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Points Intervention: Maximizing Hotel Stays

May 22, 2015
5 min read
points intervention
Points Intervention: Maximizing Hotel Stays
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I get a ton of e-mail from readers asking for advice on how to maximize their points earning, whether it’s for personal use, business or both. This week, we’re featuring a new Points Intervention series where I help individuals and small-business owners get their awards earning on track.

Intervention: Carissa Reiniger Episode 5

This week I’m working with Carissa Reiniger, a small-business owner who hasn’t been using points and miles to her advantage. Yesterday Carissa wanted to know when it’s appropriate to use a business credit card vs. a personal credit card.

Today, we turn our attention to hotels.

Hotel Stays Earn Points

Three years ago, Carissa spent 280 nights in hotels, but because she hadn’t set up accounts with any points-earning programs, she got zero points out of it. A huge missed opportunity like this makes me cringe!

Although Carissa has recently cut back on her travel, she still spent 50 nights in hotels last year, again earning zero points. Her only strategy during all this time, as she told us in episode 1, was to find the cheapest room rate as quickly as possible.

Booking Directly with a Hotel vs. an Online Travel Agent

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To book hotels, Carrisa relied largely on online travel agent (OTA) Hotwire, and her loyalty was rewarded with a VIP phone number for customer service — a benefit which she says got her “basically nothing.” You can certainly save money by booking your stays through OTAs such as Hotwire, Orbitz, Expedia, Priceline, Hotels.com and more, but in my experience you’re not going to get the nicest rooms, and in most cases you won't be allowed to earn points on your bookings.

By booking directly with the hotel, you can often get a similar room rate, and if you have elite status with its loyalty program, you can also get free perks such as room upgrades. And if you book your room with a co-branded hotel credit card, you'll earn more points than you will on any other purchase.

By using Hotwire, Carissa was essentially saving $5 on the room rate but paying for Wi-Fi, parking and other extras, as well as missing out on perks including free breakfast, bigger rooms, early check-in and late check-out. Definitely not worth the trade-off, if you ask me.

However, know that sometimes it pays to use OTAs, as long as you include your hotel loyalty program account number in your reservation when booking a property within that brand; even if you don’t earn points, the OTA might recognize your elite status. It can be a bit hit or miss though — while I love saving on last-minute bookings using the Hotel Tonight app (use referral code BKELLY99 to instantly earn a $25 credit), you likely won't receive SPG elite credits and perks.

Choosing the Right Hotel Loyalty Program

When looking at hotel points programs, first consider where you travel most often to determine which hotel groups have coverage in those areas. Marriott and Hilton have fairly big footprints, and while Starwood Preferred Guest’s is smaller, the elite program is one of the strongest out there. For Carissa, her 50 nights a year qualify her for SPG Platinum status, which comes with great perks such as room upgrades, comped Wi-Fi, a welcome gift upon arrival and late check-out.

Hotel Credit Cards

Whether you book directly or through third-party channels, use a co-branded hotel credit card, as they're one of the most lucrative means of earning points. When Carissa starts building her credit card strategy, throwing in one or two of these hotel cards can save her tons of money and increase her stash of points.

I recommend Starwood Preferred for its various levels of Platinum elite status, which you can earn faster by using the Starwood Preferred Guest Credit Card from American Express and its business version, the Starwood Preferred Guest Business Credit Card from American Express. For mid-tier elite status with perks such as club lounge access and free breakfast, I'd suggest Hilton Gold status, which is an automatic benefit for cardholders of the Citi Hilton HHonors Reserve Card and Hilton Honors Surpass Card from American Express. Carissa’s choice between these co-branded cards will depend on how each fits her travel needs and spending.

This series isn’t over just because it’s Friday! Monday Carissa and I will talk about elite status matching, and on Tuesday we'll wrap up what she likes to call her "points slap-around" — and define a plan of action.

Episode 1: How To Start Earning

Episode 2: Maximizing Your Miles

Episode 3: Choosing the Best Transferable Points Program

Episode 4: Personal vs. Business Credit Card

If you or your small business needs a Points Intervention, email intervention@thepointsguy.com.

[card card-name='Ink Plus® Business Credit Card' card-id='22129636' type='javascript' bullet-id='1']

TPG featured card

Best for dining at restaurants
TPG Editor‘s Rating
4 / 5
Go to review
Apply for American Express® Gold Card
at American Express's secure site

Rewards

1 - 4X points

Intro offer

As High As 100,000 points. Find Out Your Offer.

