Woman Spent Independence Day Trapped in an Airplane Bathroom
On Independence Day, one unlucky traveler found herself locked inside the tiny bathroom of a Bombardier CRJ-700 during a SkyWest-operated American flight from Chicago (ORD) to Aspen (ASE).
As these things so often are, the crisis was live-tweeted by a fellow passenger, Kent Lassman. “Pilot just announced after an hour on the tarmac that we are headed back to gate,” Lassman tweeted. “The lady from the seat in front of me locked herself in the toilet…”
Lassman described how a “hipster kid from the back row” attempted to break the woman free with a credit card, to no avail. (Turns out, credit cards really are better for earning points and miles than for cavalier rescues.)
Another passenger, according to Lassman’s play-by-play, attempted to save the woman from the crappy situation but was also unsuccessful.
Ultimately, the plane returned to the gate, and ground crew came aboard with a “special tool” to rescue the trapped passenger.
— Kent Lassman (@klassman) July 4, 2018
Layne Watson, a SkyWest spokesperson, told TPG that the bathroom door “became inoperable…prior to departure.”
“The aircraft returned to the gate where mechanics were able to open the door within 10 minutes,” Watson said. “We apologize to our customers for the inconvenience.”
Watson added that “standard tools” were used to open the lav door, and that the passenger was in “good spirits” when she was freed — impressive, considering she was in there for about 30 minutes, according to the time stamps on Lassman’s tweets. (Probably a good thing it wasn’t the abhorred 737 MAX bathroom.)
— Kent Lassman (@klassman) July 4, 2018
“She says the crew told her that if it had happened while airborne, it would have meant an emergency landing,” Lassman said.
In addition to the original delay caused by the bathroom door, the plane was taken out of service. And SkyWest flight 3018, operating as American Eagle, was ultimately canceled because of Colorado’s worsening wildfires, according to Watson.
Watson confirmed that American Airlines has reached out directly to all passengers involved with the AA3018 and is arranging compensation.
H/T View From the Wing.
Welcome to The Points Guy!
Earn 90,000 bonus miles after you spend $3,000 in purchases on your new Card in your first 3 months. Offer ends 8/3/2022.
With Status Boost™, earn 10,000 Medallion Qualification Miles (MQMs) after you spend $25,000 in purchases on your Card in a calendar year, up to two times per year getting you closer to Medallion Status. Earn 3X Miles on Delta purchases and purchases made directly with hotels, 2X Miles at restaurants and at U.S. supermarkets and earn 1X Mile on all other eligible purchases. Terms Apply.
- Limited Time Offer: Earn 90,000 bonus miles after you spend $3,000 in purchases on your new Card in your first 3 months. Offer ends 8/3/2022.
- Earn up to 20,000 Medallion® Qualification Miles (MQMs) with Status Boost® per year. After you spend $25,000 in purchases on your Card in a calendar year, you can earn 10,000 MQMs up to two times per year, getting you closer to Medallion® Status. MQMs are used to determine Medallion® Status and are different than miles you earn toward flights.
- Earn 3X Miles on Delta purchases and purchases made directly with hotels.
- Earn 2X Miles at restaurants worldwide including takeout and delivery in the U.S., and at U.S. supermarkets.
- Earn 1X Miles on all other eligible purchases.
- Receive a Domestic Main Cabin round-trip companion certificate each year upon renewal of your Card. Payment of the government imposed taxes and fees of no more than $80 for roundtrip domestic flights (for itineraries with up to four flight segments) is required. Baggage charges and other restrictions apply. See terms and conditions for details.
- Enjoy your first checked bag free on Delta flights.
- Fee Credit for Global Entry or TSA PreCheck® after you apply through any Authorized Enrollment Provider. If approved for Global Entry, at no additional charge, you will receive access to TSA PreCheck.
- Enjoy an exclusive rate of $39 per person per visit to enter the Delta Sky Club® for you and up to two guests when traveling on a Delta flight.
- No Foreign Transaction Fees.
- $250 Annual Fee.
- Terms Apply.
- See Rates & Fees