Family of Teen With Down Syndrome Kicked off Alaska Flight After He Vomited
A woman says that Alaska Airlines kicked her family off a flight to Seattle (SEA) on Monday after her teenage brother with Down syndrome vomited a small amount.
Meaghan Hess, a third-year law student and staffer for the 9th US Circuit Court of Appeals, was not traveling with her family from St. Louis (STL) to Seattle (SEA) on Alaska Flight 779 on Monday. However, in a written statement Hess says that her brother had just boarded the flight when flight attendants asked him and his parents to deplane.
"After boarding the flight, Patrick threw up a little and the airline workers kicked my family off the flight," Hess said in the statement.
Alaska then rebooked the family on a flight the following morning, although it did not offer to pay for accommodations overnight. Hess said that an Alaska representative told her father that the family should have been charged for the reaccommodation on the flight the following day, but the airline was instead extending the comped flight as a courtesy.
Hess said that the airline left them "stranded at the airport for nearly eleven hours knowing that my family had nowhere to go for the night. Instead, all they did was hand my parents a black garbage bag, saying that my brother could just throw up in that."
On the flight the following day, the three travelers were upgraded first class, where flight attendants reportedly gave the teenager "a black trash bag" for their trip home to Washington.
Hess told NBC News that in a direct message on Twitter, a representative from Alaska said: "I'm truly sorry for your family's experience. Safety of all passengers is our number one priority. I am glad to see that we re-booked them at no fee in the morning. I apologize that we cannot provide hotels in these situations."
A spokeswoman from Alaska later said that the teenager posed a potential health threat. "The family was not able to depart on their original flight because the family's child was visibly ill," she said. "Out of an abundance of caution the agent determined that the child was not fit to fly. In the case of a medical-related situation, it is safer for guests to be treated on the ground, as our crew are not trained medical professionals."
The airline also said that it's looking into how the incident was handled and has reached out to the family to better understand what happened.
Hess said she's not satisfied with Alaska's response, calling the treatment "disability discrimination."
"I can't help but think if a non-disabled child that threw up, would the airline have kicked that family off the flight," she said.
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There’s a lot to love about the Amex Gold. It’s a fan favorite thanks to its fantastic bonus-earning rates at restaurants worldwide and at U.S. supermarkets. If you’re hitting the skies soon, you’ll also earn bonus Membership Rewards points on travel. Paired with up to $120 in Uber Cash annually (for U.S. Uber rides or Uber Eats orders, card must be added to Uber app and you can redeem with any Amex card), up to $120 in annual dining statement credits to be used with eligible partners, an up to $84 Dunkin’ credit each year at U.S. Dunkin Donuts and an up to $100 Resy credit annually, there’s no reason that foodies shouldn’t add the Amex Gold to their wallet. These benefits alone are worth more than $400, which offsets the $325 annual fee on the Amex Gold card. Enrollment is required for select benefits. (Partner offer)Pros
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- 3 points per dollar spent on flights booked directly with the airline or with amextravel.com
- Packed with credits foodies will enjoy
- Solid welcome bonus
Cons
- Not as useful for those living outside the U.S.
- Some may have trouble using Uber and other dining credits
- You may be eligible for as high as 100,000 Membership Rewards® Points after you spend $6,000 in eligible purchases on your new Card in your first 6 months of Card Membership. Welcome offers vary and you may not be eligible for an offer. Apply to know if you’re approved and find out your exact welcome offer amount – all with no credit score impact. If you’re approved and choose to accept the Card, your score may be impacted.
- Earn 4X Membership Rewards® points per dollar spent on purchases at restaurants worldwide, on up to $50,000 in purchases per calendar year, then 1X points for the rest of the year.
- Earn 4X Membership Rewards® points per dollar spent at US supermarkets, on up to $25,000 in purchases per calendar year, then 1X points for the rest of the year.
- Earn 3X Membership Rewards® points per dollar spent on flights booked directly with airlines or on AmexTravel.com.
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- $100 Resy Credit: Get up to $100 in statement credits each calendar year after you pay with the American Express® Gold Card to dine at U.S. Resy restaurants or make other eligible Resy purchases. That's up to $50 in statement credits semi-annually. Enrollment required.
- $120 Dining Credit: Satisfy your cravings, sweet or savory, with the $120 Dining Credit. Earn up to $10 in statement credits monthly when you pay with the American Express® Gold Card at Grubhub, The Cheesecake Factory, Goldbelly, Wine.com, and Five Guys. Enrollment required.
- Explore over 1,000 upscale hotels worldwide with The Hotel Collection and receive a $100 credit towards eligible charges* with every booking of two nights or more through AmexTravel.com. *Eligible charges vary by property.
- No Foreign Transaction Fees.
- Annual Fee is $325.
- Terms Apply.

