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Here's American Airlines' New Access Policy for Flagship First Check-In

May 26, 2017
4 min read
Flagship First Check-In entrance JFK
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Yesterday, American Airlines unveiled its new Flagship First Dining — inside the just renamed and recently renovated Flagship Lounge. But, there's another Flagship-branded service that changed this week: Flagship First Check-In.

And there's good news for American Airlines top-tier elites: Executive Platinum members (and one guest) can now use the Flagship First Check-In on qualifying international routes.

Let's take this opportunity to dive into the Flagship First Check-In access policy to see who qualifies and on which routes.

Benefits of Flagship Check-In

Flagship Check-In is designed by American Airlines to provide its top customers an exclusive check-in experience. Each location has a private area, walled off from the rest of the check-in desks. Inside, there are a few desks with agents to check you in and tag your checked luggage. Here's how it looks at JFK:

Once checked-in, the JFK Flagship First Check-In has seating areas, if you need to wait for other passengers or want to collect your stuff before heading into security.

Once you're ready to clear security, each Flagship First Check-In provides "expedited security access." From arriving at the airport to reaching security, the process could take only minutes — allowing qualifying passengers more leeway on how early to arrive at the airport or more time in the lounge.

Locations

American Airlines currently has five Flagship First Check-In areas:

  • Chicago O'Hare (ORD) — Terminal 3, Checkpoint 8
  • London Heathrow (LHR) — Terminal 3, Next to main check-in, Look for First Class Check-In signs
  • Los Angeles (LAX) — Terminal 4, Use exclusive curbside entrance
  • Miami (MIA) — North Terminal, Concourse D
  • New York's JFK — Departure level, to the right of the American Airlines check-in desks

Qualifying International Routes

You're going to see the phrase "qualifying international routes" a lot in the sections below. So, let's define that first. Generally, these routes are intercontinental flights: to Europe, Asia, South America, Australia and New Zealand. While not quite intercontinental, flights to Central America also qualify.

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Flights to Mexico, Canada, Bermuda, the Bahamas and the Caribbean aren't qualifying routes. The only exception to this is that flights to Mexico City (MEX) count as qualifying international flights.

ConciergeKey

The Flagship First Check-In access policy is the most straightforward for AA's most valuable customers: ConciergeKey members. CKs and up to two guests or immediate family can use the Flagship First Check-In no matter which route they're flying.

First Class on AA or Other Oneworld Carriers

If you're flying first class on a qualifying international route, you (and one guest) can use the Flagship First Check-In. This is true if you're flying first class on American Airlines or one of its partners (i.e. British Airways, Finnair, Iberia, Qantas). However, be careful that you check in at the correct terminal. For example, British Airways and Iberia depart out of JFK's Terminal 7 rather than AA's Terminal 8.

AA also grants access to Flagship First Check-In if you're flying first class on American Airlines' key transcontinental routes: New York's JFK to Los Angeles (LAX), JFK to San Francisco (SFO) and Miami (MIA) to LAX. However, you have to be flying first class on a three-class aircraft to get access — either on the 777-300ER or A321T. On transcontinental routes, you don't get to bring a non-qualifying guest into Flagship First Check-In with you.

American Airlines Executive Platinum Elites

This is the part of the access policy that changed this week: American Airlines Executive Platinum members on qualifying international routes can now use the Flagship First Check-In area. You're allowed to bring one non-qualifying guest into the check-in area with you.

Oneworld Emerald Elites

Top-tier elites on other Oneworld carriers can also use Flagship First Check-In. For qualifying international routes operated by American Airlines, Oneworld Emeralds are able to enter with up to one guest. For all other flights operated by AA, these elites still get access — but won't be able to bring a guest.

In order to get access, you'll need to prove your status via your frequent flyer card or already-printed boarding pass that reflects your status.

Have you experienced Flagship First Check-In?

