How You Can Fly United's Polaris-Equipped 777-200 This Week
Update 4/21: United has adjusted the retrofitted plane's schedule, following the initial 4/20 leg from San Francisco (SFO) to London (LHR). The updated schedule is below. Unfortunately business-class awards are not available at this time, but they are available in first class on some flights. If you book a first-class award and you fly in business class, you can request a refund of the difference in miles. Note that the flights listed below are still subject to change.
Last week, United's first retrofitted 777-200 finally made its way back to the US. It's spent the last week and change undergoing inspections in San Francisco (SFO), but now UA's finally added the updated Polaris-equipped plane to its international schedule. The first flight departs tonight.
To recap, United has begun updating its three-cabin 777-200s, replacing all of the seats and eliminating the first-class cabin entirely. The refreshed planes will offer the same Polaris seats otherwise only available on the new 777-300ERs, seen below. On average, United plans to roll out one Polaris-equipped plane every 10 days through 2020.

Previously, these particular 777s offered a three-class configuration, with eight first-class seats, 40 biz seats in an entirely unpleasant 2-4-2 arrangement, 113 Economy Plus seats and 108 regular coach seats. After the retrofit, they'll have 50 Polaris business seats in a 1-2-1 arrangement and a whopping 242 seats in coach, with a super-dense 3-4-3 configuration. So while business class represents a huge improvement, you'll have less room for your shoulders in coach.

Armed with that info, my recommendation is to select United's older configuration if you're flying economy, but opt for the refreshed plane if you're in biz. The good news is that there are currently a couple of opportunities to redeem miles to fly Polaris this week — below is a tentative initial schedule for N786UA, the first plane to undergo an update.
| Date | United Flight | Departure | Arrival | Awards Available | Upgrades Available |
|---|---|---|---|---|---|
April 20 | 930 | SFO | LHR | 0 | 0 |
April 21 | 925 | LHR | IAD | 0 | 2 |
April 21 | 932 | IAD | FRA | 0 | 0 |
April 22 | 59 | FRA | SFO | 0 | 0 |
April 22 | 930 | SFO | LHR | 0 | 0 |
April 23 | 925 | LHR | IAD | 0 | 0 |
April 23 | 932 | IAD | FRA | 0 | 0 |
April 24 | 59 | FRA | SFO | 0 | 0 |
Note that these flights are subject to change — the aircraft could end up getting reassigned, though as of this writing, United expects to assign it to the schedule above. Currently only the first two flights are displaying the new seat map, though I wouldn't expect it to appear on any others until roughly 24 hours before departure. Be sure to keep a close eye on the arrangement to avoid disappointment.
If you see the below map within 24 hours of departure, you'll almost certainly have the new plane:

Meanwhile, if this is the map you see 24 hours out, chances are you're flying the old three-cabin config:

Again, it's important to note that substitutions are possible, so if you're booking one of the flights above just to fly Polaris, there's a decent chance you could end up very disappointed.
That said, until there are enough updated aircraft to operate regular confirmed routes, United will use this "surprise and delight" method of adding the new config to flights at the very last minute. So substitutions will be possible for weeks if not months to come.
For more on United's Polaris refresh program, see:
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The Capital One Venture X Business Card has all the Capital One Venture X Rewards Credit Card has to offer and more. It offers an incredible welcome bonus and requires an equally impressive spend to qualify. In addition, the card comes with premium travel perks like annual travel credit. (Partner offer)Pros
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- In addition, the card comes with many premium travel perks such as an annual $300 credit for bookings through Capital One Business Travel.
- Business owners are also able to add employee cards for free.
Cons
- The card requires significant spending to earn the welcome offer.
- Another drawback is that the annual travel credit can only be used on bookings made through Capital One Business Travel.
- LIMITED-TIME OFFER: Earn up to 400K bonus miles: 200K miles when you spend $30K in the first 3 months, and an additional 200k miles when you spend $150k in the first 6 months
- Earn unlimited 2X miles on every purchase, everywhere—with no limits or category restrictions
- Earn 10X miles on hotels and rental cars and 5X miles on flights and vacation rentals booked through Capital One Business Travel
- With no preset spending limit, enjoy big purchasing power that adapts so you can spend more and earn more rewards
- Empower your teams to make business purchases while earning rewards on their transactions, with free employee and virtual cards. Plus, automatically sync your transaction data with your accounting software and pay your vendors with ease
- Redeem your miles on flights, hotels and more. Plus, transfer your miles to any of the 15+ travel loyalty programs
- Every year, you'll get 10,000 bonus miles after your account anniversary date. Plus, receive an annual $300 credit for bookings made through Capital One Business Travel
- Receive up to a $120 credit for Global Entry or TSA PreCheck®. Enjoy access to 1,300+ airport lounges worldwide, including Capital One Lounge locations and Priority Pass™ lounges, after enrollment
- Enjoy a $100 experience credit and other premium benefits with every hotel and vacation rental booked from the Premier Collection
- This is a pay-in-full card, so your balance is due in full every month

