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United's 'Skip Waitlist' upgrade option now available for elites

Dec. 05, 2019
4 min read
United 787-10 Dreamliner Polaris Premium Plus Tour
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This week, United Airlines flipped the switch on its new PlusPoints upgrade platform, giving elite flyers more options for moving up a cabin or two — frequent flyers can book economy and fly in Polaris business class by booking with a combination of cash and PlusPoints, for example.

One especially intriguing new redemption option is something United is calling Skip Waitlist, which lets flyers redeem additional PlusPoints to confirm an upgrade at booking, when they would have had to take their chances with the waitlist in the past.

How Skip Waitlist works

We now have an idea of exactly how many PlusPoints a Skip Waitlist booking will require, now that it's live on select routes.

Skip Waitlist is only available with long-haul international itineraries — if you use the option to confirm your spot in Premium Plus or Polaris, you'll still be waitlisted for any domestic legs, unless there's upgrade availability for those segments at booking.

Based on the routes available today — between North American gateways and South America, it seems — Skip Waitlist requires 70 PlusPoints for Premium Plus and 140 PlusPoints for business. That's an enormous premium, compared to other redemption options:

  • Economy to domestic first/regional business: 20 PlusPoints
  • Economy to Premium Plus: 20 PlusPoints
  • Premium Plus to Polaris: 30 PlusPoints
  • Economy to Polaris (Y, B, M, E, U, H, Q, V, W): 40 PlusPoints
  • Economy to ANA business (G, E, Y, B): 40 PlusPoints
  • Business to ANA first (J, C, D): 40 PlusPoints
  • Economy to Copa business: 40 PlusPoints
  • Economy to Lufthansa business (G, E, Y, B, M, U, H, Q): 40 PlusPoints
  • Business to Lufthansa first (J, C, D): 40 PlusPoints
  • Economy to Premium Plus (Skip Waitlist): 70 PlusPoints
  • Economy to Polaris (S, T, L, K, G): 80 PlusPoints
  • Economy to Polaris (Skip Waitlist): 140 PlusPoints

There's another big catch — buried in the PlusPoints terms at checkout is an important note: "PlusPoints used for Skip Waitlist upgrades are nonrefundable or reconfirmable on other flights in the event of itinerary changes." Additionally, you can only use this option to upgrade on your own flights — you can bump up other travelers, too, but they need to be on the same itinerary.

Searching for Skip Waitlist

First, you'll need to use a special method to identify eligible flights. After logging into a MileagePlus account with a current PlusPoints balance, head over to the “Advanced search” option. From there, scroll down to the “Fare preferences” section and select “PlusPoints upgrades," then add your origin, destination and dates, and click to search.

If there are eligible flights available, you can identify them easily by selecting the "Available only and Skip Waitlist" option.

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Notably, Skip Waitlist availability doesn't appear to be tied to any specific fare class — the lowest revenue business or premium economy fare classes don't necessarily need to be available. Additionally, you may also see the Skip Waitlist option on previously booked flights — you'll be able to select it when viewing your upgrade options.

Sample flights

Currently, I've only been able to find the Skip Waitlist option on flights between North America and South America, though it'll likely roll out to other regions soon. As you can see below, it isn't available with discounted economy fares — you need to book "W" class or higher.

It's also available for Premium Plus without any fare class restrictions. Be sure to pay attention to all options, though — with the example below, by buying up to W class you can confirm a Polaris upgrade for just 40 Plus Points, compared with 70 points for premium economy. Additionally, since a standard business upgrade is available here, Plus Points used for business class can be redeposited if your itinerary changes, while the Premium Plus Skip Waitlist points will be gone forever.

Bottom line

Skip Waitlist has the potential to be quite useful to elites with significant PlusPoints balances, but it's important to note all of the restrictions:

  • Skip Waitlist is not available within 30 days of departure
  • You must book W class or higher for Polaris
  • Domestic flights are not eligible
  • You can only use Skip Waitlist to upgrade your own flights
  • PlusPoints will not be returned if you change your flights

Assuming those terms work for you — and you have the PlusPoints to spare — it may make sense to book.

