Skip to content

United Airlines nationwide ground stop lifted after system outage

Sept. 05, 2023
2 min read
Denver International Airport scenes
United Airlines nationwide ground stop lifted after system outage
The cards we feature here are from partners who compensate us when you are approved through our site, and this may impact how or where these products appear. We don’t cover all available credit cards, but our analysis, reviews, and opinions are entirely from our editorial team. Terms apply to the offers listed on this page. Please view our advertising policy and product review methodology for more information.

United Airlines issued a ground stop on Tuesday afternoon, briefly pausing departures and disrupting flights across its network.

The ground stop, which was lifted at 2 p.m. EDT after about 90 minutes, was requested by United following an "equipment outage," according to an advisory issued by the Federal Aviation Administration (FAA).

In a statement, United said that all planes that were airborne when the order was issued would continue to their destinations and cited a "technology issue."

In a follow-up after the stoppage was lifted, the airline said that it had resolved the issue and that it would work with "impacted customers to help them reach their destinations as soon as possible."

It was not immediately clear what technology system was affected, nor when things could be expected to return to normal. Subsequent bulletins posted by the FAA suggested that the issue affected communications between flight crews and United dispatchers.

Transportation Secretary Pete Buttigieg said in a Tweet that his department was monitoring the issue and would "make sure UA meets its obligations to affected passengers."

Daily Newsletter
Reward your inbox with the TPG Daily newsletter
Join over 700,000 readers for breaking news, in-depth guides and exclusive deals from TPG’s experts

As of 2:15 p.m. ET, the airline had delayed 260 of its mainline flights, or 9% of the day's schedule, according to FlightAware.

The outage comes the day after Labor Day, the unofficial end of the summer travel season in the U.S., and months after United suffered an operational meltdown following several severe thunderstorms, leading to thousands of flight cancellations and delays.

This is a developing story. Check back for updates.

Featured image by ROBERT ALEXANDER/GETTY IMAGES
Editorial disclaimer: Opinions expressed here are the author’s alone, not those of any bank, credit card issuer, airline or hotel chain, and have not been reviewed, approved or otherwise endorsed by any of these entities.

TPG featured card

Rewards rate
5X milesEarn 5X miles on hotels, vacation rentals and rental cars booked through Capital One Travel
2X milesEarn unlimited 2X miles on every purchase, every day
Intro offer
Open Intro bonus
Enjoy a $250 travel credit & earn 75K bonus miles
Annual fee
$95
Regular APR
19.49% - 28.49% (Variable)
Recommended credit
Open Credit score description
670-850Excellent, Good

Pros

  • Stellar welcome offer of 75,000 miles after spending $4,000 on purchases in the first three months from account opening. Plus, a $250 Capital One Travel credit to use in your first cardholder year upon account opening.
  • You'll earn 2 miles per dollar on every purchase, which means you won't have to worry about memorizing bonus categories
  • Rewards are versatile and can be redeemed for a statement credit or transferred to Capital One’s transfer partners

Cons

  • Highest bonus-earning categories only on travel booked via Capital One Travel
  • LIMITED-TIME OFFER: Enjoy $250 to use on Capital One Travel in your first cardholder year, plus earn 75,000 bonus miles once you spend $4,000 on purchases within the first 3 months from account opening - that’s equal to $1,000 in travel
  • Earn unlimited 2X miles on every purchase, every day
  • Earn 5X miles on hotels, vacation rentals and rental cars booked through Capital One Travel
  • Miles won't expire for the life of the account and there's no limit to how many you can earn
  • Receive up to a $120 credit for Global Entry or TSA PreCheck®
  • Use your miles to get reimbursed for any travel purchase—or redeem by booking a trip through Capital One Travel
  • Enjoy a $50 experience credit and other premium benefits with every hotel and vacation rental booked from the Lifestyle Collection
  • Transfer your miles to your choice of 15+ travel loyalty programs
  • Top rated mobile app