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Much More Limited Star Alliance Award Availability on ExpertFlyer

Nov. 11, 2013
4 min read
Much More Limited Star Alliance Award Availability on ExpertFlyer
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It's been a rough few weeks for ExpertFlyer. While I still think it's a very useful tool because it gives flyers access to upgrade and award availability on a number of airlines. This can be extremely useful when deciding which flights to book based on upgrade availability. Not only that, you can set alerts so that if hard to find award availability space opens up (like Lufthansa first class) you can be notified and book it before anyone else has the chance.

ExpertFlyer is a useful award search tool - but not for Star Alliance at the moment!

However, in the month or so, both Delta and United have revoked its ability to search their upgrade inventory (elite upgrades for Delta), and now ExpertFlyer has also notified its subscribers that until further notice, they will not be able to search for award space or set award alerts for certain Star Alliance carriers. Here's what the email ExpertFlyer sent out said:

"We are emailing you because you have an active Flight Alert for an Award class of one of the following airlines:

Adria Airways – JP

All Nippon Airways – NH

Asiana Airlines – OZ

Austrian – OS

Croatia Airlines – OU

Egyptair – MS

Ethiopian Airlines – ET

EVA Air – BR

LACSA – LR

Lufthansa – LH

SAS – SK

Singapore Airlines – SQ

South African Airways – SA

TACA – TA

TAM Linhas Aereas – JJ

TAM Paraguay – PZ

TAP-Air Portugal – TP

Thai Airways International – TG

United – UA

US Airways – US

Unfortunately, award searching for these airlines, along with the Star Alliance award search, is currently unavailable. We are working to try to restore the information however it will be unavailable until further notice. All other functionality and information for these airlines in ExpertFlyer remain unaffected. Flight Alerts for any other airline are also unaffected.

As a result, any active Flight Alerts or saved searches for this award information will no longer work as of now. The Active Flight Alerts affected have been set to Expired as to not count against your 30 Active alert limit and will be set to Active again should the award information become available in the future. We regret any inconvenience this causes you.

Thank you for your continued support of ExpertFlyer.

-The ExpertFlyer.com Team"

ExpertFlyer had actually just added all Star Alliance availability about a year ago in one fell swoop, which dramatically increased its value and usefulness, so this is pretty disappointing news and a bit of a surprise - it sounds like it was to the ExpertFlyer team as well since they offer little information about what happened and why

It's not the end of the world, though. You can still search Star Alliance award availability and set alerts for the following carriers:

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Air Canada

Air China

Air New Zealand

AVIANCA

Brussels Airlines

COPA

Shenzhen Airlines

SWISS

Turkish Airlines

And there are also some other great ways to search Star Alliance availability including both United.com and ANA, which is widely acknowledged as the best search engine for pulling in all Star Alliance award space even if it's a bit clunky to use, as well as Aeroplan, which does a decent job. The one major downside is that you can't set those seat alerts, which is an ultra-valuable tool to be able to call upon when trying to book hard-to-find awards in premium cabins that airlines might release at random times or one-by-one and timing is crucial. I sincerely hope that ExpertFlyer is able to bring Star Alliance award availability back online, though I'm not holding my breath. In the meantime, I'll be looking at other search options and I suggest familiarizing yourself with them as well.

For more information, check out these posts:

Tips for Searching for Star Alliance Availability

How to Use the ANA Award Tool to Search for Star Alliance Availability

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    As High As 100,000 points. Find Out Your Offer.
  • Annual Fee

    $325
  • Recommended Credit

    Excellent to Good

Why We Chose It

There’s a lot to love about the Amex Gold. It’s a fan favorite thanks to its fantastic bonus-earning rates at restaurants worldwide and at U.S. supermarkets. If you’re hitting the skies soon, you’ll also earn bonus Membership Rewards points on travel. Paired with up to $120 in Uber Cash annually (for U.S. Uber rides or Uber Eats orders, card must be added to Uber app and you can redeem with any Amex card), up to $120 in annual dining statement credits to be used with eligible partners, an up to $84 Dunkin’ credit each year at U.S. Dunkin Donuts and an up to $100 Resy credit annually, there’s no reason that foodies shouldn’t add the Amex Gold to their wallet. These benefits alone are worth more than $400, which offsets the $325 annual fee on the Amex Gold card. Enrollment is required for select benefits. (Partner offer)

Pros

  • 4 points per dollar spent on dining at restaurants worldwide and U.S. supermarkets (on the first $50,000 in purchases per calendar year; then 1 point per dollar spent thereafter and $25,000 in purchases per calendar year; then 1 point per dollar spent thereafter, respectively)
  • 3 points per dollar spent on flights booked directly with the airline or with amextravel.com
  • Packed with credits foodies will enjoy
  • Solid welcome bonus

Cons

  • Not as useful for those living outside the U.S.
  • Some may have trouble using Uber and other dining credits
  • You may be eligible for as high as 100,000 Membership Rewards® Points after you spend $6,000 in eligible purchases on your new Card in your first 6 months of Card Membership. Welcome offers vary and you may not be eligible for an offer. Apply to know if you’re approved and find out your exact welcome offer amount – all with no credit score impact. If you’re approved and choose to accept the Card, your score may be impacted.
  • Earn 4X Membership Rewards® points per dollar spent on purchases at restaurants worldwide, on up to $50,000 in purchases per calendar year, then 1X points for the rest of the year.
  • Earn 4X Membership Rewards® points per dollar spent at US supermarkets, on up to $25,000 in purchases per calendar year, then 1X points for the rest of the year.
  • Earn 3X Membership Rewards® points per dollar spent on flights booked directly with airlines or on AmexTravel.com.
  • Earn 2X Membership Rewards® points per dollar spent on prepaid hotels and other eligible purchases booked on AmexTravel.com.
  • Earn 1X Membership Rewards® point per dollar spent on all other eligible purchases.
  • $120 Uber Cash on Gold: Add your Gold Card to your Uber account and get $10 in Uber Cash each month to use on orders and rides in the U.S. when you select an American Express Card for your transaction. That’s up to $120 Uber Cash annually. Plus, after using your Uber Cash, use your Card to earn 4X Membership Rewards® points for Uber Eats purchases made with restaurants or U.S. supermarkets. Point caps and terms apply.
  • $84 Dunkin' Credit: With the $84 Dunkin' Credit, you can earn up to $7 in monthly statement credits after you enroll and pay with the American Express® Gold Card at U.S. Dunkin' locations. Enrollment is required to receive this benefit.
  • $100 Resy Credit: Get up to $100 in statement credits each calendar year after you pay with the American Express® Gold Card to dine at U.S. Resy restaurants or make other eligible Resy purchases. That's up to $50 in statement credits semi-annually. Enrollment required.
  • $120 Dining Credit: Satisfy your cravings, sweet or savory, with the $120 Dining Credit. Earn up to $10 in statement credits monthly when you pay with the American Express® Gold Card at Grubhub, The Cheesecake Factory, Goldbelly, Wine.com, and Five Guys. Enrollment required.
  • Explore over 1,000 upscale hotels worldwide with The Hotel Collection and receive a $100 credit towards eligible charges* with every booking of two nights or more through AmexTravel.com. *Eligible charges vary by property.
  • No Foreign Transaction Fees.
  • Annual Fee is $325.
  • Terms Apply.