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Apply for American Express® Gold Card
at American Express's secure site
Terms & restrictions apply. See rates & fees
Best for dining at restaurants
TPG Editor‘s Rating
4 / 5
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4XEarn 4X Membership Rewards® points per dollar spent on purchases at restaurants worldwide, on up to $50,000 in purchases per calendar year, then 1X points for the rest of the year.
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  • Intro Offer

    As High As 100,000 points. Find Out Your Offer.
  • Annual Fee

    $325
  • Recommended Credit

    Excellent to Good

Why We Chose It

There’s a lot to love about the Amex Gold. It’s a fan favorite thanks to its fantastic bonus-earning rates at restaurants worldwide and at U.S. supermarkets. If you’re hitting the skies soon, you’ll also earn bonus Membership Rewards points on travel. Paired with up to $120 in Uber Cash annually (for U.S. Uber rides or Uber Eats orders, card must be added to Uber app and you can redeem with any Amex card), up to $120 in annual dining statement credits to be used with eligible partners, an up to $84 Dunkin’ credit each year at U.S. Dunkin Donuts and an up to $100 Resy credit annually, there’s no reason that foodies shouldn’t add the Amex Gold to their wallet. These benefits alone are worth more than $400, which offsets the $325 annual fee on the Amex Gold card. Enrollment is required for select benefits. (Partner offer)

Pros

  • 4 points per dollar spent on dining at restaurants worldwide and U.S. supermarkets (on the first $50,000 in purchases per calendar year; then 1 point per dollar spent thereafter and $25,000 in purchases per calendar year; then 1 point per dollar spent thereafter, respectively)
  • 3 points per dollar spent on flights booked directly with the airline or with amextravel.com
  • Packed with credits foodies will enjoy
  • Solid welcome bonus

Cons

  • Not as useful for those living outside the U.S.
  • Some may have trouble using Uber and other dining credits
  • You may be eligible for as high as 100,000 Membership Rewards® Points after you spend $6,000 in eligible purchases on your new Card in your first 6 months of Card Membership. Welcome offers vary and you may not be eligible for an offer. Apply to know if you’re approved and find out your exact welcome offer amount – all with no credit score impact. If you’re approved and choose to accept the Card, your score may be impacted.
  • Earn 4X Membership Rewards® points per dollar spent on purchases at restaurants worldwide, on up to $50,000 in purchases per calendar year, then 1X points for the rest of the year.
  • Earn 4X Membership Rewards® points per dollar spent at US supermarkets, on up to $25,000 in purchases per calendar year, then 1X points for the rest of the year.
  • Earn 3X Membership Rewards® points per dollar spent on flights booked directly with airlines or on AmexTravel.com.
  • Earn 2X Membership Rewards® points per dollar spent on prepaid hotels and other eligible purchases booked on AmexTravel.com.
  • Earn 1X Membership Rewards® point per dollar spent on all other eligible purchases.
  • $120 Uber Cash on Gold: Add your Gold Card to your Uber account and get $10 in Uber Cash each month to use on orders and rides in the U.S. when you select an American Express Card for your transaction. That’s up to $120 Uber Cash annually. Plus, after using your Uber Cash, use your Card to earn 4X Membership Rewards® points for Uber Eats purchases made with restaurants or U.S. supermarkets. Point caps and terms apply.
  • $84 Dunkin' Credit: With the $84 Dunkin' Credit, you can earn up to $7 in monthly statement credits after you enroll and pay with the American Express® Gold Card at U.S. Dunkin' locations. Enrollment is required to receive this benefit.
  • $100 Resy Credit: Get up to $100 in statement credits each calendar year after you pay with the American Express® Gold Card to dine at U.S. Resy restaurants or make other eligible Resy purchases. That's up to $50 in statement credits semi-annually. Enrollment required.
  • $120 Dining Credit: Satisfy your cravings, sweet or savory, with the $120 Dining Credit. Earn up to $10 in statement credits monthly when you pay with the American Express® Gold Card at Grubhub, The Cheesecake Factory, Goldbelly, Wine.com, and Five Guys. Enrollment required.
  • Explore over 1,000 upscale hotels worldwide with The Hotel Collection and receive a $100 credit towards eligible charges* with every booking of two nights or more through AmexTravel.com. *Eligible charges vary by property.
  • No Foreign Transaction Fees.
  • Annual Fee is $325.
  • Terms Apply.