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Pilot and Flight Attendant Clash, Delta Connection Flight Delay Ensues

July 25, 2017
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2 min read
delta crj-900
Pilot and Flight Attendant Clash, Delta Connection Flight Delay Ensues
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As unfortunate as it is, we've become somewhat used to hearing about incidents between crew and passengers or passengers and passengers. Up until now, there haven't been any notable issues between crewmembers. However, that all changed on Delta Air Lines Flight 3925 on Monday from LaGuardia (LGA) to Portland, Maine (PWM). A Delta Connection pilot and flight attendant got into a fight, causing the flight to be delayed about two hours.

According to the New York Daily News, the 54-year-old Delta Connection pilot and 26-year-old flight attendant got into an altercation before the plane took off. According to witnesses, the pilot called the flight attendant "a piece of s***t," while the two were standing in the aisle of the CRJ-900 aircraft.

The source continued to say that the pilot's comments toward the flight attendant were not appropriate. "His conversation was racist, inconsiderate and unprofessional," the passenger said. Ultimately, the flight left LGA about two hours after its scheduled departure. Both the flight attendant and the pilot claimed that the other had aggressively grabbed the other's arm.

As many as six Port Authority officers carrying guns interviewed the crew in the jet bridge after takeoff was halted. However, they determined that neither the flight attendant nor the pilot were injured, and no arrests were made. Both of the crew members were required to leave the aircraft before the flight eventually took off around 1:30pm.

The airline has since responded, noting that the flight was operated by its subsidiary, Endeavor Air. "Endeavor Air apologizes to the customers on board Endeavor Air flight 3925, operating as Delta Connection, from LaGuardia to Portland, Maine whose travel was inconvenienced as a result of a disagreement between two crew members," a spokesman said. "The actions of these crew members, as described, in no way reflects the respect, values and professionalism we expect from our employees."

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  • Solid welcome bonus

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  • Some may have trouble using Uber and other dining credits
  • You may be eligible for as high as 100,000 Membership Rewards® Points after you spend $6,000 in eligible purchases on your new Card in your first 6 months of Card Membership. Welcome offers vary and you may not be eligible for an offer. Apply to know if you’re approved and find out your exact welcome offer amount – all with no credit score impact. If you’re approved and choose to accept the Card, your score may be impacted.
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  • Earn 4X Membership Rewards® points per dollar spent at US supermarkets, on up to $25,000 in purchases per calendar year, then 1X points for the rest of the year.
  • Earn 3X Membership Rewards® points per dollar spent on flights booked directly with airlines or on AmexTravel.com.
  • Earn 2X Membership Rewards® points per dollar spent on prepaid hotels and other eligible purchases booked on AmexTravel.com.
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  • $84 Dunkin' Credit: With the $84 Dunkin' Credit, you can earn up to $7 in monthly statement credits after you enroll and pay with the American Express® Gold Card at U.S. Dunkin' locations. Enrollment is required to receive this benefit.
  • $100 Resy Credit: Get up to $100 in statement credits each calendar year after you pay with the American Express® Gold Card to dine at U.S. Resy restaurants or make other eligible Resy purchases. That's up to $50 in statement credits semi-annually. Enrollment required.
  • $120 Dining Credit: Satisfy your cravings, sweet or savory, with the $120 Dining Credit. Earn up to $10 in statement credits monthly when you pay with the American Express® Gold Card at Grubhub, The Cheesecake Factory, Goldbelly, Wine.com, and Five Guys. Enrollment required.
  • Explore over 1,000 upscale hotels worldwide with The Hotel Collection and receive a $100 credit towards eligible charges* with every booking of two nights or more through AmexTravel.com. *Eligible charges vary by property.
  • No Foreign Transaction Fees.
  • Annual Fee is $325.
  • Terms Apply.