Seat Kicking and Bad Parenting Top List of Worst In-Flight Behaviors
Airline passengers who kick the seatback in front of them and inattentive parents are the top culprits for ruining a flight experience. These revelations are courtesy of the annual Expedia Airplane Etiquette Study.
To determine the most aggravating behaviors aboard an airplane, Expedia partnered with independent research company GfK to poll 1,005 Americans over age 18 on which in-flight behaviors they found the most reprehensible.
According to the study, these are the top offenders for bad in-flight etiquette:
The Rear Seat Kicker: This was the most aggravating passenger to contend with, as nearly two-thirds of respondents identified kicking the seat as the worst behavior. Passengers also use the seat back as a retaliation tool; 25% of respondents said they would fully recline their seat if the person behind them was being rude or aggressive.
Bad Children and Inattentive Parents: Coming in a close second were children, and ultimately their parents. 59% of those responding ranked "parents who have no control over, or pay no attention to, their crying, whining or misbehaved children" as their biggest frustration in the air. The situation has caused some carriers, including AirAsia and Singapore's Scoot Airlines, to create "child-free" zones on aircraft.
Poor Hygiene: Over half of those surveyed said passengers with poor hygiene or those who wear too much cologne were among the worst flyers in the sky. Odors may not necessarily be limited to personal habits, as certain foods can also create an unpleasant cabin.
TIE: The Loud and The Drunk: Tied for fourth were two habits that can sometimes go hand in hand. Nearly half of passengers said the "audio insensitive" (those who spend their flight talking or listening to music too loud) and those who drink too much were equally aggravating. Although drunken flyers have caused passengers and crew to take action, the publicized incidents may be more of the exception than the rule. When asked, only 12% of passengers said they have more than two drinks when flying.
The Talkative: The "Chatty Cathy," or the over-talkative passenger, ranked fifth on the list of most annoying passengers, with 40% rating this passenger as the most annoying. While there's nothing wrong with breaking the ice with a rowmate, over one-third of passengers said they would just as well sit in a designated quiet zone of an aircraft.
The Line Jumper: Passengers who are in too much of a hurry to board their aircraft are also considered an annoyance to fellow flyers. 35% of flyers found line jumpers to be at the top of their frustrations. Good etiquette dictates falling in line when the boarding agent calls for it and not forming unnecessary lines ahead of time.

On Seat Reclining: Americans also found frustrations in the issue of whether or not to recline their seats during a flight. While more than half of passengers admitted to reclining their seat at cruising altitude, just over one-third of passengers would be okay if reclining seats were banned on flights. However, more people are becoming more cognizant of the seatback battle, as nearly one-quarter of respondents said they don't recline the seat because it is "poor etiquette," while another 11% said they feel uncomfortable when the seat is reclined.
Deal or No Deal: How do people deal with rude flyers in the air? The majority of those asked said they would alert the flight attendant to deal with the situation, while one-third said they would deal with the annoyance in silence. One in 10 would deal with the situation head-on, while 13% said they would record the situation with their cell phones (although only 5% would air their grievances or shame fellow passengers on social media).
The Friendly Skies? Although the list of annoyances seems to grow every year, passengers polled still say flying is an enjoyable experience. An overwhelming 79% of those polled said passengers are overall considerate of one another, while three out of four say they clean their seat area before deplaning. And clearly some actions are more excusable than others. Among the behaviors at the bottom of the aggravation list are the "single and ready to mingle," the "mad bladder" passenger and the "amorous couple."
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Why We Chose It
There’s a lot to love about the Amex Gold. It’s a fan favorite thanks to its fantastic bonus-earning rates at restaurants worldwide and at U.S. supermarkets. If you’re hitting the skies soon, you’ll also earn bonus Membership Rewards points on travel. Paired with up to $120 in Uber Cash annually (for U.S. Uber rides or Uber Eats orders, card must be added to Uber app and you can redeem with any Amex card), up to $120 in annual dining statement credits to be used with eligible partners, an up to $84 Dunkin’ credit each year at U.S. Dunkin Donuts and an up to $100 Resy credit annually, there’s no reason that foodies shouldn’t add the Amex Gold to their wallet. These benefits alone are worth more than $400, which offsets the $325 annual fee on the Amex Gold card. Enrollment is required for select benefits. (Partner offer)Pros
- 4 points per dollar spent on dining at restaurants worldwide and U.S. supermarkets (on the first $50,000 in purchases per calendar year; then 1 point per dollar spent thereafter and $25,000 in purchases per calendar year; then 1 point per dollar spent thereafter, respectively)
- 3 points per dollar spent on flights booked directly with the airline or with amextravel.com
- Packed with credits foodies will enjoy
- Solid welcome bonus
Cons
- Not as useful for those living outside the U.S.
- Some may have trouble using Uber and other dining credits
- You may be eligible for as high as 100,000 Membership Rewards® Points after you spend $6,000 in eligible purchases on your new Card in your first 6 months of Card Membership. Welcome offers vary and you may not be eligible for an offer. Apply to know if you’re approved and find out your exact welcome offer amount – all with no credit score impact. If you’re approved and choose to accept the Card, your score may be impacted.
- Earn 4X Membership Rewards® points per dollar spent on purchases at restaurants worldwide, on up to $50,000 in purchases per calendar year, then 1X points for the rest of the year.
- Earn 4X Membership Rewards® points per dollar spent at US supermarkets, on up to $25,000 in purchases per calendar year, then 1X points for the rest of the year.
- Earn 3X Membership Rewards® points per dollar spent on flights booked directly with airlines or on AmexTravel.com.
- Earn 2X Membership Rewards® points per dollar spent on prepaid hotels and other eligible purchases booked on AmexTravel.com.
- Earn 1X Membership Rewards® point per dollar spent on all other eligible purchases.
- $120 Uber Cash on Gold: Add your Gold Card to your Uber account and get $10 in Uber Cash each month to use on orders and rides in the U.S. when you select an American Express Card for your transaction. That’s up to $120 Uber Cash annually. Plus, after using your Uber Cash, use your Card to earn 4X Membership Rewards® points for Uber Eats purchases made with restaurants or U.S. supermarkets. Point caps and terms apply.
- $84 Dunkin' Credit: With the $84 Dunkin' Credit, you can earn up to $7 in monthly statement credits after you enroll and pay with the American Express® Gold Card at U.S. Dunkin' locations. Enrollment is required to receive this benefit.
- $100 Resy Credit: Get up to $100 in statement credits each calendar year after you pay with the American Express® Gold Card to dine at U.S. Resy restaurants or make other eligible Resy purchases. That's up to $50 in statement credits semi-annually. Enrollment required.
- $120 Dining Credit: Satisfy your cravings, sweet or savory, with the $120 Dining Credit. Earn up to $10 in statement credits monthly when you pay with the American Express® Gold Card at Grubhub, The Cheesecake Factory, Goldbelly, Wine.com, and Five Guys. Enrollment required.
- Explore over 1,000 upscale hotels worldwide with The Hotel Collection and receive a $100 credit towards eligible charges* with every booking of two nights or more through AmexTravel.com. *Eligible charges vary by property.
- No Foreign Transaction Fees.
- Annual Fee is $325.
- Terms Apply.
