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With No Notice, Qatar Increases Award Prices By Up to 77%

May 28, 2018
4 min read
Qatar Airways
With No Notice, Qatar Increases Award Prices By Up to 77%
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Over the last few months, Qatar Airways has been busy taking an axe to its Privilege Club frequent flyer program. This past February, the airline restricted lounge access and baggage perks for travelers who upgraded using Qmiles, and eliminated its real-time loyalty program support, opting instead for an online system in March. Then just one week ago, the Middle Eastern carrier added a booking fee for all award ticket redemptions, ranging from $25-75 depending on cabin class.

Now, the airline has increased prices for award travel on its own planes, in some cases by as much as 77%, and with zero notice to customers. Award pricing for travel on Qatar's partners remains unchanged for the moment.

Qatar doesn't have an award chart for its own flights (there's a chart for partner flights and the airline is a member of Oneworld), so you have to use the Qcalculator to see the changes. Here's a sample of some of the increases (all prices are one-way):

Old Award PriceNew Award Price
US-Doha in economy
35,000 miles
50,750 miles
US-Doha in business
70,000 miles
101,500 miles
US-Doha in first
105,000 miles
152,250 miles
US-Europe in economy (layover in Doha)
47,500 miles
79,750 miles
Europe-Australia in first (layover in Doha)
135,000 miles
239,250 miles

Coupled with the newly implemented redemption fee, this makes a number of these routes far less valuable than before. In addition, the carrier has also increased the cost of upgrading on most of its paid tickets. With the exception of the most costly fully-flexible economy fares, upgrade prices have inched up in varying amounts from 5,000 to nearly 50,000 more miles than before depending on the route and original booking class.

The most damning aspect of all of these changes is the fact that Qatar offered absolutely no notice to its members, so nobody had the opportunity to book fares at legacy prices before rates went up or to even know in advance about the cost hike. Airline and hotel loyalty programs that make changes without giving advance notice to their customers do the opposite of engendering loyalty.

Qatar's frequent flyer program is already the least appealing of the three Middle Eastern carriers. While the airline's partner chart hasn't changed, it offers generally poor value, with transatlantic flights running between 70,000-100,000 miles in each direction. Still, with these changes, some partner redemptions now actually cost less than awards on Qatar's own planes, so if you're planning to redeem Privilege Club miles, you might consider utilizing the untouched partner chart. You can transfer points to Qatar from Citi ThankYou Rewards or Starwood Preferred Guest, but it's unlikely to be the best use of your flexible points.

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Qatar's Qsuite on its 777-300ER is one of the best business class products in the sky. (Photo by Zach Honig / The Points Guy)

Despite all the recent let-downs, Qatar still does offer some great onboard products that are bookable using other currencies, such as the carrier’s premium Qsuite business class product. Instead of using Qmiles to redeem for a seat, your best bets to book a Qsuite would be to book using JAL Mileage Bank miles, American Airlines AAdvantage miles or Cathay Pacific Asia Miles. Alternatively, you could also use Qantas points, British Airways Avios or Malaysia Airlines Enrich miles.

If you want to read more information about Qatar's Privilege Club program, read our guide on "Everything You Need to Know About Qatar Airways Privilege Club and Qmiles."

H/T: Australian Business Traveler and One Mile at a Time

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  • Recommended Credit

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Why We Chose It

There’s a lot to love about the Amex Gold. It’s a fan favorite thanks to its fantastic bonus-earning rates at restaurants worldwide and at U.S. supermarkets. If you’re hitting the skies soon, you’ll also earn bonus Membership Rewards points on travel. Paired with up to $120 in Uber Cash annually (for U.S. Uber rides or Uber Eats orders, card must be added to Uber app and you can redeem with any Amex card), up to $120 in annual dining statement credits to be used with eligible partners, an up to $84 Dunkin’ credit each year at U.S. Dunkin Donuts and an up to $100 Resy credit annually, there’s no reason that foodies shouldn’t add the Amex Gold to their wallet. These benefits alone are worth more than $400, which offsets the $325 annual fee on the Amex Gold card. Enrollment is required for select benefits. (Partner offer)

Pros

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  • 3 points per dollar spent on flights booked directly with the airline or with amextravel.com
  • Packed with credits foodies will enjoy
  • Solid welcome bonus

Cons

  • Not as useful for those living outside the U.S.
  • Some may have trouble using Uber and other dining credits
  • You may be eligible for as high as 100,000 Membership Rewards® Points after you spend $6,000 in eligible purchases on your new Card in your first 6 months of Card Membership. Welcome offers vary and you may not be eligible for an offer. Apply to know if you’re approved and find out your exact welcome offer amount – all with no credit score impact. If you’re approved and choose to accept the Card, your score may be impacted.
  • Earn 4X Membership Rewards® points per dollar spent on purchases at restaurants worldwide, on up to $50,000 in purchases per calendar year, then 1X points for the rest of the year.
  • Earn 4X Membership Rewards® points per dollar spent at US supermarkets, on up to $25,000 in purchases per calendar year, then 1X points for the rest of the year.
  • Earn 3X Membership Rewards® points per dollar spent on flights booked directly with airlines or on AmexTravel.com.
  • Earn 2X Membership Rewards® points per dollar spent on prepaid hotels and other eligible purchases booked on AmexTravel.com.
  • Earn 1X Membership Rewards® point per dollar spent on all other eligible purchases.
  • $120 Uber Cash on Gold: Add your Gold Card to your Uber account and get $10 in Uber Cash each month to use on orders and rides in the U.S. when you select an American Express Card for your transaction. That’s up to $120 Uber Cash annually. Plus, after using your Uber Cash, use your Card to earn 4X Membership Rewards® points for Uber Eats purchases made with restaurants or U.S. supermarkets. Point caps and terms apply.
  • $84 Dunkin' Credit: With the $84 Dunkin' Credit, you can earn up to $7 in monthly statement credits after you enroll and pay with the American Express® Gold Card at U.S. Dunkin' locations. Enrollment is required to receive this benefit.
  • $100 Resy Credit: Get up to $100 in statement credits each calendar year after you pay with the American Express® Gold Card to dine at U.S. Resy restaurants or make other eligible Resy purchases. That's up to $50 in statement credits semi-annually. Enrollment required.
  • $120 Dining Credit: Satisfy your cravings, sweet or savory, with the $120 Dining Credit. Earn up to $10 in statement credits monthly when you pay with the American Express® Gold Card at Grubhub, The Cheesecake Factory, Goldbelly, Wine.com, and Five Guys. Enrollment required.
  • Explore over 1,000 upscale hotels worldwide with The Hotel Collection and receive a $100 credit towards eligible charges* with every booking of two nights or more through AmexTravel.com. *Eligible charges vary by property.
  • No Foreign Transaction Fees.
  • Annual Fee is $325.
  • Terms Apply.