Well, after an eventful evening of awards and fun at the Renaissance Newark, the results of the Freddies Awards were announced. There were a few guaranteed winners, a few surprise upsets, some surprising omissions (Hyatt Gold Passport!) and a lot of miles-related jokes courtesy of celebrity host, Robert Wuhl. Here’s how it came out.

AIRLINES

Best Customer Service
Americas: American Airlines AAdvantage
Europe/Africa: Lufthansa Miles & More
Middle East/Asia/Oceania: Jet Airways JetPrivilege

Best Elite Program
Americas: American Airlines AAdvantage
Europe/Africa: Air Baltic Baltic Miles
Middle East/Asia/Oceania: Etihad Guest

Best Loyalty Credit Card
Americas: Delta SkyMiles Amex
Europe/Africa: Turkish Airlines Miles & Smiles Garanti Card
Middle East/Asia/Oceania: Etihad Guest Above Visa

Program of the Year
Americas: American Airlines AAdvantage
Europe/Africa: Turkish Airlines Miles & Smiles
Middle East/Asia/Oceania: Jet Airways Jet Privilege

Best Promotion for Redemption
Americas: Delta “Travel in Style for Half the Miles”
Europe/Africa: Lufthansa Miles & More “Upgrade Discount”
Middle East/Asia/Oceania: El Al “Upgrade Assured”

Best Promotion for Earning
Americas: American Airlines AAdvantage Double EQMs
Europe/Africa: Lufthansa Miles & More “Every Flight Counts”
Middle East/Asia/Oceania: Jet Airways Privilege “A Trip Well Advised”

Best Redemption Ability
Americas: TAM
Europe/Africa: Air Baltic Baltic Miles
Middle East/Asia/Oceania: Etihad Guest

HOTELS

Best Customer Service
Americas: Marriott Rewards
Europe/Africa: Starwood Preferred Guest
Middle East/Asia/Oceania: Taj Hotels

Best Elite Program
Americas: Marriott Rewards
Europe/Africa: Starwood Preferred Guest
Middle East/Asia/Oceania: Hyatt Gold Passport

Best Loyalty Credit Card: These weren’t awarded in this category for some reason.

Program of the Year
Americas: Marriott Rewards
Europe/Africa: Starwood Preferred Guest
Middle East/Asia/Oceania: Taj Hotels

Best Promotion for Redemption
Americas: Marriott PointSavers
Europe/Africa: Starwood Preferred Guest Moments
Middle East/Asia/Oceania: Starwood Preferred Guest Moments

Best Promotion for Earning
Americas: Starwood Preferred Guest “Getaway Free”
Europe/Africa: Starwood Preferred Guest “Getaway Free”
Middle East/Asia/Oceania: Accor A-Club A “Bring Back Smiles to Thailand”

Best Redemption Ability
Americas: Starwood Preferred Guest
Europe/Africa: Marriott Rewards
Middle East/Asia/Oceania: Taj Inner Circle

Did you vote? What do you think of the results?

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