Annual Fee

$325

Recommended Credit

Excellent to Good

Why We Chose It

There’s a lot to love about the Amex Gold. It’s a fan favorite thanks to its fantastic bonus-earning rates at restaurants worldwide and at U.S. supermarkets. If you’re hitting the skies soon, you’ll also earn bonus Membership Rewards points on travel. Paired with up to $120 in Uber Cash annually (for U.S. Uber rides or Uber Eats orders, card must be added to Uber app and you can redeem with any Amex card), up to $120 in annual dining statement credits to be used with eligible partners, an up to $84 Dunkin’ credit each year at U.S. Dunkin Donuts and an up to $100 Resy credit annually, there’s no reason that foodies shouldn’t add the Amex Gold to their wallet. These benefits alone are worth more than $400, which offsets the $325 annual fee on the Amex Gold card. Enrollment is required for select benefits. (Partner offer)

Pros

  • 4 points per dollar spent on dining at restaurants worldwide and U.S. supermarkets (on the first $50,000 in purchases per calendar year; then 1 point per dollar spent thereafter and $25,000 in purchases per calendar year; then 1 point per dollar spent thereafter, respectively)
  • 3 points per dollar spent on flights booked directly with the airline or with amextravel.com
  • Packed with credits foodies will enjoy
  • Solid welcome bonus

Cons

  • Not as useful for those living outside the U.S.
  • Some may have trouble using Uber and other dining credits
  • You may be eligible for as high as 100,000 Membership Rewards® Points after you spend $6,000 in eligible purchases on your new Card in your first 6 months of Card Membership. Welcome offers vary and you may not be eligible for an offer. Apply to know if you’re approved and find out your exact welcome offer amount – all with no credit score impact. If you’re approved and choose to accept the Card, your score may be impacted.
  • Earn 4X Membership Rewards® points per dollar spent on purchases at restaurants worldwide, on up to $50,000 in purchases per calendar year, then 1X points for the rest of the year.
  • Earn 4X Membership Rewards® points per dollar spent at US supermarkets, on up to $25,000 in purchases per calendar year, then 1X points for the rest of the year.
  • Earn 3X Membership Rewards® points per dollar spent on flights booked directly with airlines or on AmexTravel.com.
  • Earn 2X Membership Rewards® points per dollar spent on prepaid hotels and other eligible purchases booked on AmexTravel.com.
  • Earn 1X Membership Rewards® point per dollar spent on all other eligible purchases.
  • $120 Uber Cash on Gold: Add your Gold Card to your Uber account and get $10 in Uber Cash each month to use on orders and rides in the U.S. when you select an American Express Card for your transaction. That’s up to $120 Uber Cash annually. Plus, after using your Uber Cash, use your Card to earn 4X Membership Rewards® points for Uber Eats purchases made with restaurants or U.S. supermarkets. Point caps and terms apply.
  • $84 Dunkin' Credit: With the $84 Dunkin' Credit, you can earn up to $7 in monthly statement credits after you enroll and pay with the American Express® Gold Card at U.S. Dunkin' locations. Enrollment is required to receive this benefit.
  • $100 Resy Credit: Get up to $100 in statement credits each calendar year after you pay with the American Express® Gold Card to dine at U.S. Resy restaurants or make other eligible Resy purchases. That's up to $50 in statement credits semi-annually. Enrollment required.
  • $120 Dining Credit: Satisfy your cravings, sweet or savory, with the $120 Dining Credit. Earn up to $10 in statement credits monthly when you pay with the American Express® Gold Card at Grubhub, The Cheesecake Factory, Goldbelly, Wine.com, and Five Guys. Enrollment required.
  • Explore over 1,000 upscale hotels worldwide with The Hotel Collection and receive a $100 credit towards eligible charges* with every booking of two nights or more through AmexTravel.com. *Eligible charges vary by property.
  • No Foreign Transaction Fees.
  • Annual Fee is $325.
  • Terms Apply.
Apply for American Express® Gold Card
at American Express's secure site
Terms & restrictions apply. See rates & fees
Best for dining at restaurants
TPG Editor‘s Rating
4 / 5
Go to review

