Skip to content

7 tips to help keep an airline from losing your luggage

July 06, 2023
5 min read
Baggage delivered later jams up at Hamburg Airport
The cards we feature here are from partners who compensate us when you are approved through our site, and this may impact how or where these products appear. We don’t cover all available credit cards, but our analysis, reviews, and opinions are entirely from our editorial team. Terms apply to the offers listed on this page. Please view our advertising policy and product review methodology for more information.

Editor's Note

This post was updated with new information

I firmly believe in bringing a carry-on and carry-on only. However, even I understand that some travelers, perhaps some of you reading this, feel that traveling with just a carry on isn't possible.

This may be the case if you're taking a long vacation, carrying gear for specialty trips or heading to events with dressy clothes that you'd prefer not to end up looking like a crushed bag of chips.

Instead of figuring out what to do once the airline loses your luggage, we've compiled tips travelers can take to reduce the chance their checked luggage will go astray in the first place.

An important note, though: Never check anything you can't live without, such as car keys, glasses or medicine. Also, leave your most precious items at home to avoid possible heartbreak.

Here are our seven tips to help keep an airline from losing your luggage.

suitcases all over airport
JONAS WALZBERG/PICTURE ALLIANCE/GETTY IMAGES

Prep your bag in advance

Before you head to the airport, take a few minutes to remove all existing labels and tags from your previous trips, like destination bag tags and any barcode stickers that get put on your suitcase. Old tags can potentially create confusion about where your bag is headed on your current trip.

Also, identify your luggage with your name and contact information. Add a baggage tag on the outside of your suitcase with that information (and one inside in case the outside tag falls off or gets lost).

If you want to take it a step further, consider putting your business card and/or boarding pass inside your suitcase for extra validation. Additionally, you may want to photograph the contents and outside of the checked suitcase for future identification purposes.

Get to the airport early

If you want your bag to arrive when you do, don't be the person checking your bag as the doors to your flight close. Although most airlines allow you to check a bag up to 30 minutes before departure, don't rely on this. Airlines will always push back early if possible, and if your bag is late, the plane is not going to wait for it.

Daily Newsletter
Reward your inbox with the TPG Daily newsletter
Join over 700,000 readers for breaking news, in-depth guides and exclusive deals from TPG’s experts

But don't check your bag too early

To clarify, we're not talking about checking a bag during the three-hours-before-departure time period that the airlines currently recommend (a benchmark that you should follow for international flights).

This is more of an issue when you show up four to six hours before departure to check in, per TPG senior writer Katie Genter. Katie said that's when luggage might go into a holding area instead of being sorted into the area for your flight, adding an unintended in-airport layover for your baggage that could lead to issues.

Keep an eye on the printer

Young Couple At Airport Baggage Drop Off
HINTERHAUS PRODUCTIONS/GETTY IMAGES

When it comes time to check your bag, keep an eye on the printed tags to ensure all the information is correct, including the right airport and code, your correct name, your correct frequent flyer number and a clear barcode.

If you qualify for elite and priority tags, make sure they're also added to your bags.

Watch your bag go on its way

After you've confirmed that the agent correctly tagged your bag, don't walk away quite yet. Stay and watch to ensure your luggage is put on the conveyor belt or added to the checked bag cart. This is also important when using curbside checking.

Add an electronic tag and follow on the app

This is a great time to utilize technology, such as Apple AirTags, which help travelers track their suitcases via Bluetooth.

There are several other luggage trackers on the market, too, including LugLoc and Trakdot. They all have some minor operating differences. However, all allow you to keep track of your luggage via Bluetooth or GSM tracking technology on your phone.

I also recommend downloading your carrier's app since most large airlines now offer digital luggage receipts and bag tracking within their apps.

Keep your receipts

Finally, hold on to those baggage receipts the agent hands you. If something goes awry, you'll need them as proof. It will also help you get compensation from the airline for any issues.

Related reading:

Additional reporting by Caroline Tanner.

Featured image by JONAS WALZBERG/PICTURE ALLIANCE/GETTY IMAGES
Editorial disclaimer: Opinions expressed here are the author’s alone, not those of any bank, credit card issuer, airline or hotel chain, and have not been reviewed, approved or otherwise endorsed by any of these entities.

