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Passengers Most Trust Airline Pilots With Midwestern Accents

Sept. 25, 2018
2 min read
Passengers Most Trust Airline Pilots With Midwestern Accents
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When a pilot comes over an aircraft loudspeaker, it's usually to give important flight information to passengers or reassure them about an issue like turbulence.

But, according to a new survey, some pilots' voices are more trustworthy than others. Specifically, commercial airline passengers have the most confidence in pilots with Upper Midwestern accents — like Wisconsinites or Minnesotans — at the helm of an aircraft. Their counterparts from Texas, however, do not fair so well. Of the 4,207 American flyers surveyed, 65% said that a Texas accent was the least confidence-inspiring in a pilot.

A pilot's voice, often the only identifying detail passengers have of their cockpit crew, is a major factor in whether flyers trust the person at the flight controls. A majority of passengers surveyed — 54% — said that a pilot's accent affected their confidence in his or her ability to perform their duties.

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The survey was conducted by budget travel site Jetcost. Participants were US passengers who had flown in the past year. They were presented with a range of English-speaking accents and asked which ones would instill the least confidence in their pilots.

Here are the top five most and least confidence-inspiring pilots' accents:

Least Confidence-Inspiring Pilot Accents:
  1. Texan — 65%
  2. New York — 59%
  3. General American — 54%
  4. Central Canadian — 45%
  5. Southwestern US — 37%
Most Confidence-Inspiring Pilot Accents:
  1. Upper Midwestern — 63%
  2. Southern Californian — 58%
  3. Great Lakes — 51%
  4. British — 47%
  5. Eastern New England — 39%

H/T: LA Times

Featured image by Getty Images