to earn 4X Membership Rewards® points for Uber Eats purchases made with restaurants or U.S. supermarkets. Point caps and terms apply.
  • $84 Dunkin' Credit: With the $84 Dunkin' Credit, you can earn up to $7 in monthly statement credits after you enroll and pay with the American Express® Gold Card at U.S. Dunkin' locations. Enrollment is required to receive this benefit.
  • $100 Resy Credit: Get up to $100 in statement credits each calendar year after you pay with the American Express® Gold Card to dine at U.S. Resy restaurants or make other eligible Resy purchases. That's up to $50 in statement credits semi-annually. Enrollment required.
  • $120 Dining Credit: Satisfy your cravings, sweet or savory, with the $120 Dining Credit. Earn up to $10 in statement credits monthly when you pay with the American Express® Gold Card at Grubhub, The Cheesecake Factory, Goldbelly, Wine.com, and Five Guys. Enrollment required.
  • Explore over 1,000 upscale hotels worldwide with The Hotel Collection and receive a $100 credit towards eligible charges* with every booking of two nights or more through AmexTravel.com. *Eligible charges vary by property.
  • No Foreign Transaction Fees.
  • Annual Fee is $325.
  • Terms Apply.