United Airlines loses 'just' $1.6B thanks to steep second-quarter cost cuts
United Airlines was among the first to slash flights and warn of a deep downturn for airlines when the coronavirus pandemic took hold in the U.S. in March.
Those early moves, which were matched within weeks by other carriers, appear to have paid off in cutting the Chicago-based carrier's losses during the three months ending in June. United lost $1.6 billion in the second quarter before special items. That's not an insignificant amount, but it's $4 billion better than competitor Delta Air Lines — the only other U.S. airline to report earnings so far.
The notable difference was United's ability to reduce costs as travelers stayed home en masse to avoid COVID-19. United slashed operating expenses by 69% year-over-year to $3.1 billion. That compares to Delta, which only cut them by 40% to $6.3 billion. Even after taking out Delta's $2.5 billion in one-time expenses related to the retirement of four aircraft types from its fleet, United still slashed $700 million more from its business.
Sign up for the free daily TPG newsletter for more airline news!
"We expect United produced fewer losses and lower cash burn in the second quarter than any of our large network competitors," United CEO Scott Kirby said in a statement. "We believe [our] quick and aggressive action has positioned United to both survive the COVID crisis and capitalize on consumer demand when it sustainably returns."
Still, as a whole, the U.S. airlines are expected to wrack up billions of dollars of losses in the second quarter, which many hope will prove to be the worst of the pandemic for travel. The industry flew only about a third of what it flew in the U.S. during the same three-month period in 2019, according to Cirium schedules. Many of those flights were less than half full.
Reducing expenses — or shrinking the business — to fit travelers' current willingness to buy tickets and fly is the name of the game. United lost an average of $40 million a day in the second quarter and aims to reduce that to $25 million a day in the third quarter.
Related: Delta retires more jets amid shaky outlook, nearly $6B quarterly loss
One bright spot was cargo. United saw cargo revenues jump 36% year-over-year to $402 million during the three months ending in June. Cargo amounted for more than a quarter of the airline's revenue compared to just 2% a year ago.
While United appears to have lost less than its peers, more cuts are coming. The airline has advised investors that it plans to stop adding back flights in August and hold schedules roughly level through the end of the year. In addition, it has notified some 36,000 staff members — nearly half of its U.S. workforce — of possible furloughs beginning in October.
And despite the conservative forecast, United has not unveiled plans for permanent changes to its fleet. The airline has only confirmed plans to put its premium Boeing 757-200s — those with 28 business-class seats — and its Boeing 767-400ERs in long-term storage.
Related: United scales back August schedule on resurgent coronavirus, travel restrictions
In a report Tuesday, Cowen analyst Helane Becker said United's results were better than consensus, but added that the airline must address its "bloated fleet, where aircraft retirements are a necessity."
Any aircraft retirements will come with added one-time expenses for United, or the same as Delta recorded in the second quarter.
United will present additional details on its second quarter performance and forecast for the rest of the year on July 22.
Related: United Airlines may furlough up to 36,000 staff as coronavirus forces drastic cuts
TPG featured card
at American Express's secure site
Terms & restrictions apply. See rates & fees.
| 3X | Earn 3X Miles on Delta purchases. |
| 1X | Earn 1X Miles on all other eligible purchases. |
Pros
- Delta SkyClub access when flying Delta
- Annual companion ticket for travel on Delta (upon renewal)
- Ability to earn MQDs through spending
- Various statement credits for eligible purchases
Cons
- Steep annual fee of $650
- Other Delta cobranded cards offer superior earning categories
- Earn 100,000 Bonus Miles after you spend $6,000 or more in purchases with your new Card within the first 6 months of Card Membership and an additional 25,000 bonus miles after you make an additional $3,000 in purchases on the Card within your first 6 months, starting from the date that your account is opened. Offer Ends 04/01/2026.
- Delta SkyMiles® Reserve American Express Card Members receive 15 Visits per Medallion® Year to the Delta Sky Club® when flying Delta and can unlock an unlimited number of Visits after spending $75,000 in purchases on your Card in a calendar year. Plus, you’ll receive four One-Time Guest Passes each Medallion Year so you can share the experience with family and friends when traveling Delta together.
- Enjoy complimentary access to The Centurion® Lounge in the U.S. and select international locations (as set forth on the Centurion Lounge Website), Sidecar by The Centurion® Lounge in the U.S. (see the Centurion Lounge Website for more information on Sidecar by The Centurion® Lounge availability), and Escape Lounges when flying on a Delta flight booked with the Delta SkyMiles® Reserve American Express Card. § To access Sidecar by The Centurion® Lounge, Card Members must arrive within 90 minutes of their departing flight (including layovers). To access The Centurion® Lounge, Card Members must arrive within 3 hours of their departing flight. Effective July 8, 2026, during a layover, Card Members must arrive within 5 hours of the connecting flight.
- Receive $2,500 Medallion® Qualification Dollars with MQD Headstart each Medallion Qualification Year and earn $1 MQD for each $10 in purchases on your Delta SkyMiles® Reserve American Express Card with MQD Boost to get closer to Status next Medallion Year.
- Enjoy a Companion Certificate on a Delta First, Delta Comfort, or Delta Main round-trip flight to select destinations each year after renewal of your Card. The Companion Certificate requires payment of government-imposed taxes and fees of between $22 and $250 (for itineraries with up to four flight segments). Baggage charges and other restrictions apply. Delta Basic experiences are not eligible for this benefit.
- $240 Resy Credit: When you use your Delta SkyMiles® Reserve American Express Card for eligible purchases with U.S. Resy restaurants, you can earn up to $20 each month in statement credits. Enrollment required.
- $120 Rideshare Credit: Earn up to $10 back in statement credits each month after you use your Delta SkyMiles® Reserve American Express Card to pay for U.S. rideshare purchases with select providers. Enrollment required.
- Delta SkyMiles® Reserve American Express Card Members get 15% off when using miles to book Award Travel on Delta flights through delta.com and the Fly Delta app. Discount not applicable to partner-operated flights or to taxes and fees.
- With your Delta SkyMiles® Reserve American Express Card, receive upgrade priority over others with the same Medallion tier, product and fare experience purchased, and Million Miler milestone when you fly with Delta.
- Earn 3X Miles on Delta purchases and earn 1X Miles on all other eligible purchases.
- No Foreign Transaction Fees. Enjoy international travel without additional fees on purchases made abroad.
- $650 Annual Fee.
- Apply with confidence. Know if you're approved for a Card with no impact to your credit score. If you're approved and you choose to accept this Card, your credit score may be impacted.
- Terms Apply.
- See Rates & Fees


