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Hotel Review: The Ritz-Carlton Toronto Lakeview

Sept. 23, 2013
6 min read
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Hotel Review: The Ritz-Carlton Toronto Lakeview
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This week, I went north of the border to Toronto, Canada, to film an appearance on a CTV show called "The Social," where I talked about how Canadians can maximize their points and miles.

The Ritz-Carlton Toronto. Photo courtesy of hotel.

The quick trip seemed like a great excuse to try a new hotel in a great city, and while I don't often stay at Ritz-Carltons since neither Marriott Rewards nor Ritz-Carlton Rewards is one of my main hotel points programs, I decided to book into the Ritz-Carlton Toronto for one night.

I was partly inspired by what a great experience I had earlier this month at the Ritz-Carlton New Orleans, especially because of my new Ritz-Carlton (and Marriott Rewards) Gold status thanks to the new United Marriott RewardsPlus Partnership which provides reciprocal benefits to elites of the airline and hotel chain.

Plus, after my stay in New Orleans, I needed just one more stay at a Ritz-Carlton before October 31, 2013 to qualify for their summer promotion where I’ll then receive a complimentary night to be used at a Tier 1-3 property (including this one). Needing no more motivation than that, I booked a Lakeview Deluxe room for one night and requested a King bed and the highest view as possible to take advantage of the views of Lake Ontario. The room cost 239 CAD plus 38.24 in taxes and fees, for a total of 277.24 CAD ($271). For guests who were driving, there is also a 48 CAD ($46) parking fee. This is a tier 2 hotel, so 40,000 Ritz/Marriott points per night. Ritz-Carlton Rewards is a 1:1 transfer partner of Chase Ultimate rewards, but I value my Chase points much higher than this redemption (not even 7/10th of cent per point!) so I opted to pay for the room and also secure the free night award from the promo.

As a Gold Elite Member, I had the added perks of:

  • Complimentary room upgrade upon availability (but not to a Club Level or Suite) - and it turns out I was upgraded to a Corner Suite.
  • Complimentary WiFi
  • Complimentary late check-out until 2 p.m. upon availability

The Ritz-Carlton just opened at the end of 2011, and is centrally located in downtown Toronto so close to a wide range of restaurants and shop, along with being convenient for the TV studio where I needed to film.

The hotel overlooks both Lake Ontario on the south side and the Toronto skyline to the north, with 267 guestrooms that include 56 Corner Suites, two Deluxe Suites and one Ritz-Carlton Suite.

Fancy lobby area.

The lobby area is beautiful - big and open with gorgeous chandeliers. As I was checking in, the agent informed me that I had been upgraded from the Deluxe Room I had booked to a Corner Suite, which is one category up.

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CN Tower reflections in my coffee table on a cloudy morning.

The Corner Suite is 200 square feet larger than a standard Deluxe Room and goes for about $100 CAD ($96) more per night. I took my key and gladly caught the elevator up. I was especially happy with my views of the CN Tower and the Gold welcome amenity of chocolates and macarons waiting for me in my suite.

Gold welcome amenity.

Though they're not enormous the Corner Suites are still pretty sizeable at 650 square feet, and mine had a long entry hallway with hardwood flooring between the living room and bedroom.

Long hallway between the living room and bedroom

It's a nice touch if you have guests visiting you in your room - especially if you are in town for business and colleagues drop by - so they have their own restroom to use and you maintain the privacy of the bedroom and your own bathroom for yourself.

Basic guest powder bathroom off the living room.

The suite's sitting area was fairly large and contained a nice little couch and armchair facing the 42-inch LCD flatscreen television, and a work desk set against the floor-to-ceiling windows. It also contained the standard Bose 3.2.1 CD, DVD entertainment and surround sound system, a Nespresso coffee maker,

Sitting area in my corner suite.

The bedroom was also pretty roomy, with a king-size bed in plush white 400-thread-count Frette bed linens and an African Anigre wood millwork headboard as well as another 42-inch LCD flatscreen and two armchairs.

My king guest room.

The master bath had a huge bathroom with marble floors and walls, a walk-in shower with a dual showerheads, a WC, a separate deep-soaking bathtub and two sinks at the vanity with a 19-inch HD television set into the mirror.

Spacious master bathroom.

As usual, my visit was quick, so I didn't get to experience all the hotel's amenities, but I did find out about them while I was there.

The Ritz-Carlton Club Level rooms are on floors 18 to 20 and include access to the 20th floor Club Lounge, which offers continuous complimentary food and beverage options throughout the day.

The hotel's spa was voted #1 by T+L. Photo courtesy of hotel.

The Urban Sanctuary on the fifth floor is a 23,000-square-foot space that includes a pool, fitness facility, kinesis center, yoga studio, relaxation area as well as a wrap-around terrace. The space also contains the Spa My Blend, which was just ranked #1 hotel spa by Travel + Leisure for 2013, and has 16 treatment rooms.

