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Indian Hotel Refuses to Let Solo Female Traveler Check In

June 28, 2017
3 min read
Nupur-Saraswat-featured
Indian Hotel Refuses to Let Solo Female Traveler Check In
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Spoken word artist Nupur Saraswat got an unwelcome surprise last week when she traveled from Singapore to Hyderabad, India, for a performance but wasn't allowed to check into her already-booked room at the Hotel Deccan Erragadda. Why? Because the hotel's policy prohibits "single ladies" from staying there. Nonplussed, Saraswat quickly posted a status update to her Facebook page, which has since gone viral and been shared more than 1,700 times.

While Saraswat admitted that it was her "first experience with this form of discrimination," she also didn't place the blame for her travel nightmare solely on the hotel's shoulders. She'd booked her room through Goibibo, a third-party booking site, which may not have been aware of this restriction even though the actual hotel did note the policy on its own website — it also refuses to rent rooms to locals and unmarried couples, by the way, so it's not just a solo female traveler thing.

Fortunately for Saraswat, Goibibo was quick to respond to the situation, rebooking — and comping — her accommodations for the duration of her stay. The company also posted about the incident on its blog, saying they "take such issues very seriously backed with action" and that they had "de-listed the Hotel Deccan Erragadda from our platform pending the investigation."

For their part, the hotel claims it doesn't have a problem with solo female travelers, but told Goibibo in a statement that "this is not the right place (area)" for a single woman to stay, "per local police interaction." You can read the full statement from the hotel manager, below.

Per Goibibo: The "policies, content and pricing of the hotels are generated by the hotels themselves. The policies are upfront... As a platform, we have faced this issue for the first time, hence we are doing thorough investigation into the background behind this policy. We do not support such policies unless backed with a rationale. We will leave no stone unturned to have a scaled solution."

Still, Saraswat — who has been attacked on social media since her story broke — has kept a level head about the situation and been clear that having the hotel delisted was not her intention; she really just wants third-party booking sites to be aware that female solo travelers are on the rise, and that adding a filter to help this growing group of travelers would be a step in the right direction. For the record, this is not the only case of gender discrimination we've heard of in the travel world: most of Japan's capsule hotels are men-only establishments; it's nearly impossible for a female solo traveler to even get a visa to travel to Saudi Arabia; and there are even landmarks — like Greece's Mount Athos and Japan's Mount Omine — with gender bans in effect.

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In addition to proving the power of social media, Saraswat's story also serves as a good reminder of why, even if you intend to book through a third-party site, it's always smart to visit the hotel's website directly and read the fine print of their policies in their own words, so that there are no ugly surprises upon arrival.

H/T: The New York Post

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4XEarn 4X Membership Rewards® points per dollar spent on purchases at restaurants worldwide, on up to $50,000 in purchases per calendar year, then 1X points for the rest of the year.
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  • Intro Offer

    As High As 100,000 points. Find Out Your Offer.
  • Annual Fee

    $325
  • Recommended Credit

    Excellent to Good

Why We Chose It

There’s a lot to love about the Amex Gold. It’s a fan favorite thanks to its fantastic bonus-earning rates at restaurants worldwide and at U.S. supermarkets. If you’re hitting the skies soon, you’ll also earn bonus Membership Rewards points on travel. Paired with up to $120 in Uber Cash annually (for U.S. Uber rides or Uber Eats orders, card must be added to Uber app and you can redeem with any Amex card), up to $120 in annual dining statement credits to be used with eligible partners, an up to $84 Dunkin’ credit each year at U.S. Dunkin Donuts and an up to $100 Resy credit annually, there’s no reason that foodies shouldn’t add the Amex Gold to their wallet. These benefits alone are worth more than $400, which offsets the $325 annual fee on the Amex Gold card. Enrollment is required for select benefits. (Partner offer)

Pros

  • 4 points per dollar spent on dining at restaurants worldwide and U.S. supermarkets (on the first $50,000 in purchases per calendar year; then 1 point per dollar spent thereafter and $25,000 in purchases per calendar year; then 1 point per dollar spent thereafter, respectively)
  • 3 points per dollar spent on flights booked directly with the airline or with amextravel.com
  • Packed with credits foodies will enjoy
  • Solid welcome bonus

Cons

  • Not as useful for those living outside the U.S.
  • Some may have trouble using Uber and other dining credits
  • You may be eligible for as high as 100,000 Membership Rewards® Points after you spend $6,000 in eligible purchases on your new Card in your first 6 months of Card Membership. Welcome offers vary and you may not be eligible for an offer. Apply to know if you’re approved and find out your exact welcome offer amount – all with no credit score impact. If you’re approved and choose to accept the Card, your score may be impacted.
  • Earn 4X Membership Rewards® points per dollar spent on purchases at restaurants worldwide, on up to $50,000 in purchases per calendar year, then 1X points for the rest of the year.
  • Earn 4X Membership Rewards® points per dollar spent at US supermarkets, on up to $25,000 in purchases per calendar year, then 1X points for the rest of the year.
  • Earn 3X Membership Rewards® points per dollar spent on flights booked directly with airlines or on AmexTravel.com.
  • Earn 2X Membership Rewards® points per dollar spent on prepaid hotels and other eligible purchases booked on AmexTravel.com.
  • Earn 1X Membership Rewards® point per dollar spent on all other eligible purchases.
  • $120 Uber Cash on Gold: Add your Gold Card to your Uber account and get $10 in Uber Cash each month to use on orders and rides in the U.S. when you select an American Express Card for your transaction. That’s up to $120 Uber Cash annually. Plus, after using your Uber Cash, use your Card to earn 4X Membership Rewards® points for Uber Eats purchases made with restaurants or U.S. supermarkets. Point caps and terms apply.
  • $84 Dunkin' Credit: With the $84 Dunkin' Credit, you can earn up to $7 in monthly statement credits after you enroll and pay with the American Express® Gold Card at U.S. Dunkin' locations. Enrollment is required to receive this benefit.
  • $100 Resy Credit: Get up to $100 in statement credits each calendar year after you pay with the American Express® Gold Card to dine at U.S. Resy restaurants or make other eligible Resy purchases. That's up to $50 in statement credits semi-annually. Enrollment required.
  • $120 Dining Credit: Satisfy your cravings, sweet or savory, with the $120 Dining Credit. Earn up to $10 in statement credits monthly when you pay with the American Express® Gold Card at Grubhub, The Cheesecake Factory, Goldbelly, Wine.com, and Five Guys. Enrollment required.
  • Explore over 1,000 upscale hotels worldwide with The Hotel Collection and receive a $100 credit towards eligible charges* with every booking of two nights or more through AmexTravel.com. *Eligible charges vary by property.
  • No Foreign Transaction Fees.
  • Annual Fee is $325.
  • Terms Apply.