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JetBlue TrueBlue program: Earn and redeem points, transfer partners and more
Ben Smithson is a senior writer for TPG and is based in London. Originally from Australia and a qualified lawyer with a financial services background, he has almost a decade of experience writing about a broad range of travel and loyalty topics.
also contributed to this story
May 13, 2024 • 12 min read
The cards we feature here are from partners who compensate us when you are approved through our site, and this may impact how or where these products appear. We don't cover all available credit cards, but our analysis, reviews, and opinions are entirely from our editorial team. Terms apply to the offers listed on this page. Please view our advertising policy and product review methodology for more information.Editorial disclaimer: Opinions expressed here are the author's alone, not those of any bank, credit card issuer, airline or hotel chain, and have not been reviewed, approved or otherwise endorsed by any of these entities.
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By commenting, you agree to our Community Guidelines to help create a positive space for conversation. The responses below are not provided or commissioned by the bank advertiser, our partners, or The Points Guy (“TPG”). They have not been reviewed, approved, or otherwise endorsed by any of these parties. All responses are submitted by individual contributors, and neither the bank advertiser, our partners, nor TPG are responsible for ensuring that all posts and/or questions are answered.
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Quick summary
JetBlue's TrueBlue loyalty program offers straightforward earning and redemption, with points tied to ticket prices and no complex award charts.
The program features four elite status tiers, with benefits scaling up to include upgrades, priority services and unique perks like helicopter transfers for top members.
TrueBlue points can be earned through flying JetBlue or partner airlines, as well as via hotel stays, car rentals, shopping portals and dining programs.
Points are redeemable for JetBlue flights and select partners, with dynamic pricing and consistent value, though premium cabin redemptions may yield lower value.
What to consider
JetBlue is not part of a major global alliance, so redemption options on partner airlines are limited to a few select carriers.
You cannot redeem points for Blue Basic fares, and points plus cash redemptions generally offer less value.
TrueBlue points are valued at 1.35 cents each as of June 2024 per TPG's valuations.
What you'll miss from the article
A detailed breakdown of elite status benefits, partner earning opportunities and step-by-step guidance on maximizing JetBlue TrueBlue points.
Generated by AI with support from our editorial team.
Update: Some offers mentioned below are no longer available. View the current offers here.
There is a lot to love about JetBlue. The airline offers generous legroom, tasty snacks and free Wi-Fi. It also offers a fairly straightforward loyalty program.
The JetBlue TrueBlue program doesn’t always get much attention in the points and miles world; however, the points are extremely easy to earn and redeem, making the program ideal for casual travelers. Though redemptions are largely restricted to flights in the Americas, JetBlue expanded its route map to include transatlantic flights to several European destinations.
Here is everything you need to know about the JetBlue TrueBlue loyalty program.
JetBlue TrueBlue program overview
ZACH GRIFF/THE POINTS GUY
JetBlue serves more than 100 destinations throughout the U.S., Latin America, the Caribbean and Europe, including the newly launched service to Dublin.
JetBlue isn’t part of any global alliance but has a few airline partners.
With JetBlue being one of the youngest major airlines in the U.S., the TrueBlue loyalty program is a relative newcomer to the points and miles world. The program is revenue-based, so earning and redeeming points is typically based on ticket prices. However, there are also many ways to earn JetBlue points without getting on an airplane.
JetBlue’s airline partners include Etihad Airways, Hawaiian Airlines, Icelandair, JSX, Qatar Airways, Silver Airways, Singapore Airlines and South African Airways. You can earn TrueBlue points when flying any of these airlines but can only redeem points on JetBlue, Etihad, Hawaiian and Qatar. JetBlue also has codeshare agreements with Aer Lingus, Air Serbia, Cape Air, El Al, Porter and Turkish Airlines, meaning you can book flights on these airlines through JetBlue's website, but you can't earn or redeem TrueBlue points on said flights. JetBlue’s partnership with American Airlines ended in 2023.
In addition to its airline partners, JetBlue lets you earn points with several other travel and non-travel partners.
