Watch as TPG U.K. reviews all 4 classes on Etihad Airways’ A380
Etihad is one of the best airlines in the world, and famous for its outrageously luxurious Residence offering. It's a three-room suite in the sky, unmatched by any other commercial airline. We have also rated its First Class Apartment, business class and economy class very highly. From the front of the plane to the back, you are likely to be in for a comfy ride.
It was only right that we set these four experiences up against each other. So we brought The Points Guy himself, Brian Kelly, and TPG social media editor Samantha Rosen along for the ride in our latest iteration of a four-class video review. We flew on the A380 from New York (JFK) to Abu Dhabi (AUH) in one you certainly should not miss.
As always, we pay for our own flights, so this four-class review is in no way sponsored by Etihad, however, in this case we bought first-class tickets, which were upgraded to the Residence by Etihad. In total, the following classes are available at the following amounts for one-way travel — and we always try to pay with miles, when possible:
- TPG paid: 207,500 Etihad Guest miles + $230 tax – Upgraded from Apartments to the residence by Etihad
- Average cash price: $27,285
- TPG paid: 188,750 Etihad Guest miles + $230 tax
- Average cash price: $16,726
- TPG paid: 172,500 Etihad Guest miles + $180 tax
- Average cash price: $6,423
- TPG paid: 109,350 Etihad Guest miles + $81 tax
- Average cash price: $597
On this JFK-AUH route, AA would charge 40,000 miles in economy, 70,000 miles in business and 115,000 miles in first class.
In the Residence, Brian experienced the absolute epitome of luxury, privacy and space on a commercial airline. Having a three-room cabin upstairs on an A380 is as outrageous and incredible as it sounds. Brian thought the bed was as comfortable as one might expect in a luxury hotel, and food to be that from a top-quality restaurant. On the ground, the secret doors into the huge residence lounge at JFK was another outrageous perk.
On the downside, however cool the private Residence lounge was, you can't avoid being spat out into the busy JFK terminal, and whilst the crew escorted Brian from the lounge to the aircraft and allowed him to board either first or last, you still have to march though the airport with the masses.


In the First Class Apartment, I adored the whole experience. The service was exceptional — warm, attentive and fun without being overly stuffy. Having a shower on board is the most incredible experience, and then slipping into cozy pyjamas and slippers and hopping into the bed the crew made up whilst I was in the shower was an unforgettable experience.
One gripe was the flight time, which did not owe itself to fully enjoy and experience the product. There was only a short daytime window as we raced eastbound. The food was also OK, but definitely didn't blow me away. The strange flight times didn't lend themselves to eating meals at normal times but this was no fault of Etihad.


In business class, Sam Rosen experienced a very chic cabin without being over the top. The inflight bar was an added plus for a business-class ticket. Sam loved the dine-on-demand service, and thought it really elevated the dining experience, since you're not tied to eating at a certain time if you're not hungry or choose to sleep. She found the service to be flawless, both warm and inviting without being fake and pushy.
On the downside, the food itself was not the best, especially compared to other business class options, the IFE system was pretty limited and there was no turndown service or pyjamas.


In economy class, Jean Arnas experienced a fancy cabin, which he said felt like an expensive product even at economy level. The big A380 gave a luxurious space, fresh cabin feel, with a clean and reclining seat. Jean enjoyed the excellent drinks, which were all complimentary. He especially like the Bloody Mary, which was very nicely done, with proper tabasco and big ice cubes. A big blanket, fairly nice pillow, clean and big toilet and nice headphones came together to provide solid amenities for an economy ticket.
Not tickling Jean's fancy was the food, which was not good. There were three options and a menu, but the mains were bad. He had two chicken options: one with curry with rice, and another with potato. Both were average and not special.


Overall, everyone's thoughts were very positive, and Etihad provided a far better-than-average product and service in each of its four classes.
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Rewards Rate
| 2X miles | 2 miles per dollar on every purchase |
| 5X miles | 5 miles per dollar on flights and vacation rentals booked through Capital One Business Travel |
| 10X miles | 10 miles per dollar on hotels and rental cars booked through Capital One Business Travel |
Intro Offer
Earn 200K miles when you spend $30K in the first 3 months, and an additional 200K miles when you spend $150K in the first 6 monthsLIMITED-TIME OFFER: Earn up to 400K bonus milesAnnual Fee
$395Recommended Credit
Credit ranges are a variation of FICO® Score 8, one of many types of credit scores lenders may use when considering your credit card application.740-850Excellent
Why We Chose It
The Capital One Venture X Business Card has all the Capital One Venture X Rewards Credit Card has to offer and more. It offers an incredible welcome bonus and requires an equally impressive spend to qualify. In addition, the card comes with premium travel perks like annual travel credit. (Partner offer)Pros
- The Capital One Venture X business card has a very lucrative welcome offer.
- In addition, the card comes with many premium travel perks such as an annual $300 credit for bookings through Capital One Business Travel.
- Business owners are also able to add employee cards for free.
Cons
- The card requires significant spending to earn the welcome offer.
- Another drawback is that the annual travel credit can only be used on bookings made through Capital One Business Travel.
- LIMITED-TIME OFFER: Earn up to 400K bonus miles: 200K miles when you spend $30K in the first 3 months, and an additional 200k miles when you spend $150k in the first 6 months
- Earn unlimited 2X miles on every purchase, everywhere—with no limits or category restrictions
- Earn 10X miles on hotels and rental cars and 5X miles on flights and vacation rentals booked through Capital One Business Travel
- With no preset spending limit, enjoy big purchasing power that adapts so you can spend more and earn more rewards
- Empower your teams to make business purchases while earning rewards on their transactions, with free employee and virtual cards. Plus, automatically sync your transaction data with your accounting software and pay your vendors with ease
- Redeem your miles on flights, hotels and more. Plus, transfer your miles to any of the 15+ travel loyalty programs
- Every year, you'll get 10,000 bonus miles after your account anniversary date. Plus, receive an annual $300 credit for bookings made through Capital One Business Travel
- Receive up to a $120 credit for Global Entry or TSA PreCheck®. Enjoy access to 1,300+ airport lounges worldwide, including Capital One Lounge locations and Priority Pass™ lounges, after enrollment
- Enjoy a $100 experience credit and other premium benefits with every hotel and vacation rental booked from the Premier Collection
- This is a pay-in-full card, so your balance is due in full every month
