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Are Seat Changes Allowed On Board Due to Unruly Passengers?

Aug. 14, 2016
3 min read
AA 787 Dreamliner seats featured
Are Seat Changes Allowed On Board Due to Unruly Passengers?
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TPG reader Marjorie sent me a message on Facebook to ask about changing seats:

“Can I request another seat if I get on a plane and the row behind me has a toddler in it? I just had an awful trip from Frankfurt to LAX that involved the children behind me screaming the whole flight and kicking my chair.”

If you want to start an argument about the airline industry, ask a group of people how they feel about children on airplanes. It's a contentious issue: Some travelers consider children among the worst types of passengers, and have little tolerance for them. Personally, I see adults misbehaving in the air far more often than children, and I have no problem with kids flying (even in first class). That said, younger children are sometimes given a pass for conduct that would get most people booted from the plane, and it's good to have a strategy for dealing with unruly passengers of any age.

To answer Marjorie's question specifically, there's no harm in asking to be moved to another seat in your cabin. If the flight is wide open, you might be able to switch once boarding is complete, but don't be surprised if flight attendants ask you to wait until after takeoff. I don't recommend changing seats on your own unless you're swapping with another passenger or just moving to another seat in your row.

More generally, if you're being bothered by another passenger, you may want to try and work through it amicably before getting the flight crew involved. Flying doesn't bring out the best in everyone, but most people are reasonable, and asking nicely will have good results more often than not. Parents can be sensitive about strangers talking to their kids, but I think it's okay to politely correct a child's behavior yourself. You can always interact through the parent if you feel that's more appropriate.

If you can't get any traction on your own, then feel free to ask a flight attendant to intervene. Some amount of noise goes with the territory, but nonstop screaming should be checked, and kicking the seat in front of you repeatedly is not acceptable at any age. Marjorie would have been perfectly justified in asking for assistance, whether that involved relocating to a new seat, instructing the parents to be more alert or some other solution.

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Most children on planes are well behaved, but have a plan for when they're not. Image courtesy of Shutterstock.

One other suggestion is to try and establish a friendly relationship with the people seated near you before takeoff. A lot of flyers just slip their headphones on and try to ignore one another, but even if you don't feel like socializing, a simple "good morning" or "how's it going?" will give you something to work with when you need a favor later.

If you're worried about a toddler seated behind you, you can direct those positive vibes toward the parents. Telling someone they have a cute kid can help if there's a problem later on, since you'll seem more like a friendly and familiar face instead of an irritated stranger.

If you have any other questions, please tweet me @thepointsguy, message me on Facebook or send me an email at info@thepointsguy.com.

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Rewards Rate

4XEarn 4X Membership Rewards® points per dollar spent on purchases at restaurants worldwide, on up to $50,000 in purchases per calendar year, then 1X points for the rest of the year.
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  • Intro Offer

    As High As 100,000 points. Find Out Your Offer.
  • Annual Fee

    $325
  • Recommended Credit

    Excellent to Good

Why We Chose It

There’s a lot to love about the Amex Gold. It’s a fan favorite thanks to its fantastic bonus-earning rates at restaurants worldwide and at U.S. supermarkets. If you’re hitting the skies soon, you’ll also earn bonus Membership Rewards points on travel. Paired with up to $120 in Uber Cash annually (for U.S. Uber rides or Uber Eats orders, card must be added to Uber app and you can redeem with any Amex card), up to $120 in annual dining statement credits to be used with eligible partners, an up to $84 Dunkin’ credit each year at U.S. Dunkin Donuts and an up to $100 Resy credit annually, there’s no reason that foodies shouldn’t add the Amex Gold to their wallet. These benefits alone are worth more than $400, which offsets the $325 annual fee on the Amex Gold card. Enrollment is required for select benefits. (Partner offer)

Pros

  • 4 points per dollar spent on dining at restaurants worldwide and U.S. supermarkets (on the first $50,000 in purchases per calendar year; then 1 point per dollar spent thereafter and $25,000 in purchases per calendar year; then 1 point per dollar spent thereafter, respectively)
  • 3 points per dollar spent on flights booked directly with the airline or with amextravel.com
  • Packed with credits foodies will enjoy
  • Solid welcome bonus

Cons

  • Not as useful for those living outside the U.S.
  • Some may have trouble using Uber and other dining credits
  • You may be eligible for as high as 100,000 Membership Rewards® Points after you spend $6,000 in eligible purchases on your new Card in your first 6 months of Card Membership. Welcome offers vary and you may not be eligible for an offer. Apply to know if you’re approved and find out your exact welcome offer amount – all with no credit score impact. If you’re approved and choose to accept the Card, your score may be impacted.
  • Earn 4X Membership Rewards® points per dollar spent on purchases at restaurants worldwide, on up to $50,000 in purchases per calendar year, then 1X points for the rest of the year.
  • Earn 4X Membership Rewards® points per dollar spent at US supermarkets, on up to $25,000 in purchases per calendar year, then 1X points for the rest of the year.
  • Earn 3X Membership Rewards® points per dollar spent on flights booked directly with airlines or on AmexTravel.com.
  • Earn 2X Membership Rewards® points per dollar spent on prepaid hotels and other eligible purchases booked on AmexTravel.com.
  • Earn 1X Membership Rewards® point per dollar spent on all other eligible purchases.
  • $120 Uber Cash on Gold: Add your Gold Card to your Uber account and get $10 in Uber Cash each month to use on orders and rides in the U.S. when you select an American Express Card for your transaction. That’s up to $120 Uber Cash annually. Plus, after using your Uber Cash, use your Card to earn 4X Membership Rewards® points for Uber Eats purchases made with restaurants or U.S. supermarkets. Point caps and terms apply.
  • $84 Dunkin' Credit: With the $84 Dunkin' Credit, you can earn up to $7 in monthly statement credits after you enroll and pay with the American Express® Gold Card at U.S. Dunkin' locations. Enrollment is required to receive this benefit.
  • $100 Resy Credit: Get up to $100 in statement credits each calendar year after you pay with the American Express® Gold Card to dine at U.S. Resy restaurants or make other eligible Resy purchases. That's up to $50 in statement credits semi-annually. Enrollment required.
  • $120 Dining Credit: Satisfy your cravings, sweet or savory, with the $120 Dining Credit. Earn up to $10 in statement credits monthly when you pay with the American Express® Gold Card at Grubhub, The Cheesecake Factory, Goldbelly, Wine.com, and Five Guys. Enrollment required.
  • Explore over 1,000 upscale hotels worldwide with The Hotel Collection and receive a $100 credit towards eligible charges* with every booking of two nights or more through AmexTravel.com. *Eligible charges vary by property.
  • No Foreign Transaction Fees.
  • Annual Fee is $325.
  • Terms Apply.