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Flight Review: American Airlines 777-300ER Business Class JFK-GRU

April 29, 2015
6 min read
Out cold for a full night's sleep.
Flight Review: American Airlines 777-300ER Business Class JFK-GRU
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As part of my whirlwind trip to Brazil, South Korea and China, I flew JFK-GRU on the new American Airlines 777-300ER. My ticket was a total of $1,238 for Economy (round-trip with a return later in the year); I then used one of the eight EVIPs I receive each year to instantly upgrade to business, which otherwise would have cost more than $5,000—which is why I love being an American AAdvantage Executive Platinum member.

Modern American Brothel lighting. And those are MY headphones!
Modern American Brothel lighting—and my own Bose headphones

To Redeem or To Buy?

A one-way US to Brazil business class Saver award ticket will cost you only 50,000 American AAdvantage miles, but can run up to 150,000 miles for an AAnytime award. Since there was no saver award availability, I decided to buy a ticket.

To break it down, for this leg of the trip, my EVIP saved me $2,006.15 by allowing me to upgrade a $619 one-way Economy fare to what would have been a $2,625.15 one-way business class fare. Considering you get eight EVIPS a year, this is why I continue to re-qualify for Executive Platinum and think it's the most generous top-tier airline elite status out there.

That being said, American has gotten stingier with releasing advanced upgrade space, especially on the new planes. For me, I'm a last-minute booker, but I'd love to see more advanced award space. ExpertFlyer is great for setting alerts to determine if upgrade space is available.

American's Flagship lounge at JFK.

The flagship lounge at JFK is nice. Only first class ticket holders have access to the lounge, and being Executive Platinum or Oneworld Emerald gets you access as well. They had a decent buffet— they've really upped their game recently. And their serve-yourself bar with high-end liquors like Patrón is a nice touch. It's pretty comfortable, and never too crowded.

My only real complaint about the ground experience has less to do with American Airlines, per se, than it does with JFK. For every genuinely nice employee you come across at this busy airport, you have an equal number of gruff, cranky workers who seem to be at the limit of their patience.

When they called boarding for first and business class in the lounge, we left and wound up standing at the gate for about a half-hour. As a special pre-boarding treat we landed a gate agent who was nearing the end of their shift, which, combined with the general demeanor of airline employees at JFK, made for a boarding experience that felt anything but "business class."

Anyway, onto the flight.

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USA! USA! USA!
USA! USA! USA!

I thought the mood lighting on board—which I'd describe as "patriotic bordello"—would be just for takeoff, but it was for the whole flight. It was a little extreme, but at least it didn’t bother my eyes. If any of you have an opinion on the plane's AMERICA, YEAH! lighting, let me know in the comments.

The seat was massive and comfortable, with a 26-inch width, 46-inch pitch, and 78-inch lie-flat beds. And the business class configuration is nice as well, with only four across—compared to United's six across (or even eight across) business class on international 777-200s.

All the entertainment I need!
All the entertainment I need!

There were plenty of 110v plugs, the Audio Video On Demand (AVOD) entertainment system had lots of new releases, and WiFi on board meant that I could check my TPG To Go app during the flight and stay up to date with the site.

I got the Reno Air Heritage Amenity Kit—and I love it.

I was offered the Heritage amenity kit, which I just love. Mine was for Reno Air and the felted-wool pouch itself is really cool. It contained all the basics as well as skincare items by New York-based botanical toiletries line Red Flower.

An entirely mediocre meal with thoughtless presentation.
An entirely mediocre meal with thoughtless presentation.

While I like the immediate food service so I can sleep longer, come on, AA—serving sauce in an aluminum container with a cap?! The whole meal was just meh. I would love to see AA up their wine and Champagne game, too. The options were pretty bad. They’ll never be the best airline in the world, but they’ve got a great product and could make it so much better by not serving slop and $10 wine.

Out cold for a full night's sleep.
Out cold for a full night's sleep.

I basically slept the whole flight; it's not often I feel truly rested after a full eight hours' sleep on a long-haul flight. But I woke up after breakfast service, and couldn't even get a juice or some fruit as the flight attendants were too busy yanking the Bose headphones off everyone's heads a full hour before landing. (I've always hated this.) I had to convince the attendant that my Bose were in fact mine.

The business class cabin on the 777-300ER. Photo courtesy of American Airlines.

