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United Tightens Rules on Emotional Support Animals
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United has announced that effective Jan. 7 there will be new rules on emotional support animals. The new policy seems to be a carbon copy of the one Delta enacted only a couple of months ago.
The new policy will set a flight time limit of eight hours for emotional support animals. United is also limiting support animals to cats and dogs over four months of age.
2018 was the year of the emotional support animal for airlines. United says they saw an increase of 75% just in 2018. United also had one of the most publicized emotional support animal incidents of the year when a woman attempted to board a United flight with a peacock.
With all the new regulations and tightening of policies by airlines, it's important to understand the difference between a Service Animal and Emotional Support Animals. Both types are clearly legally defined by Titles II and III of the Americans with Disabilities Act, otherwise known as the ADA.
The ADA defines a service animal as "any dog that is individually trained to do work or perform tasks for the benefit of an individual with a disability, including a physical, sensory, psychiatric, intellectual, or other mental disability." Examples include guide dogs, SSigDogs — which are specially trained to assist people with Autism — and seizure response dogs.
Title II and III specifically limit the service animal definition to dogs, it does however make allowance for the use of miniature horses that been trained for specific tasks. United's policy for service animals does still allow passengers with service horses to fly. Service animals are normally easy to spot as they generally have vests that show tags stating the they are a "service animal."
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Emotional support animals are defined by the ADA as animals that "provide companionship, relieve loneliness, and sometimes help with depression, anxiety, and certain phobias, but do not have special training to perform tasks that assist people with disabilities." Animals in this classification are often referred to as therapy animals like those you might encounter in hospitals that visit patients. The big difference here is that these animals aren't trained to preform specific tasks for their handlers. It's normally a simple process to get an animal classified as an emotional support animal, where as service animals often have months of specialized training.
The Air Carrier Access Act requires airlines allow both types of animals. However the ACAA does not require airlines to accommodate animals other than dogs and allows each airline to set its own policy around other emotional support animals.
It would seem that even with the airlines cracking down, the trend of people bringing animals into the cabin under the "emotional support" umbrella won't be going away any time soon.
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Why We Chose It
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- Packed with credits foodies will enjoy
- Solid welcome bonus
Cons
- Not as useful for those living outside the U.S.
- Some may have trouble using Uber and other dining credits
- You may be eligible for as high as 100,000 Membership Rewards® Points after you spend $6,000 in eligible purchases on your new Card in your first 6 months of Card Membership. Welcome offers vary and you may not be eligible for an offer. Apply to know if you’re approved and find out your exact welcome offer amount – all with no credit score impact. If you’re approved and choose to accept the Card, your score may be impacted.
- Earn 4X Membership Rewards® points per dollar spent on purchases at restaurants worldwide, on up to $50,000 in purchases per calendar year, then 1X points for the rest of the year.
- Earn 4X Membership Rewards® points per dollar spent at US supermarkets, on up to $25,000 in purchases per calendar year, then 1X points for the rest of the year.
- Earn 3X Membership Rewards® points per dollar spent on flights booked directly with airlines or on AmexTravel.com.
- Earn 2X Membership Rewards® points per dollar spent on prepaid hotels and other eligible purchases booked on AmexTravel.com.
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- $120 Uber Cash on Gold: Add your Gold Card to your Uber account and get $10 in Uber Cash each month to use on orders and rides in the U.S. when you select an American Express Card for your transaction. That’s up to $120 Uber Cash annually. Plus, after using your Uber Cash, use your Card to earn 4X Membership Rewards® points for Uber Eats purchases made with restaurants or U.S. supermarkets. Point caps and terms apply.
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- $120 Dining Credit: Satisfy your cravings, sweet or savory, with the $120 Dining Credit. Earn up to $10 in statement credits monthly when you pay with the American Express® Gold Card at Grubhub, The Cheesecake Factory, Goldbelly, Wine.com, and Five Guys. Enrollment required.
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