The hotel's signature restaurant is chef Tom Brodi’s TOCA, which focuses on local, sustainable Canadian ingredients, while its other restaurant, DEQ, has a Mediterranean menu and a patio with stunning city views. There's also the Ritz Bar for casual drinks and bites.

TOCA serves fresh Canadian fare. Photo courtesy of hotel.

Although short, this was another great Ritz-Carlton stay, and it has me rethinking my previous lack of interest in the chain. I have had great experiences so far, and I love the high-end service and amenities both in terms of hotel facilities and in the rooms themselves.

I've already got one free-stay certificate under my belt thanks to the fall promo, and I'm thinking that depending on my travels for the rest of September and October, I might try to stay at a few more Ritz-Carltons to rack up a few more free stays.

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TPG featured card

Best for dining at restaurants
TPG Editor‘s Rating
4 / 5
Go to review
Apply for American Express® Gold Card
at American Express's secure site

Rewards

1 - 4X points

Intro offer

As High As 100,000 points. Find Out Your Offer.

Annual Fee

$325

Recommended Credit

Excellent to Good

Why We Chose It

There’s a lot to love about the Amex Gold. It’s a fan favorite thanks to its fantastic bonus-earning rates at restaurants worldwide and at U.S. supermarkets. If you’re hitting the skies soon, you’ll also earn bonus Membership Rewards points on travel. Paired with up to $120 in Uber Cash annually (for U.S. Uber rides or Uber Eats orders, card must be added to Uber app and you can redeem with any Amex card), up to $120 in annual dining statement credits to be used with eligible partners, an up to $84 Dunkin’ credit each year at U.S. Dunkin Donuts and an up to $100 Resy credit annually, there’s no reason that foodies shouldn’t add the Amex Gold to their wallet. These benefits alone are worth more than $400, which offsets the $325 annual fee on the Amex Gold card. Enrollment is required for select benefits. (Partner offer)

Pros

  • 4 points per dollar spent on dining at restaurants worldwide and U.S. supermarkets (on the first $50,000 in purchases per calendar year; then 1 point per dollar spent thereafter and $25,000 in purchases per calendar year; then 1 point per dollar spent thereafter, respectively)
  • 3 points per dollar spent on flights booked directly with the airline or with amextravel.com
  • Packed with credits foodies will enjoy
  • Solid welcome bonus

Cons

  • Not as useful for those living outside the U.S.
  • Some may have trouble using Uber and other dining credits
  • You may be eligible for as high as 100,000 Membership Rewards® Points after you spend $6,000 in eligible purchases on your new Card in your first 6 months of Card Membership. Welcome offers vary and you may not be eligible for an offer. Apply to know if you’re approved and find out your exact welcome offer amount – all with no credit score impact. If you’re approved and choose to accept the Card, your score may be impacted.
  • Earn 4X Membership Rewards® points per dollar spent on purchases at restaurants worldwide, on up to $50,000 in purchases per calendar year, then 1X points for the rest of the year.
  • Earn 4X Membership Rewards® points per dollar spent at US supermarkets, on up to $25,000 in purchases per calendar year, then 1X points for the rest of the year.
  • Earn 3X Membership Rewards® points per dollar spent on flights booked directly with airlines or on AmexTravel.com.
  • Earn 2X Membership Rewards® points per dollar spent on prepaid hotels and other eligible purchases booked on AmexTravel.com.
  • Earn 1X Membership Rewards® point per dollar spent on all other eligible purchases.
  • $120 Uber Cash on Gold: Add your Gold Card to your Uber account and get $10 in Uber Cash each month to use on orders and rides in the U.S. when you select an American Express Card for your transaction. That’s up to $120 Uber Cash annually. Plus, after using your Uber Cash, use your Card to earn 4X Membership Rewards® points for Uber Eats purchases made with restaurants or U.S. supermarkets. Point caps and terms apply.
  • $84 Dunkin' Credit: With the $84 Dunkin' Credit, you can earn up to $7 in monthly statement credits after you enroll and pay with the American Express® Gold Card at U.S. Dunkin' locations. Enrollment is required to receive this benefit.
  • $100 Resy Credit: Get up to $100 in statement credits each calendar year after you pay with the American Express® Gold Card to dine at U.S. Resy restaurants or make other eligible Resy purchases. That's up to $50 in statement credits semi-annually. Enrollment required.
  • $120 Dining Credit: Satisfy your cravings, sweet or savory, with the $120 Dining Credit. Earn up to $10 in statement credits monthly when you pay with the American Express® Gold Card at Grubhub, The Cheesecake Factory, Goldbelly, Wine.com, and Five Guys. Enrollment required.
  • Explore over 1,000 upscale hotels worldwide with The Hotel Collection and receive a $100 credit towards eligible charges* with every booking of two nights or more through AmexTravel.com. *Eligible charges vary by property.
  • No Foreign Transaction Fees.
  • Annual Fee is $325.
  • Terms Apply.
Apply for American Express® Gold Card
at American Express's secure site
Terms & restrictions apply. See rates & fees
Best for dining at restaurants
TPG Editor‘s Rating
4 / 5
Go to review

