The heat, along with what was described as the smell of "burning," gave some passengers reason to want to depart the plane as soon as they boarded. They were reassured by the captain that everything was fine. He admitted that there was an issue with the plane's air conditioning but said it posed no risk to the passengers or the plane.
Once the plane pushed back and got in the air, it cooled down. But the reprieve from the heat was short-lived. Passengers reported that after an initial cool down in the cabin, the temperature then began to soar once again. Passengers reported feeling sick from the heat, with some requiring to move to different locations in the cabin and use wet towels in an attempt to stay cool.
The Embraer 170 took around two hours to reach its destination, Ekaterinburg, Russia (SVX). A flight attendant on the flight said she had flown the aircraft before and experienced the same problem. Once on the ground at their destination in Ekaterinburg, the Russian Investigative Committee, said it was opening a investigation into the flight that passengers were describing as a "flight from hell."
An S7 spokesperson told the Daily Mail that "specialists are now working with [the aircraft] to find out the reason. I can only confirm that there was high [air] temperature in the cabin throughout the flight."
S7 is a member of the Oneworld Alliance — the same alliance to which American Airlines belongs.
H/T: The Daily Mail
