Skip to content

United miles and cash upgrades: Cash turns out to be king for a last-minute Polaris business-class upgrade

May 03, 2024
6 min read
United Airlines Boeing 787 Dreamliner
The cards we feature here are from partners who compensate us when you are approved through our site, and this may impact how or where these products appear. We don’t cover all available credit cards, but our analysis, reviews, and opinions are entirely from our editorial team. Terms apply to the offers listed on this page. Please view our advertising policy and product review methodology for more information.

I'm a frequent United Airlines flyer. I pretty much have to be since I live near Newark Liberty International Airport (EWR) — a United hub where most of the gates in the airport belong to the legacy carrier.

As such, I have lots of miles from United's MileagePlus program, and I qualify for Gold status. I'm also the plus-one of a United Million Miler, so I have companion 1K status, too. This companion status is wonderful for free checked bags, complimentary extra-legroom seats and domestic upgrades when space is available. What I don't have, though, are PlusPoints — the best way to get a guaranteed upgrade on an international flight.

Related: The ultimate guide to getting upgraded on United Airlines

Instead, with only miles in hand, United offers a system of more or less "bidding" on an upgrade; both a dollar amount and a mile amount are assigned to an upgrade, and then you're relegated to a waitlist to see if you'll get the paid upgrade. Even though 1K status sometimes moves me up the waitlist, that doesn't always work for me.

For example, I was flying home from Johannesburg in a coach seat last year, and I attempted to upgrade to Polaris for $500 and 30,000 miles. (Even though the upgrade isn't confirmed right away, the cash and miles are automatically deducted — which I usually like to think is a good sign. You get them refunded later if the upgrade doesn't go through.)

My upgrade didn't clear on that flight, even though the flight looked mostly empty when I checked the week before. After a week on safari, I came back to find my seat still in the back of the plane, a situation that has made me wary of United's upgrade waitlist option.

Related: Complete guide to United's revenue, award and upgrade fare classes

United Newark Skyline
ED JONES/AFP/GETTY IMAGES

This was front of mind on a flight home from Paris last month after a Viking river cruise on the Seine. To upgrade to Polaris, I saw an option that would add me to the upgrade waitlist for 20,000 miles and $550; honestly, I wasn't sure if I wanted to cough up that much. I'd have been happy with either the dollar amount or the miles outlay, but doing both for an unconfirmed seat didn't sound great. Plus, United wasn't offering a straight-up miles redemption option. For a seven-hour flight, I thought I could ride it out in the back.

That was before my flight was delayed. On my way to my airport shuttle, I saw my outbound flight was already experiencing a two-hour delay. That meant I'd be spending at least four hours in the airport before my international flight. Suddenly, the thought of an upgraded flight was much more appealing.

Daily Newsletter
Reward your inbox with the TPG Daily newsletter
Join over 700,000 readers for breaking news, in-depth guides and exclusive deals from TPG’s experts
United Polaris seats
ERIC ROSEN/THE POINTS GUY

Cash turns out to be king for a last-minute Polaris upgrade

So, I decided to ask the check-in agent about upgrade options when I checked my bag.

Would it be possible, I ventured, to upgrade to Polaris? First, she looked at her screen and told me the same redemption I had seen online: "20,000 miles and $550."

I asked if there was a miles-only redemption option. She said she didn't see one. Then I asked what turned out to be my most important question: How about a cash-only option?

She looked closer, and if I wasn't mistaken, she smiled. "That would be $595." Trust me when I tell you I asked her to repeat that amount.

So, for just $45 more than the cash-plus-miles price, I could buy my way up to Polaris. There was no waitlist to deal with and no miles that needed to be redeemed.

United Polaris business class seat
ERIC ROSEN/THE POINTS GUY

Know the current valuation of your miles

Because I frequently look at my United miles and valuations, I knew the cash offer was an exceptionally good deal. (I'll note here that it helps to know the valuations of your most frequently used points and miles for last-minute decisions such as this one.)

According to TPG's current points and miles valuations, United miles are worth 1.3 cents each. At this valuation, 20,000 points would be equal to $260. However, my price to skip the miles redemption and simply pay cash was just $49 more.

That's a savings value of $211.

This was definitely the deal I was waiting for. I could hold on to my miles and, for roughly $600, upgrade myself to Polaris (with accompanying lounge access for my extended airport stay).

Ice cream sundae — the cherry on top of my Polaris upgrade. ERIC ROSEN/THE POINTS GUY

Bottom line

There's no guarantee that a better upgrade deal will be available at check-in. However, it's always worth asking. In this case, I was able to upgrade with a cash-only deal; I saved thousands of dollars off what a regularly priced Polaris ticket from Paris to Newark would have cost. (Currently, the lowest available Polaris seat on the same route is $4,834.)

It helps to know what your point valuations are and the maximum you're willing to spend before you ask for a paid upgrade. In this case, it truly paid off. I was able to fly home in comfort for $595 and got to keep my miles for another trip.

Related reading:

Featured image by NICOLAS ECONOMOU/NURPHOTO/GETTY IMAGES
Editorial disclaimer: Opinions expressed here are the author’s alone, not those of any bank, credit card issuer, airline or hotel chain, and have not been reviewed, approved or otherwise endorsed by any of these entities.

TPG featured card

Rewards rate
2X milesEarn 2X miles per $1 on every purchase, everywhere
5X milesEarn 5X miles per dollar on hotels, vacation rentals and rental cars booked through Capital One Business Travel
Intro offer
Open Intro bonus
Limited-time offer: Earn up to 150,000 bonus miles
Annual fee
$95
Regular APR
24.49% (Variable)
Recommended credit
Open Credit score description
740-850Excellent

Pros

  • Simple earning structure
  • Bonus categories
  • Annual credits
  • No foreign transaction fees
  • Flexible redemption options, including transfer partners

Cons

  • Has an annual fee
  • Fewer bonus categories than some competitors
  • Lacks premium perks
  • Limited-time offer: Earn up to 150,000 bonus miles—75,000 miles once you spend $7,500 in the first 3 months, and an additional 75,000 miles once you spend $30,000 in the first 6 months
  • Earn unlimited 2X miles per dollar on every purchase, everywhere, no limits or category restrictions, and miles won't expire for the life of the account
  • Receive up to $220 in credits: Receive an annual $50 travel credit for bookings through Capital One Business Travel, up to an annual $50 statement credit for purchases at qualifying advertising or software merchants, plus up to a $120 credit for Global Entry or TSA PreCheck® every four years. Terms and conditions apply
  • Unlimited 5X miles on hotels, vacation rentals and rental cars booked through Capital One Business Travel
  • Transfer your miles to 15+ travel loyalty programs
  • Redeem your miles instantly for any travel-related purchases, from flights and hotels to ride-sharing services
  • $95 annual fee
  • Free employee cards which also earn unlimited 2X miles from their purchases
  • Top rated mobile app