Rewards Rate

4XEarn 4X Membership Rewards® points per dollar spent on purchases at restaurants worldwide, on up to $50,000 in purchases per calendar year, then 1X points for the rest of the year.
4XEarn 4X Membership Rewards® points per dollar spent at US supermarkets, on up to $25,000 in purchases per calendar year, then 1X points for the rest of the year.
3XEarn 3X Membership Rewards® points per dollar spent on flights booked directly with airlines or on AmexTravel.com.
2XEarn 2X Membership Rewards® points per dollar spent on prepaid hotels and other eligible purchases booked on AmexTravel.com.
1XEarn 1X Membership Rewards® point per dollar spent on all other eligible purchases.
  • Intro Offer

    As High As 100,000 points. Find Out Your Offer.
  • Annual Fee

    $325
  • Recommended Credit

    Excellent to Good

Why We Chose It

There’s a lot to love about the Amex Gold. It’s a fan favorite thanks to its fantastic bonus-earning rates at restaurants worldwide and at U.S. supermarkets. If you’re hitting the skies soon, you’ll also earn bonus Membership Rewards points on travel. Paired with up to $120 in Uber Cash annually (for U.S. Uber rides or Uber Eats orders, card must be added to Uber app and you can redeem with any Amex card), up to $120 in annual dining statement credits to be used with eligible partners, an up to $84 Dunkin’ credit each year at U.S. Dunkin Donuts and an up to $100 Resy credit annually, there’s no reason that foodies shouldn’t add the Amex Gold to their wallet. These benefits alone are worth more than $400, which offsets the $325 annual fee on the Amex Gold card. Enrollment is required for select benefits. (Partner offer)

Pros

  • 4 points per dollar spent on dining at restaurants worldwide and U.S. supermarkets (on the first $50,000 in purchases per calendar year; then 1 point per dollar spent thereafter and $25,000 in purchases per calendar year; then 1 point per dollar spent thereafter, respectively)
  • 3 points per dollar spent on flights booked directly with the airline or with amextravel.com
  • Packed with credits foodies will enjoy
  • Solid welcome bonus

Cons

  • Not as useful for those living outside the U.S.
  • Some may have trouble using Uber and other dining credits
  • You may be eligible for as high as 100,000 Membership Rewards® Points after you spend $6,000 in eligible purchases on your new Card in your first 6 months of Card Membership. Welcome offers vary and you may not be eligible for an offer. Apply to know if you’re approved and find out your exact welcome offer amount – all with no credit score impact. If you’re approved and choose to accept the Card, your score may be impacted.
  • Earn 4X Membership Rewards® points per dollar spent on purchases at restaurants worldwide, on up to $50,000 in purchases per calendar year, then 1X points for the rest of the year.
  • Earn 4X Membership Rewards® points per dollar spent at US supermarkets, on up to $25,000 in purchases per calendar year, then 1X points for the rest of the year.
  • Earn 3X Membership Rewards® points per dollar spent on flights booked directly with airlines or on AmexTravel.com.
  • Earn 2X Membership Rewards® points per dollar spent on prepaid hotels and other eligible purchases booked on AmexTravel.com.
  • Earn 1X Membership Rewards® point per dollar spent on all other eligible purchases.
  • $120 Uber Cash on Gold: Add your Gold Card to your Uber account and get $10 in Uber Cash each month to use on orders and rides in the U.S. when you select an American Express Card for your transaction. That’s up to $120 Uber Cash annually. Plus, after using your Uber Cash, use your Card to earn 4X Membership Rewards® points for Uber Eats purchases made with restaurants or U.S. supermarkets. Point caps and terms apply.
  • $84 Dunkin' Credit: With the $84 Dunkin' Credit, you can earn up to $7 in monthly statement credits after you enroll and pay with the American Express® Gold Card at U.S. Dunkin' locations. Enrollment is required to receive this benefit.
  • $100 Resy Credit: Get up to $100 in statement credits each calendar year after you pay with the American Express® Gold Card to dine at U.S. Resy restaurants or make other eligible Resy purchases. That's up to $50 in statement credits semi-annually. Enrollment required.
  • $120 Dining Credit: Satisfy your cravings, sweet or savory, with the $120 Dining Credit. Earn up to $10 in statement credits monthly when you pay with the American Express® Gold Card at Grubhub, The Cheesecake Factory, Goldbelly, Wine.com, and Five Guys. Enrollment required.
  • Explore over 1,000 upscale hotels worldwide with The Hotel Collection and receive a $100 credit towards eligible charges* with every booking of two nights or more through AmexTravel.com. *Eligible charges vary by property.
  • No Foreign Transaction Fees.
  • Annual Fee is $325.
  • Terms Apply.