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  • No Foreign Transaction Fees.
  • Annual Fee is $325.
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Apply for American Express® Gold Card
at American Express's secure site
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TPG Editor‘s Rating
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Rewards Rate

4XEarn 4X Membership Rewards® points per dollar spent on purchases at restaurants worldwide, on up to $50,000 in purchases per calendar year, then 1X points for the rest of the year.
4XEarn 4X Membership Rewards® points per dollar spent at US supermarkets, on up to $25,000 in purchases per calendar year, then 1X points for the rest of the year.
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2XEarn 2X Membership Rewards® points per dollar spent on prepaid hotels and other eligible purchases booked on AmexTravel.com.
1XEarn 1X Membership Rewards® point per dollar spent on all other eligible purchases.
  • Intro Offer

    As High As 100,000 points. Find Out Your Offer.
  • Annual Fee

    $325
  • Recommended Credit

    Excellent to Good

Why We Chose It

There’s a lot to love about the Amex Gold. It’s a fan favorite thanks to its fantastic bonus-earning rates at restaurants worldwide and at U.S. supermarkets. If you’re hitting the skies soon, you’ll also earn bonus Membership Rewards points on travel. Paired with up to $120 in Uber Cash annually (for U.S. Uber rides or Uber Eats orders, card must be added to Uber app and you can redeem with any Amex card), up to $120 in annual dining statement credits to be used with eligible partners, an up to $84 Dunkin’ credit each year at U.S. Dunkin Donuts and an up to $100 Resy credit annually, there’s no reason that foodies shouldn’t add the Amex Gold to their wallet. These benefits alone are worth more than $400, which offsets the $325 annual fee on the Amex Gold card. Enrollment is required for select benefits. (Partner offer)

Pros

  • 4 points per dollar spent on dining at restaurants worldwide and U.S. supermarkets (on the first $50,000 in purchases per calendar year; then 1 point per dollar spent thereafter and $25,000 in purchases per calendar year; then 1 point per dollar spent thereafter, respectively)
  • 3 points per dollar spent on flights booked directly with the airline or with amextravel.com
  • Packed with credits foodies will enjoy
  • Solid welcome bonus

Cons

  • Not as useful for those living outside the U.S.
  • Some may have trouble using Uber and other dining credits
  • You may be eligible for as high as 100,000 Membership Rewards® Points after you spend $6,000 in eligible purchases on your new Card in your first 6 months of Card Membership. Welcome offers vary and you may not be eligible for an offer. Apply to know if you’re approved and find out your exact welcome offer amount – all with no credit score impact. If you’re approved and choose to accept the Card, your score may be impacted.
  • Earn 4X Membership Rewards® points per dollar spent on purchases at restaurants worldwide, on up to $50,000 in purchases per calendar year, then 1X points for the rest of the year.
  • Earn 4X Membership Rewards® points per dollar spent at US supermarkets, on up to $25,000 in purchases per calendar year, then 1X points for the rest of the year.
  • Earn 3X Membership Rewards® points per dollar spent on flights booked directly with airlines or on AmexTravel.com.
  • Earn 2X Membership Rewards® points per dollar spent on prepaid hotels and other eligible purchases booked on AmexTravel.com.
  • Earn 1X Membership Rewards® point per dollar spent on all other eligible purchases.
  • $120 Uber Cash on Gold: Add your Gold Card to your Uber account and get $10 in Uber Cash each month to use on orders and rides in the U.S. when you select an American Express Card for your transaction. That’s up to $120 Uber Cash annually. Plus, after using your Uber Cash, use your Card to earn 4X Membership Rewards® points for Uber Eats purchases made with restaurants or U.S. supermarkets. Point caps and terms apply.
  • $84 Dunkin' Credit: With the $84 Dunkin' Credit, you can earn up to $7 in monthly statement credits after you enroll and pay with the American Express® Gold Card at U.S. Dunkin' locations. Enrollment is required to receive this benefit.
  • $100 Resy Credit: Get up to $100 in statement credits each calendar year after you pay with the American Express® Gold Card to dine at U.S. Resy restaurants or make other eligible Resy purchases. That's up to $50 in statement credits semi-annually. Enrollment required.
  • $120 Dining Credit: Satisfy your cravings, sweet or savory, with the $120 Dining Credit. Earn up to $10 in statement credits monthly when you pay with the American Express® Gold Card at Grubhub, The Cheesecake Factory, Goldbelly, Wine.com, and Five Guys. Enrollment required.
  • Explore over 1,000 upscale hotels worldwide with The Hotel Collection and receive a $100 credit towards eligible charges* with every booking of two nights or more through AmexTravel.com. *Eligible charges vary by property.
  • No Foreign Transaction Fees.
  • Annual Fee is $325.
  • Terms Apply.