Singapore’s Increasing Redemption Rates, Scrapping Online Booking Discount
This post contains references to products from one or more of our advertisers. We may receive compensation when you click on links to those products. Terms apply to the offers listed on this page. For an explanation of our Advertising Policy, visit this page.
Well, this is a huge bummer. Singapore Airlines KrisFlyer, the only Asia-based frequent flyer program to accept points from all four transferrable currencies (Amex Membership Rewards, Chase Ultimate Rewards, Citi ThankYou and Starwood Preferred Guest), will be undergoing a big devaluation on March 23. That gives you roughly three weeks to reserve flights at the current rates, and with the beloved 15% online booking discount.
According to an email sent to members this morning (including myself), the following will change as of March 23:
- Award rates will increase in various zones
- The 15% online booking discount will be discontinued — you’ll pay the same online as you will over the phone
- Fuel surcharges will be discontinued for flights operated by Singapore and SilkAir
Obviously that last bullet is an improvement, but not all routes have been subjected to huge surcharges in the past.
As for award redemption rates, they’re definitely increasing significantly — especially when you factor in the extra 15% you’ll need to redeem once the online discount is gone. For example, TPG’s Singapore Suites redemption from LAX to Tokyo (now first class on the 777-300ER), ran him 74,375 miles, or 87,500 miles before the online discount. That same award will cost 95,000 miles come March 23, representing a 28% increase over the current online rates.
Here’s how the new vs. old Saver rates break down for flights from the West Coast (LAX and SFO) to Singapore:
| Class | Current Rate | After 15% Discount | New Rate | Increase (Incl. Online Discount) |
| First | 107,500 | 91,375 | 118,000 | 29% |
| Business | 80,000 | 68,000 | 88,000 | 29% |
| Premium Economy | 65,000 | 55,250 | 65,000 | 18% |
| Economy | 35,000 | 29,750 | 38,000 | 28% |
Meanwhile, here’s the new vs. old rates for flights from NYC and Houston to Singapore:
| Class | Current Rate | After 15% Discount | New Rate | Increase (Incl. Online Discount) |
| First | 110,000 | 93,500 | 120,000 | 28% |
| Business | 85,000 | 72,250 | 92,000 | 27% |
| Premium Economy | 70,000 | 59,500 | 70,000 | 18% |
| Economy | 37,500 | 31,875 | 40,000 | 25% |
For other destinations, check out Singapore’s old vs. new charts here.
Now the other part of the story here is the elimination of fuel surcharges. While none applied to TPG’s booking example above (LAX to Tokyo), you will pay a hefty sum on some flights to and from Singapore.
Here’s an example of the cash co-pay (fuel surcharges and taxes/fees) for a flight from New York-JFK to Singapore:
| Class | Current Cash Co-Pay (USD) | New Cash Co-Pay (USD) | Award Rate Increase | TPG Value of Extra Miles Used (1.5 cents each) |
| Suites (First) | $240 + $46.22 | $46.22 | 26,500 | $397.50 |
| Business | $230 + $46.22 | $46.22 | 19,750 | $296.25 |
| Premium Economy | $220 + $46.22 | $46.22 | 10,500 | $157.50 |
| Economy | $220 + $46.22 | $46.22 | 8,125 | $121.88 |
Assuming you value KrisFlyer miles at 1.5 cents each (as TPG does), you’ll actually come out ahead in some cases. For example, the value of the increased mileage required for a one-way flight from New York-JFK to Singapore as of March 23 is less than the current cost of fuel surcharges for Premium Economy and coach awards. So if you’re booking those two cabins and you value your miles at 1.5 cents apiece, it actually makes sense to book under the new rates.
Passengers booking business and first class will still come out ahead under the current chart, but it’s still great to see that the eliminated surcharges do go a long way to offsetting this increase. So, if you’re booking business or first class, it makes sense to get your tickets issued now. Meanwhile, if you’re be traveling in Premium Economy or coach, you may come out ahead on or after the change kicks in on March 23.
Note that Singapore did not announce any changes to standard awards, upgrade rates, partner bookings or Premium Economy Saver awards (though the loss of the 15% online discount does impact all KrisFlyer redemption rates).
Sign-up Successful!
Welcome to The Points Guy!
WELCOME OFFER: 80,000 Points
TPG'S BONUS VALUATION*: $1,600
CARD HIGHLIGHTS: 3X points on dining and 2x points on travel, points transferrable to over a dozen travel partners
*Bonus value is an estimated value calculated by TPG and not the card issuer. View our latest valuations here.
- Earn 80,000 bonus points after you spend $4,000 on purchases in the first 3 months from account opening. That's $1,000 when you redeem through Chase Ultimate Rewards®.
- Enjoy benefits such as a $50 annual Ultimate Rewards Hotel Credit, 5x on travel purchased through Chase Ultimate Rewards®, 3x on dining and 2x on all other travel purchases, plus more.
- Get 25% more value when you redeem for airfare, hotels, car rentals and cruises through Chase Ultimate Rewards®. For example, 80,000 points are worth $1,000 toward travel.
- With Pay Yourself Back℠, your points are worth 25% more during the current offer when you redeem them for statement credits against existing purchases in select, rotating categories
- Count on Trip Cancellation/Interruption Insurance, Auto Rental Collision Damage Waiver, Lost Luggage Insurance and more.
Disclaimer: The responses below are not provided or commissioned by the bank advertiser. Responses have not been reviewed, approved or otherwise endorsed by the bank advertiser. It is not the bank advertiser’s responsibility to ensure all posts and/or questions are answered.
Editorial Disclaimer: Opinions expressed here are the author’s alone, not those of any bank, credit card issuer, airlines or hotel chain, and have not been reviewed, approved or otherwise endorsed by any of these entities.