Overall, though, a comfortable flight and a great deal with the upgrade. As I mentioned in a previous post, my return to the States was actually the first leg of the trip to Asia, for which I used awards, but I booked a round-trip JFK-GRU ticket because it was cheaper than one-way. Always remember to look into round-trip tickets for additional cost savings when purchasing your tickets outright. Oh—one last thing: My favorite perk of AAdvantage Executive Platinum status is getting eight upgrade certificates good for any paid coach fare to business class (based on availability). This is the main reason why I continue to fly American year after year. Loyalty should go both ways.[card card-name='Citi® / AAdvantage® Platinum Select® MasterCard®' card-id='22144516' type='javascript' bullet-id='1']

TPG featured card

Best for dining at restaurants
TPG Editor‘s Rating
4 / 5
Go to review
Apply for American Express® Gold Card
at American Express's secure site

Rewards

1 - 4X points

Intro offer

As High As 100,000 points. Find Out Your Offer.

Annual Fee

$325

Recommended Credit

Excellent to Good

Why We Chose It

There’s a lot to love about the Amex Gold. It’s a fan favorite thanks to its fantastic bonus-earning rates at restaurants worldwide and at U.S. supermarkets. If you’re hitting the skies soon, you’ll also earn bonus Membership Rewards points on travel. Paired with up to $120 in Uber Cash annually (for U.S. Uber rides or Uber Eats orders, card must be added to Uber app and you can redeem with any Amex card), up to $120 in annual dining statement credits to be used with eligible partners, an up to $84 Dunkin’ credit each year at U.S. Dunkin Donuts and an up to $100 Resy credit annually, there’s no reason that foodies shouldn’t add the Amex Gold to their wallet. These benefits alone are worth more than $400, which offsets the $325 annual fee on the Amex Gold card. Enrollment is required for select benefits. (Partner offer)

Pros

  • 4 points per dollar spent on dining at restaurants worldwide and U.S. supermarkets (on the first $50,000 in purchases per calendar year; then 1 point per dollar spent thereafter and $25,000 in purchases per calendar year; then 1 point per dollar spent thereafter, respectively)
  • 3 points per dollar spent on flights booked directly with the airline or with amextravel.com
  • Packed with credits foodies will enjoy
  • Solid welcome bonus

Cons

  • Not as useful for those living outside the U.S.
  • Some may have trouble using Uber and other dining credits
  • You may be eligible for as high as 100,000 Membership Rewards® Points after you spend $6,000 in eligible purchases on your new Card in your first 6 months of Card Membership. Welcome offers vary and you may not be eligible for an offer. Apply to know if you’re approved and find out your exact welcome offer amount – all with no credit score impact. If you’re approved and choose to accept the Card, your score may be impacted.
  • Earn 4X Membership Rewards® points per dollar spent on purchases at restaurants worldwide, on up to $50,000 in purchases per calendar year, then 1X points for the rest of the year.
  • Earn 4X Membership Rewards® points per dollar spent at US supermarkets, on up to $25,000 in purchases per calendar year, then 1X points for the rest of the year.
  • Earn 3X Membership Rewards® points per dollar spent on flights booked directly with airlines or on AmexTravel.com.
  • Earn 2X Membership Rewards® points per dollar spent on prepaid hotels and other eligible purchases booked on AmexTravel.com.
  • Earn 1X Membership Rewards® point per dollar spent on all other eligible purchases.
  • $120 Uber Cash on Gold: Add your Gold Card to your Uber account and get $10 in Uber Cash each month to use on orders and rides in the U.S. when you select an American Express Card for your transaction. That’s up to $120 Uber Cash annually. Plus, after using your Uber Cash, use your Card to earn 4X Membership Rewards® points for Uber Eats purchases made with restaurants or U.S. supermarkets. Point caps and terms apply.
  • $84 Dunkin' Credit: With the $84 Dunkin' Credit, you can earn up to $7 in monthly statement credits after you enroll and pay with the American Express® Gold Card at U.S. Dunkin' locations. Enrollment is required to receive this benefit.
  • $100 Resy Credit: Get up to $100 in statement credits each calendar year after you pay with the American Express® Gold Card to dine at U.S. Resy restaurants or make other eligible Resy purchases. That's up to $50 in statement credits semi-annually. Enrollment required.
  • $120 Dining Credit: Satisfy your cravings, sweet or savory, with the $120 Dining Credit. Earn up to $10 in statement credits monthly when you pay with the American Express® Gold Card at Grubhub, The Cheesecake Factory, Goldbelly, Wine.com, and Five Guys. Enrollment required.
  • Explore over 1,000 upscale hotels worldwide with The Hotel Collection and receive a $100 credit towards eligible charges* with every booking of two nights or more through AmexTravel.com. *Eligible charges vary by property.
  • No Foreign Transaction Fees.
  • Annual Fee is $325.
  • Terms Apply.
Apply for American Express® Gold Card
at American Express's secure site
Terms & restrictions apply. See rates & fees
Best for dining at restaurants
TPG Editor‘s Rating
4 / 5
Go to review

