Deceased Man’s Family Sues Universal Orlando Over Lack of Proper Signage

Dec 31, 2018

This post contains references to products from one or more of our advertisers. We may receive compensation when you click on links to those products. Terms apply to the offers listed on this page. For an explanation of our Advertising Policy, visit this page.

The family of a man who died at Universal Orlando Resort is suing the park in a lawsuit that alleges Universal Orlando had an obligation to provide warnings in languages other than English about potential dangers attractions pose to riders. The lawsuit also alleges it took too long for park employees to deliver medical assistance to the man.

The 38-year old victim suffered a heart attack while sitting on a park bench after riding Skull Island: Reign of Kong, which like many rides at theme parks, has a warning in English for riders as they enter:

“Warning! This ride is an expedition through the rough terrain of King Kong’s natural habitat. The movement of the truck is dynamic with sudden accelerations, dramatic tilting and jarring actions.”

The sign also warns that people with heart conditions or abnormal blood pressure, back or neck conditions, and expectant mothers shouldn’t go on the ride. Besides the text, each of the situations has an accompanying drawing.

English-only signs are a somewhat common occurrence in theme parks. While Disney World provides maps in many languages to guests, you won’t find much in the way of translated signs throughout the parks. Disney does have a program called Ears of the World, where guests can hear translations of certain park experiences in French, German, Japanese, Portuguese and Spanish using a translation device. It’s unclear whether safety warnings for rides are included on the Ears of the World device.

Skull Island: Reign of Kong is neither the calmest or most intense ride at Universal Orlando Resort.

The Bottom Line

Orlando is an extremely popular destination for those living in the US and abroad. Millions of people who aren’t native English speakers show up in Orlando every year. Incorporating signs with multiple languages would be challenging, but video boards and other emerging technology may make this easier in the future. For now, a family is struggling with the loss of their father/husband and whether a theme park should have done more to prevent that loss.

Delta SkyMiles® Platinum American Express Card

Earn 90,000 bonus miles and 10,000 Medallion® Qualification Miles (MQMs) after you spend $3,000 in purchases on your new card in the first three months of card membership. Offer ends 11/10/2021.

With Status Boost™, earn 10,000 Medallion Qualification Miles (MQMs) after you spend $25,000 in purchases on your Card in a calendar year, up to two times per year getting you closer to Medallion Status. Earn 3X Miles on Delta purchases and purchases made directly with hotels, 2X Miles at restaurants and at U.S. supermarkets and earn 1X Mile on all other eligible purchases. Terms Apply.

Apply Now
More Things to Know
  • Limited Time Offer: Earn 90,000 Bonus Miles and 10,000 Medallion® Qualification Miles (MQMs) after you spend $3,000 in purchases on your new Card in your first 3 months. Offer expires 11/10/2021.
  • Earn up to 20,000 Medallion® Qualification Miles (MQMs) with Status Boost® per year. After you spend $25,000 in purchases on your Card in a calendar year, you can earn 10,000 MQMs two times per year, getting you closer to Medallion® Status. MQMs are used to determine Medallion® Status and are different than miles you earn toward flights.
  • Earn 3X Miles on Delta purchases and purchases made directly with hotels.
  • Earn 2X Miles at restaurants worldwide, including takeout and delivery and at U.S. supermarkets.
  • Earn 1X Miles on all other eligible purchases.
  • Receive a Domestic Main Cabin round-trip companion certificate each year upon renewal of your Card. *Payment of the government imposed taxes and fees of no more than $75 for roundtrip domestic flights (for itineraries with up to four flight segments) is required. Baggage charges and other restrictions apply. See terms and conditions for details.
  • Enjoy your first checked bag free on Delta flights.
  • Fee Credit for Global Entry or TSA Pre✓®.
  • Enjoy an exclusive rate of $39 per person per visit to enter the Delta Sky Club® for you and up to two guests when traveling on a Delta flight.
  • No Foreign Transaction Fees.
  • $250 Annual Fee.
  • Terms Apply.
  • See Rates & Fees
Regular APR
15.74%-24.74% Variable
Annual Fee
$250
Balance Transfer Fee
N/A
Recommended Credit
Excellent/Good
Terms and restrictions apply. See rates & fees.

Editorial Disclaimer: Opinions expressed here are the author’s alone, not those of any bank, credit card issuer, airlines or hotel chain, and have not been reviewed, approved or otherwise endorsed by any of these entities.

Disclaimer: The responses below are not provided or commissioned by the bank advertiser. Responses have not been reviewed, approved or otherwise endorsed by the bank advertiser. It is not the bank advertiser’s responsibility to ensure all posts and/or questions are answered.