How to Get a Better Passenger Rating, According to Uber's CEO
Uber CEO Dara Khosrowshahi has been making headlines as of late. On Tuesday, he shared that Uber will put real self-driving cars on the road in less than two years and that flying taxis aren't actually just a pipe dream.
Now, the CEO thinks he knows the key to upping your passenger rating and reaching that coveted five-star status.
Khosrowshahi, who's currently attending the World Economic Forum in Davos, Switzerland, spoke to CNBC's Squawk Box about how the company is planning on improving its driver and passenger rating systems. He also claimed that he's seen his own rating go up after tipping more. (Yep, even the CEO of Uber gets rated.)
"You should tip more," Khosrowshahi said. "I am a very aggressive tipper right now. I pick the highest tip every time. Somehow my rating is getting better. I'm not sure if it's aggressive tipping. Everybody, tip aggressively."
It's hard to tell if this will actually up your score, since drivers leave passenger ratings without knowing if the rider tipped them or not. Simply being friendly to your driver and being at your pickup location when the car arrives are actually more likely to affect your score.
Right now, riders with high ratings are matched with drivers with nicer cars, but Khosrowshahi also wants passengers to be able to "opt-in to a higher level of service," which seemingly means that those passengers could also get a driver with a better rating.
"When you get a 4.8 or 4.9 rated driver, know that that driver has passed an array of background checks and has a history," Khosrowshahi said. "That's more information than you have if you hail a cab in New York City."
Last year, Uber revamped its passenger and driver rating system, which helped make things more fair for UberPool drivers and allowing riders to more easily check their score.
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Rewards Rate
| 2X miles | 2 miles per dollar on every purchase |
| 5X miles | 5 miles per dollar on flights and vacation rentals booked through Capital One Business Travel |
| 10X miles | 10 miles per dollar on hotels and rental cars booked through Capital One Business Travel |
Intro Offer
Earn 200K miles when you spend $30K in the first 3 months, and an additional 200K miles when you spend $150K in the first 6 monthsLIMITED-TIME OFFER: Earn up to 400K bonus milesAnnual Fee
$395Recommended Credit
Credit ranges are a variation of FICO® Score 8, one of many types of credit scores lenders may use when considering your credit card application.740-850Excellent
Why We Chose It
The Capital One Venture X Business Card has all the Capital One Venture X Rewards Credit Card has to offer and more. It offers an incredible welcome bonus and requires an equally impressive spend to qualify. In addition, the card comes with premium travel perks like annual travel credit. (Partner offer)Pros
- The Capital One Venture X business card has a very lucrative welcome offer.
- In addition, the card comes with many premium travel perks such as an annual $300 credit for bookings through Capital One Business Travel.
- Business owners are also able to add employee cards for free.
Cons
- The card requires significant spending to earn the welcome offer.
- Another drawback is that the annual travel credit can only be used on bookings made through Capital One Business Travel.
- LIMITED-TIME OFFER: Earn up to 400K bonus miles: 200K miles when you spend $30K in the first 3 months, and an additional 200k miles when you spend $150k in the first 6 months
- Earn unlimited 2X miles on every purchase, everywhere—with no limits or category restrictions
- Earn 10X miles on hotels and rental cars and 5X miles on flights and vacation rentals booked through Capital One Business Travel
- With no preset spending limit, enjoy big purchasing power that adapts so you can spend more and earn more rewards
- Empower your teams to make business purchases while earning rewards on their transactions, with free employee and virtual cards. Plus, automatically sync your transaction data with your accounting software and pay your vendors with ease
- Redeem your miles on flights, hotels and more. Plus, transfer your miles to any of the 15+ travel loyalty programs
- Every year, you'll get 10,000 bonus miles after your account anniversary date. Plus, receive an annual $300 credit for bookings made through Capital One Business Travel
- Receive up to a $120 credit for Global Entry or TSA PreCheck®. Enjoy access to 1,300+ airport lounges worldwide, including Capital One Lounge locations and Priority Pass™ lounges, after enrollment
- Enjoy a $100 experience credit and other premium benefits with every hotel and vacation rental booked from the Premier Collection
- This is a pay-in-full card, so your balance is due in full every month