Rewards Rate

4XEarn 4X Membership Rewards® points per dollar spent on purchases at restaurants worldwide, on up to $50,000 in purchases per calendar year, then 1X points for the rest of the year.
4XEarn 4X Membership Rewards® points per dollar spent at US supermarkets, on up to $25,000 in purchases per calendar year, then 1X points for the rest of the year.
3XEarn 3X Membership Rewards® points per dollar spent on flights booked directly with airlines or on AmexTravel.com.
2XEarn 2X Membership Rewards® points per dollar spent on prepaid hotels and other eligible purchases booked on AmexTravel.com.
1XEarn 1X Membership Rewards® point per dollar spent on all other eligible purchases.
  • Intro Offer

    As High As 100,000 points. Find Out Your Offer.
  • Annual Fee

    $325
  • Recommended Credit

    Excellent to Good

Why We Chose It

There’s a lot to love about the Amex Gold. It’s a fan favorite thanks to its fantastic bonus-earning rates at restaurants worldwide and at U.S. supermarkets. If you’re hitting the skies soon, you’ll also earn bonus Membership Rewards points on travel. Paired with up to $120 in Uber Cash annually (for U.S. Uber rides or Uber Eats orders, card must be added to Uber app and you can redeem with any Amex card), up to $120 in annual dining statement credits to be used with eligible partners, an up to $84 Dunkin’ credit each year at U.S. Dunkin Donuts and an up to $100 Resy credit annually, there’s no reason that foodies shouldn’t add the Amex Gold to their wallet. These benefits alone are worth more than $400, which offsets the $325 annual fee on the Amex Gold card. Enrollment is required for select benefits. (Partner offer)

Pros

  • 4 points per dollar spent on dining at restaurants worldwide and U.S. supermarkets (on the first $50,000 in purchases per calendar year; then 1 point per dollar spent thereafter and $25,000 in purchases per calendar year; then 1 point per dollar spent thereafter, respectively)
  • 3 points per dollar spent on flights booked directly with the airline or with amextravel.com
  • Packed with credits foodies will enjoy
  • Solid welcome bonus

Cons

  • Not as useful for those living outside the U.S.
  • Some may have trouble using Uber and other dining credits
  • You may be eligible for as high as 100,000 Membership Rewards® Points after you spend $6,000 in eligible purchases on your new Card in your first 6 months of Card Membership. Welcome offers vary and you may not be eligible for an offer. Apply to know if you’re approved and find out your exact welcome offer amount – all with no credit score impact. If you’re approved and choose to accept the Card, your score may be impacted.
  • Earn 4X Membership Rewards® points per dollar spent on purchases at restaurants worldwide, on up to $50,000 in purchases per calendar year, then 1X points for the rest of the year.
  • Earn 4X Membership Rewards® points per dollar spent at US supermarkets, on up to $25,000 in purchases per calendar year, then 1X points for the rest of the year.
  • Earn 3X Membership Rewards® points per dollar spent on flights booked directly with airlines or on AmexTravel.com.
  • Earn 2X Membership Rewards® points per dollar spent on prepaid hotels and other eligible purchases booked on AmexTravel.com.
  • Earn 1X Membership Rewards® point per dollar spent on all other eligible purchases.
  • $120 Uber Cash on Gold: Add your Gold Card to your Uber account and get $10 in Uber Cash each month to use on orders and rides in the U.S. when you select an American Express Card for your transaction. That’s up to $120 Uber Cash annually. Plus, after using your Uber Cash, use your Card to earn 4X Membership Rewards® points for Uber Eats purchases made with restaurants or U.S. supermarkets. Point caps and terms apply.
  • $84 Dunkin' Credit: With the $84 Dunkin' Credit, you can earn up to $7 in monthly statement credits after you enroll and pay with the American Express® Gold Card at U.S. Dunkin' locations. Enrollment is required to receive this benefit.
  • $100 Resy Credit: Get up to $100 in statement credits each calendar year after you pay with the American Express® Gold Card to dine at U.S. Resy restaurants or make other eligible Resy purchases. That's up to $50 in statement credits semi-annually. Enrollment required.
  • $120 Dining Credit: Satisfy your cravings, sweet or savory, with the $120 Dining Credit. Earn up to $10 in statement credits monthly when you pay with the American Express® Gold Card at Grubhub, The Cheesecake Factory, Goldbelly, Wine.com, and Five Guys. Enrollment required.
  • Explore over 1,000 upscale hotels worldwide with The Hotel Collection and receive a $100 credit towards eligible charges* with every booking of two nights or more through AmexTravel.com. *Eligible charges vary by property.
  • No Foreign Transaction Fees.
  • Annual Fee is $325.
  • Terms Apply.