TPG featured card

Rewards rate
4XEarn 4X Membership Rewards® points per dollar spent on purchases at restaurants worldwide, on up to $50,000 in purchases per calendar year, then 1X points for the rest of the year.
4XEarn 4X Membership Rewards® points per dollar spent at US supermarkets, on up to $25,000 in purchases per calendar year, then 1X points for the rest of the year.
5XNew! Earn 5X Membership Rewards® points on prepaid hotel stays booked through AmexTravel.com or the Amex Travel App.
3XEarn 3X Membership Rewards® points on flights booked through AmexTravel.com, the Amex Travel App, or purchased directly from airlines.
2XEarn 2X Membership Rewards® points on prepaid car rentals booked through AmexTravel.com or the Amex Travel App and cruises booked and paid through AmexTravel.com.
1XEarn 1X Membership Rewards® point per dollar spent on all other eligible purchases.
Intro offer
Open Intro bonus
As High As 100,000 points. Find Out Your Offer.
Annual fee
$325
Regular APR
See Pay Over Time APR
Recommended credit
Open Credit score description
Excellent to Good

Pros

  • Valuable dining and food-related credits
  • Flexible rewards with airline and hotel transfer partners
  • Multiple travel and purchase protections
  • No foreign transaction fees
  • Access to Amex Offers for additional savings (enrollment required)

Cons

  • Not as useful for those living outside the U.S.
  • Some may have trouble using Uber and other dining credits
  • You may be eligible for as high as 100,000 Membership Rewards® Points after you spend $8,000 in eligible purchases on your new Card in your first 6 months of Card Membership. Welcome offers vary and you may not be eligible for an offer. Apply to know if you’re approved and find out your exact welcome offer amount – all with no credit score impact. If you’re approved and choose to accept the Card, your score may be impacted.
  • Earn 4X Membership Rewards® points per dollar spent on purchases at restaurants worldwide, on up to $50,000 in purchases per calendar year, then 1X points for the rest of the year.
  • Earn 4X Membership Rewards® points per dollar spent at US supermarkets, on up to $25,000 in purchases per calendar year, then 1X points for the rest of the year.
  • New! Earn 5X Membership Rewards® points on prepaid hotel stays booked through AmexTravel.com or the Amex Travel App.
  • Earn 3X Membership Rewards® points on flights booked through AmexTravel.com, the Amex Travel App, or purchased directly from airlines.
  • Earn 2X Membership Rewards® points on prepaid car rentals booked through AmexTravel.com or the Amex Travel App and cruises booked and paid through AmexTravel.com.
  • Earn 1X Membership Rewards® point per dollar spent on all other eligible purchases.
  • Pay It® lets you tap in the American Express® App to quickly pay for small purchase amounts throughout the month and still earn rewards the way you usually do. Plan It® gives you the option to split up big purchases into equal monthly payments with a fixed fee. You’ll know upfront exactly how much you’ll pay.
  • Updated! $120 Dining Credit: Earn up to a total of $10 in statement credits monthly when you pay with the Gold Card at Grubhub (including Seamless), Buffalo Wild Wings, Five Guys, The Cheesecake Factory, and Wonder. This can be an annual savings of up to $120. Enrollment required.
  • $100 Resy Credit: Get up to $100 in statement credits each calendar year at over 10,000 qualifying U.S. Resy restaurants after you pay for eligible purchases with the American Express® Gold Card. That’s up to $50 in statement credits semi-annually. Enrollment required.
  • $84 Dunkin' Credit: Earn up to $7 in monthly statement credits after you pay with the American Express® Gold Card at U.S. Dunkin’ locations. Enrollment required.
  • $120 Uber Cash on Gold: Enjoy up to $120 in Uber Cash annually with your Gold Card. Just add your Card to your Uber account and you'll get $10 in Uber Cash each month to use on orders and rides in the U.S. when you select an Amex Card for your transaction.
  • New! As an American Express® Gold Card Member, you can enjoy complimentary Hertz Five Star® Status. Enjoy benefits like skipping the counter at select locations, adding an additional driver at no additional cost*, and vehicle upgrades**. Benefit enrollment and Hertz Gold+ registration are required. *Additional drivers must meet standard rental qualifications and must be a spouse or domestic partner to qualify as complimentary. Other additional drivers subject to fees. **Benefits are subject to availability and vary by location. Additional Hertz program Terms and Conditions including age restrictions apply.
  • Take advantage of a $100 credit towards eligible charges* at over 1,300 upscale hotels worldwide when you book The Hotel Collection through AmexTravel.com or the Amex Travel App **. *Eligible charges vary by property. **The Hotel Collection requires a two-night minimum stay.
  • Book your travel through the Amex Travel App with added peace of mind – backed by American Express® service and support. Only for American Express® Card Members.
  • Whenever you need us, we're here. Our Member Services team will ensure you are taken care of. From lost Card replacement to statement questions, we are available to help 24/7.
  • No Foreign Transaction Fees.
  • Annual Fee is $325.
  • Terms Apply.