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United Details Menu, Service Ahead of Premium Plus Launch

March 28, 2019
4 min read
United 787-10 Dreamliner Polaris Premium Plus Tour
United Details Menu, Service Ahead of Premium Plus Launch
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This Saturday marks the launch of another chapter in United's long-haul service strategy, with the official introduction of Premium Plus.

The carrier's first true premium-economy product offers passengers far more comfort than traditional economy, with a seat that's similar to what you'll find in domestic first class, but with a leg rest, a large seat-back entertainment system and improved amenities, such as a Saks Fifth Avenue pillow and blanket.

United Premium Plus offers extra recline, more legroom, a larger screen and enhanced amenities. Photo by Zach Honig/TPG.

Now, United's providing our first glimpse into the food and beverage improvements as well, in the form of an email to in-flight crew members. The airline also shared a couple of menus with TPG, including a list of all food and beverage options for two long-haul Premium Plus flights.

First, here's the menu for Newark (EWR) to Tokyo (NRT):

And here's the food menu for Newark to Tel Aviv (TLV):

All flights will include these beverage options:

Along with the following alcoholic drinks:

United also provided some instructions to flight attendants, along with tips from crew members who participated in a test flight. Some notable details include:

  • Menus (like the one above) will be placed at each seat
  • Pre-departure water may be served in a blue cup, time permitting
  • Almonds will be served alongside a choice of beverage after takeoff
  • The main meal will include a choice of two entrees, plus a salad, bread, ice cream and a cookie
  • Beer, wine (187ml bottles — about two glasses) and spirits will be available free of charge
  • Entrees and salads may arrive with a lid (it may not be removed, as it is in business class)
  • Meal orders will not be prioritized based on status
  • A customer may choose a standard economy meal instead, if they prefer
  • The pre-arrival meal will include a choice of two entrees as well, plus various side dishes, a biscotti and croissant
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Some flight attendants got a first look at the tray setup as well, reflected in this image a crew member provided to TPG.

Premium Plus service will launch on the routes below this Saturday, March 30. Additional routes will follow over the next couple of months, including a second batch on April 29 and a third on May 22, as we've detailed in this post.

FlightDepartTimeArriveTime
UA 999
Newark (EWR)
6:30pm
Brussels (BRU)
7:45am
UA 960
Newark (EWR)
7:40pm
Frankfurt (FRA)
9:10am
UA 179
Newark (EWR)
3:15pm
Hong Kong (HKG)
7:10pm
UA 48
Newark (EWR)
8:10pm
Mumbai (BOM)
8:50pm
UA 57
Newark (EWR)
6:30pm
Paris (CDG)
7:45am
UA 84
Newark (EWR)
4:55pm
Tel Aviv (TLV)
10:15am
UA 90
Newark (EWR)
10:50pm
Tel Aviv (TLV)
4:20pm
UA 79
Newark (EWR)
11:05am
Tokyo (NRT)
1:55pm
UA 917
San Francisco (SFO)
11:10pm
Auckland (AKL)
8:20am
UA 888
San Francisco (SFO)
10:55am
Beijing (PEK)
2:20pm
UA 58
San Francisco (SFO)
1:50pm
Frankfurt (FRA)
9:55am
UA 926
San Francisco (SFO)
7:15pm
Frankfurt (FRA)
3:15pm
UA 869
San Francisco (SFO)
1:00pm
Hong Kong (HKG)
6:45pm
UA 871
San Francisco (SFO)
2:00pm
Taipei (TPE)
6:45pm
UA 954
San Francisco (SFO)
7:45pm
Tel Aviv (TLV)
7:55pm
UA 837
San Francisco (SFO)
11:30am
Tokyo (NRT)
2:35pm
UA 950
Washington, D.C. (IAD)
5:40pm
Brussels (BRU)
7:15am

Note that some United flights may offer the new Premium Plus seats without the full service. On these flights, customers will be able to select a seat in the premium-economy cabin for the price of Economy Plus — in which case they'll also be available free of charge to elites.

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