You can join TrueBlue for free online, starting at the “basic” level. The four published tiers of JetBlue elite status are:
Mosaic 1
Mosaic 2
Mosaic 3
Mosaic 4
JetBlue uses Tiles to count Mosaic status qualifications earned through qualifying spending on JetBlue flights and vacations and/or with JetBlue credit cards.
You earn one Tile for every:
$100 spent with JetBlue on flights (including many extras and fees), JetBlue Vacations packages and Paisly by JetBlue (for cars, stays and more)
$1,000 spent on JetBlue cobranded credit cards
What this means is you could earn elite status entirely through credit card spending, by making purchases with JetBlue or with some combination of the two — and you don’t need to step on a plane to do so.
The four tiers of JetBlue elite status are earned by reaching the following Tile thresholds:
Status tier
Tiles needed
Status earned exclusively by JetBlue spending
Status earned exclusively by JetBlue credit card spending
Mosaic 1
50
$5,000
$50,000
Mosaic 2
100
$10,000
$100,000
Mosaic 3
150
$15,000
$150,000
Mosaic 4
250
$25,000
$250,000
While working toward Mosaic 1 status, TrueBlue basic loyalty members can choose from a selection of “Perks You Pick” when they reach 10, 20, 30 and 40 Tiles. These perks include:
Early boarding with Group B (except Blue Basic fares)
Priority security
Free inflight alcoholic drink (up to three drinks per flight)
Double bonus points on a JetBlue Vacations package (one-time use only)
5,000 TrueBlue bonus points
You can pick each of these only once, even if you earn all four Tile amounts.
JORDAN WALLER/THE POINTS GUY
Mosaic 1 elite status offers:
3 bonus points per dollar spent on JetBlue flights
Priority boarding
First two checked bags free for you and eligible travel companions
Beer, wine, and liquor (up to three drinks per Mosaic member per flight)
Choose a Core Preferred seat (window or aisle seats near the front of the plane) at no extra cost
Free space-available upgrade to Even More Space seats at check-in
Same-day switches with no fee or fare difference
Priority security (where available)
Dedicated check-in lines and phone support
Complimentary upgrades to Business First on Heathrow Express Saver tickets
Avis status match (expected to be rolled out later in 2024)
Mosaic 2 status members also receive:
Select Even More Space seats at booking for no extra cost
Mosaic 3 status also offers:
Four certificates that allow you to upgrade to Mint business class for no additional cost
Dedicated Mosaic 3 and 4 phone support
Top-tier Mosaic 4 status also includes:
Two additional certificates that allow you to upgrade to Mint business class for no additional cost (pending availability)
Four one-way Blade helicopter transfer credits between Manhattan and New York’s John F. Kennedy International Airport (JFK) or Newark Liberty International Airport (EWR)
Gift Mosaic 1 to the TrueBlue member of your choice (coming later in 2024)
There are many ways to save up for a JetBlue award ticket.
Earn TrueBlue points by flying on JetBlue
When flying JetBlue, you’ll earn TrueBlue points based on the ticket cost, fare type and whether you book directly with JetBlue.
Blue Basic fares earn 1 base point per dollar spent and 1 additional point per dollar when booked directly through JetBlue's website or app. Blue, Blue Plus, Blue Extra and Mint tickets earn 3 base points per dollar spent, plus another 3 points per dollar when booked directly.
No matter the fare type, you’ll earn an additional 3 points per dollar if you have any JetBlue Mosaic elite status and another 3 to 6 points per dollar when paying for a flight with a JetBlue credit card.
Earn TrueBlue points by flying on partner airlines
You can also earn TrueBlue points when you fly on JetBlue’s partner airlines:
Etihad Airways
Hawaiian Airlines
Icelandair
JSX
Qatar Airways
Silver Airways
Singapore Airlines
South African Airways
The number of points you’ll earn on partner flights varies by airline, booking class and flight distance. You can find each partner’s earning chart in JetBlue’s partner directory.
