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Uber ends service at LA area's Ontario Airport

Max Prosperi
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Max Prosperi is a part-time frequent flyer and travel writer and full-time student. Based in St. Louis, Missouri, Max covers a variety of topics with a focus on points, miles, and aviation.
Sept. 15, 2019
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2 min read
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Uber ends service at LA area's Ontario Airport
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Travelers departing from and arriving at Ontario International Airport (ONT) can no longer use the popular ridesharing service Uber. Effective September 13, Uber no longer operates at the Los Angeles area airport.

According to Uber, a new rideshare surcharge prompted the company to end the airport service. The rideshare surcharge rose from $3 to $4 per trip. The Desert Sun reports that fees imposed on ridesharing services were increased on July 1 of this year.

Fees, like the $4 Transportation Network Companies (TNCs) surcharge, are typically passed off to drivers and occasionally, rider fares. Uber claims that the $4 fee imposed on TNCs at Ontario Airport is the highest in the country.

LONDON, UNITED KINGDOM - JUNE 4: Detail of a man holding up an Honor 20 Pro smartphone with the Uber transport app visible on screen, while taxis queue in the background, on June 4, 2019. (Photo by Olly Curtis/Future Publishing via Getty Images)
Travelers flying into or out of LA Area airport Ontario International Airport can no longer use the popular rideshare service, Uber (Photo by Olly Curtis/Future Publishing via Getty Images)

Ontario International Airport Deputy Chief Executive Officer Atif Elkadi told the Desert Sun that the airport never "asked Uber to leave" and that the airport "would love to continue negotiations" with Uber.

In a blog post published on Thursday, the airport noted that there are still a number of alternative rideshare and ground transportation options for passengers. Passengers hoping to use a ridesharing service for travel to or from Ontario International Airport can still access services offered by Lyft. Additionally, passengers can utilize public transportation and other private car services at the airport.