United CEO Scott Kirby: We've grounded nearly 100 regional jets due to pilot shortage
United Express carriers are facing a pilot shortage so acute that nearly 100 regional jets have had to be parked, United CEO Scott Kirby said at Senate hearing on Wednesday.
“There has been a looming pilot shortage for the last decade in the United States, and going through COVID it became an actual pilot shortage," Kirby said in response to a question from Sen. John Thune (R-S.D.). "So all of us, particularly our regional partners, simply don’t have enough airplanes to fly. We have almost 100 airplanes effectively grounded right now — regional aircraft — because there’s not enough pilots to fly them, which means we can’t at the moment fly to all the small communities that we would like to. It’s really about not having enough pilots."
Wednesday's comments were the first time Kirby has publicly mentioned that United's regional partners have had to park that many aircraft. At a Skift Forum last month, Kirby warned of staffing-related impacts to 50-seat regional aircraft operations.
“We don’t have enough pilots to fly all the airplanes,” he said. “So the 50-seaters are at the bottom of that pile, and markets that rely on 50-seaters are the ones that are going to lose service.”

United decided to end regional service to 11 total cities earlier this fall. Twin Falls, Idaho (TWF), has already lost its service, with the other cuts taking effect in the coming weeks.
United Express carriers operate three types of 50-seat aircraft: the Canadair Regional Jet 200 and 550, and the Embraer 145.
More: United Airlines is dropping 8 more US cities from its route map
Responding to a question from Sen. Jerry Moran (R-Kan.), Kirby proposed redirecting Essential Air Service funding to pilot training as a longer-term strategy to help shore up the supply of pilots. Flight training is expensive, often costing prospective pilots upwards of $100,000 before they're ready for the airlines.
“As much as we like getting EAS money when we fly to markets, I’d much rather take those funds and put them into the infrastructure to create training for pilots, and to build a robust pipeline that makes it easy for people with an aptitude and a desire to be a commercial airline pilot to get the training, to get the skills that they need," he said.
EAS is a federal government-provided subsidy to airlines designed to maintain air service to certain small communities where unsubsidized service would be economically unsustainable. In fiscal year 2019, the budget for EAS was $325 million, according to the U.S. Department of Transportation, which administers the program.
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- Earn 3X Membership Rewards® points per dollar spent on flights booked directly with airlines or on AmexTravel.com.
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| 4X | Earn 4X Membership Rewards® points per dollar spent on purchases at restaurants worldwide, on up to $50,000 in purchases per calendar year, then 1X points for the rest of the year. |
| 4X | Earn 4X Membership Rewards® points per dollar spent at US supermarkets, on up to $25,000 in purchases per calendar year, then 1X points for the rest of the year. |
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You may be eligible for as high as 100,000 Membership Rewards® Points after spending $6,000 in eligible purchases on your new Card in your first 6 months of Membership. Welcome offers vary and you may not be eligible for an offer.As High As 100,000 points. Find Out Your Offer.Annual Fee
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Why We Chose It
There’s a lot to love about the Amex Gold. It’s a fan favorite thanks to its fantastic bonus-earning rates at restaurants worldwide and at U.S. supermarkets. If you’re hitting the skies soon, you’ll also earn bonus Membership Rewards points on travel. Paired with up to $120 in Uber Cash annually (for U.S. Uber rides or Uber Eats orders, card must be added to Uber app and you can redeem with any Amex card), up to $120 in annual dining statement credits to be used with eligible partners, an up to $84 Dunkin’ credit each year at U.S. Dunkin Donuts and an up to $100 Resy credit annually, there’s no reason that foodies shouldn’t add the Amex Gold to their wallet. These benefits alone are worth more than $400, which offsets the $325 annual fee on the Amex Gold card. Enrollment is required for select benefits. (Partner offer)Pros
- 4 points per dollar spent on dining at restaurants worldwide and U.S. supermarkets (on the first $50,000 in purchases per calendar year; then 1 point per dollar spent thereafter and $25,000 in purchases per calendar year; then 1 point per dollar spent thereafter, respectively)
- 3 points per dollar spent on flights booked directly with the airline or with amextravel.com
- Packed with credits foodies will enjoy
- Solid welcome bonus
Cons
- Not as useful for those living outside the U.S.
- Some may have trouble using Uber and other dining credits
- You may be eligible for as high as 100,000 Membership Rewards® Points after you spend $6,000 in eligible purchases on your new Card in your first 6 months of Card Membership. Welcome offers vary and you may not be eligible for an offer. Apply to know if you’re approved and find out your exact welcome offer amount – all with no credit score impact. If you’re approved and choose to accept the Card, your score may be impacted.
- Earn 4X Membership Rewards® points per dollar spent on purchases at restaurants worldwide, on up to $50,000 in purchases per calendar year, then 1X points for the rest of the year.
- Earn 4X Membership Rewards® points per dollar spent at US supermarkets, on up to $25,000 in purchases per calendar year, then 1X points for the rest of the year.
- Earn 3X Membership Rewards® points per dollar spent on flights booked directly with airlines or on AmexTravel.com.
- Earn 2X Membership Rewards® points per dollar spent on prepaid hotels and other eligible purchases booked on AmexTravel.com.
- Earn 1X Membership Rewards® point per dollar spent on all other eligible purchases.
- $120 Uber Cash on Gold: Add your Gold Card to your Uber account and get $10 in Uber Cash each month to use on orders and rides in the U.S. when you select an American Express Card for your transaction. That’s up to $120 Uber Cash annually. Plus, after using your Uber Cash, use your Card to earn 4X Membership Rewards® points for Uber Eats purchases made with restaurants or U.S. supermarkets. Point caps and terms apply.
- $84 Dunkin' Credit: With the $84 Dunkin' Credit, you can earn up to $7 in monthly statement credits after you enroll and pay with the American Express® Gold Card at U.S. Dunkin' locations. Enrollment is required to receive this benefit.
- $100 Resy Credit: Get up to $100 in statement credits each calendar year after you pay with the American Express® Gold Card to dine at U.S. Resy restaurants or make other eligible Resy purchases. That's up to $50 in statement credits semi-annually. Enrollment required.
- $120 Dining Credit: Satisfy your cravings, sweet or savory, with the $120 Dining Credit. Earn up to $10 in statement credits monthly when you pay with the American Express® Gold Card at Grubhub, The Cheesecake Factory, Goldbelly, Wine.com, and Five Guys. Enrollment required.
- Explore over 1,000 upscale hotels worldwide with The Hotel Collection and receive a $100 credit towards eligible charges* with every booking of two nights or more through AmexTravel.com. *Eligible charges vary by property.
- No Foreign Transaction Fees.
- Annual Fee is $325.
- Terms Apply.