Rewards Rate

4XEarn 4X Membership Rewards® points per dollar spent on purchases at restaurants worldwide, on up to $50,000 in purchases per calendar year, then 1X points for the rest of the year.
4XEarn 4X Membership Rewards® points per dollar spent at US supermarkets, on up to $25,000 in purchases per calendar year, then 1X points for the rest of the year.
3XEarn 3X Membership Rewards® points per dollar spent on flights booked directly with airlines or on AmexTravel.com.
2XEarn 2X Membership Rewards® points per dollar spent on prepaid hotels and other eligible purchases booked on AmexTravel.com.
1XEarn 1X Membership Rewards® point per dollar spent on all other eligible purchases.
  • Intro Offer

    As High As 100,000 points. Find Out Your Offer.
  • Annual Fee

    $325
  • Recommended Credit

    Excellent to Good

Why We Chose It

There’s a lot to love about the Amex Gold. It’s a fan favorite thanks to its fantastic bonus-earning rates at restaurants worldwide and at U.S. supermarkets. If you’re hitting the skies soon, you’ll also earn bonus Membership Rewards points on travel. Paired with up to $120 in Uber Cash annually (for U.S. Uber rides or Uber Eats orders, card must be added to Uber app and you can redeem with any Amex card), up to $120 in annual dining statement credits to be used with eligible partners, an up to $84 Dunkin’ credit each year at U.S. Dunkin Donuts and an up to $100 Resy credit annually, there’s no reason that foodies shouldn’t add the Amex Gold to their wallet. These benefits alone are worth more than $400, which offsets the $325 annual fee on the Amex Gold card. Enrollment is required for select benefits. (Partner offer)

Pros

  • 4 points per dollar spent on dining at restaurants worldwide and U.S. supermarkets (on the first $50,000 in purchases per calendar year; then 1 point per dollar spent thereafter and $25,000 in purchases per calendar year; then 1 point per dollar spent thereafter, respectively)
  • 3 points per dollar spent on flights booked directly with the airline or with amextravel.com
  • Packed with credits foodies will enjoy
  • Solid welcome bonus

Cons

  • Not as useful for those living outside the U.S.
  • Some may have trouble using Uber and other dining credits
  • You may be eligible for as high as 100,000 Membership Rewards® Points after you spend $6,000 in eligible purchases on your new Card in your first 6 months of Card Membership. Welcome offers vary and you may not be eligible for an offer. Apply to know if you’re approved and find out your exact welcome offer amount – all with no credit score impact. If you’re approved and choose to accept the Card, your score may be impacted.
  • Earn 4X Membership Rewards® points per dollar spent on purchases at restaurants worldwide, on up to $50,000 in purchases per calendar year, then 1X points for the rest of the year.
  • Earn 4X Membership Rewards® points per dollar spent at US supermarkets, on up to $25,000 in purchases per calendar year, then 1X points for the rest of the year.
  • Earn 3X Membership Rewards® points per dollar spent on flights booked directly with airlines or on AmexTravel.com.
  • Earn 2X Membership Rewards® points per dollar spent on prepaid hotels and other eligible purchases booked on AmexTravel.com.
  • Earn 1X Membership Rewards® point per dollar spent on all other eligible purchases.
  • $120 Uber Cash on Gold: Add your Gold Card to your Uber account and get $10 in Uber Cash each month to use on orders and rides in the U.S. when you select an American Express Card for your transaction. That’s up to $120 Uber Cash annually. Plus, after using your Uber Cash, use your Card to earn 4X Membership Rewards® points for Uber Eats purchases made with restaurants or U.S. supermarkets. Point caps and terms apply.
  • $84 Dunkin' Credit: With the $84 Dunkin' Credit, you can earn up to $7 in monthly statement credits after you enroll and pay with the American Express® Gold Card at U.S. Dunkin' locations. Enrollment is required to receive this benefit.
  • $100 Resy Credit: Get up to $100 in statement credits each calendar year after you pay with the American Express® Gold Card to dine at U.S. Resy restaurants or make other eligible Resy purchases. That's up to $50 in statement credits semi-annually. Enrollment required.
  • $120 Dining Credit: Satisfy your cravings, sweet or savory, with the $120 Dining Credit. Earn up to $10 in statement credits monthly when you pay with the American Express® Gold Card at Grubhub, The Cheesecake Factory, Goldbelly, Wine.com, and Five Guys. Enrollment required.
  • Explore over 1,000 upscale hotels worldwide with The Hotel Collection and receive a $100 credit towards eligible charges* with every booking of two nights or more through AmexTravel.com. *Eligible charges vary by property.
  • No Foreign Transaction Fees.
  • Annual Fee is $325.
  • Terms Apply.