United no longer requests window shades to be open for taxi, takeoff and landing
If you've flown United Airlines in the past two years, you may soon notice a subtle change to some public address announcements.
The airline is no longer requesting that passengers raise their window shades for taxi, takeoff and landing, a change that was originally made in March 2020. United was the only major U.S. carrier to make this request of passengers, one that is commonplace at foreign airlines.
Want more airline-specific news? Sign up for TPG's free new biweekly Aviation newsletter!
In a statement, the Chicago-based carrier said it changed its policy for three reasons.
"This change is in response to our flight attendants’ requests for clarity, an effort to align our policy more closely with other carriers, and to prioritize safety," the airline said in a statement.
While it may seem like a small, trivial change, United's flight attendant union and experts view it as a safety issue, because it's important to be able to see outside in the event of an accident and to keep eyes acclimated to brighter light outside.
"When every second counts, open window shades allow Flight Attendants and passengers to immediately see outside, assess conditions, and identify hazards," the Association of Flight Attendants-CWA United Master Executive Council said in a message to its members this week that was first reported by Paddle Your Own Kanoo. "Another point to consider is eyesight adjustment to lighting conditions. For taxi, takeoff, and landing, cabin lighting is to be set to match outside conditions to ensure everyone’s eyesight is adjusted to the exterior conditions."
Even though United no longer makes the request, and it's not a federal regulation, passengers should keep their window shades open and be aware of what's happening outside during critical phases of flight, said Anthony Brickhouse, an associate professor at Embry-Riddle Aeronautical University in Daytona Beach, Florida.
More: The best airline safety videos of all time
"I think it's more of an awareness thing," Brickhouse told TPG in an interview. "If you look at the statistics, traditionally, we, we do have accidents that happen during critical phases of flight — takeoffs and landings — and as someone who teaches survivability, being aware of what's happening, during takeoff and landing I think is really important."
Brickhouse suggested some other steps that airline passengers can take to enhance their safety:
- Wear sturdy footwear (no flip-flops or sandals) and keep shoes on during taxi, takeoff and landing in case you need to evacuate the aircraft
- Avoid wearing synthetic fibers, which are highly flammable
- Pay attention to the safety briefing
- Count the number of rows to the nearest exit
"A major problem is people don't really think about their safety when they fly," Brickhouse said.
Top offers from our partners
How we chose these cards
TPG featured card
Rewards
10X | Earn 10x points on eligible hotels and car rentals booked through the Credit One Bank travel partner site |
5X | Earn 5x points on eligible travel, dining, and gas |
1X | Earn 1x points on all other purchases |
Intro offer
Annual Fee
Recommended Credit
Why We Chose It
The revamped Wander Card from Credit One Bank earns cardmembers up to 10 points per dollar spent on eligible travel purchases. With no foreign transaction fees, the card is also great for international travel. However, points earned from this card can only be used at a fixed value, so it may not be the best option for those striving to get maximum value from their rewards.Pros
- This card has no foreign transaction fees and earns up to 10 points per dollar on travel purchases through the Credit One Bank travel partner site.
Cons
- While cardholders can earn a significant amount of points on travel purchases, there isn't any way to redeem points from the Wander Card for maximum value (beyond 1 cent per point).
- Earn 10,000 bonus points after spending $1,000 on eligible purchases in the first 90 days and redeem for a $100 statement credit, gift cards, or travel
- Earn 10x points on eligible hotels and car rentals booked through the Credit One Bank travel site
- Earn 5x points on eligible travel, dining, and gas
- Earn 1x points on all other purchases
- Redeem your reward points for statement credits, gift cards, merchandise, flights, hotels, and more
- With $0 Fraud Liability, you won’t be responsible for unauthorized charges
- Free Online Credit Score and Credit Report summary, terms apply
- If you are a Covered Borrower under the Military Lending Act, you may get a different offer
- See Rates & Fees
Rewards Rate
10X | Earn 10x points on eligible hotels and car rentals booked through the Credit One Bank travel partner site |
5X | Earn 5x points on eligible travel, dining, and gas |
1X | Earn 1x points on all other purchases |
Intro Offer
Earn 10,000 bonus points after spending $1,000 on eligible purchases in the first 90 days and redeem for a $100 statement credit, gift cards, or travelEarn 10,000 Bonus PointsAnnual Fee
$95Recommended Credit
Credit ranges are a variation of FICO© Score 8, one of many types of credit scores lenders may use when considering your credit card application.Fair/Good
Why We Chose It
The revamped Wander Card from Credit One Bank earns cardmembers up to 10 points per dollar spent on eligible travel purchases. With no foreign transaction fees, the card is also great for international travel. However, points earned from this card can only be used at a fixed value, so it may not be the best option for those striving to get maximum value from their rewards.Pros
- This card has no foreign transaction fees and earns up to 10 points per dollar on travel purchases through the Credit One Bank travel partner site.
Cons
- While cardholders can earn a significant amount of points on travel purchases, there isn't any way to redeem points from the Wander Card for maximum value (beyond 1 cent per point).
- Earn 10,000 bonus points after spending $1,000 on eligible purchases in the first 90 days and redeem for a $100 statement credit, gift cards, or travel
- Earn 10x points on eligible hotels and car rentals booked through the Credit One Bank travel site
- Earn 5x points on eligible travel, dining, and gas
- Earn 1x points on all other purchases
- Redeem your reward points for statement credits, gift cards, merchandise, flights, hotels, and more
- With $0 Fraud Liability, you won’t be responsible for unauthorized charges
- Free Online Credit Score and Credit Report summary, terms apply
- If you are a Covered Borrower under the Military Lending Act, you may get a different offer
- See Rates & Fees