Earn TrueBlue points through other partners
There are several ways to earn TrueBlue points without flying:
Avis and Budget: Earn 100 points per day as a TrueBlue member and 200 points per day as a Mosaic member on qualifying rentals.
IHG One Rewards: You can choose to earn JetBlue points instead of IHG One Rewards points on IHG hotel stays. Most properties earn 2 points per dollar spent, though Candlewood Suites and Staybridge Suites earn 1 point per dollar spent. Bookings at The Venetian Resort Las Vegas earn 500 points per qualifying stay.
Jet Opinions: Earn 400 points for taking your first survey.
TrueBlue Dining: Earn up to 3 points per dollar (depending on your membership level) when dining in or ordering takeout at a restaurant participating in JetBlue’s TrueBlue Dining program. You must enroll in the program and link a payment card before dining.
Earn up to 60,000 bonus points: 50,000 points after spending $4,000 in the first 90 days and 10,000 points when a purchase is made on an employee card in the first 90 days
6 points per dollar spent on eligible JetBlue purchases
2 points per dollar spent at restaurants and office supply stores
1 point per dollar spent on everything else
$99
The information for the JetBlue Plus Card, JetBlue Card and JetBlue Business Card has been collected independently by The Points Guy. The card details on this page have not been reviewed or provided by the card issuer.
You can also transfer points to JetBlue from American Express Membership Rewards, Chase Ultimate Rewards and Citi ThankYou Rewards, although the ratio varies. Chase Ultimate Rewards points transfer to JetBlue at a 1:1 ratio, while Amex points transfer at a less desirable 250:200 ratio. The Citi Prestige® Card allows you to transfer ThankYou points at a 1:1 ratio — but if you have another Citi card like the Citi Strata℠ Card (see rates and fees) or the Citi Double Cash® Card (see rates and fees), the transfer ratio is 1,000:800.
The information for the Citi Prestige has been collected independently by The Points Guy. The card details on this page have not been reviewed or provided by the card issuer.
The following cards all currently offer attractive welcome bonuses with points that you can transfer to your JetBlue account:
American Express Platinum Card®
The Platinum Card® from American Express
American Express® Gold Card
Ink Business Preferred® Credit Card (see rates and fees)
Chase Sapphire Preferred® Card (see rates and fees)
How to redeem JetBlue TrueBlue points
QATAR AIRWAYS
JetBlue uses a dynamic pricing scheme for its own flights, so redemptions are straightforward. You can redeem points for any seat on any JetBlue flight across its entire route network. The more a flight costs in cash, the more it will cost in points.
According to TPG’s valuations, you can expect a fairly consistent 1.35 cents of value per TrueBlue point. Based on our experiences, the redemption value tends to be slightly lower for JetBlue Mint award tickets.
To check award availability, search for flights on JetBlue’s website as you normally would and check the “Use TrueBlue points” option at the top of the search box. Note that you can’t redeem points for Blue Basic fares.
JETBLUE.COM
For any other fare class, you can redeem points for the entire fare or use a combination of points and cash. The latter option is great if you’re short on points but generally doesn’t present the best value. Our tests indicate that these redemptions yield a value of just 0.9 cents per point.
Although JetBlue has several airline partners, you can currently only redeem TrueBlue points on Etihad Airways, Hawaiian Airlines and Qatar Airways. You can book these redemptions on JetBlue's site.
While you’re unlikely to get outsize value from your points, the JetBlue TrueBlue program is still useful for many travelers. TrueBlue points are some of the easiest domestic airline points to earn and redeem, and there aren’t any confusing award charts to consult or capacity controls to worry about.
The program will continue to become more valuable as JetBlue grows its domestic and international network and (hopefully) adds more partner redemptions.
Comments
By commenting, you agree to our Community Guidelines to help create a positive space for conversation. The responses below are not provided or commissioned by the bank advertiser, our partners, or The Points Guy (“TPG”). They have not been reviewed, approved, or otherwise endorsed by any of these parties. All responses are submitted by individual contributors, and neither the bank advertiser, our partners, nor TPG are responsible for ensuring that all posts and/or questions are answered.
