This post contains references to products from one or more of our advertisers. We may receive compensation when you click on links to those products. For an explanation of our Advertising Policy, visit this page.
Passengers on LOT Polish airlines flight LO92 got an unusual request on a recent flight according to Polish Newsweek: Help pay for a broken-down Boeing 787 Dreamliner’s repairs, or the flight would not be taking off.
Flight LO92 was scheduled to depart Beijing Capital International Airport (PEK) on Nov. 12. However, after the flight crew completed its inbound after-flight check, it was determined that the Boeing 787 Dreamliner —Registration SP-LRH— was in need of a new hydraulic pump.
It seems that after the LOT station manager contacted the local Boeing contractor to complete the repairs, the repair manager demanded cash for the repair bill. All of this after the passengers were delayed almost 10 hours as the problem was traced, parts acquired and the repair completed.
The LOT station manager decided to make an unusual request of the passengers to help get the plane airborne again; cash from passengers to cover the cost of the repair. In all, four passengers helped foot the repair bill, which totaled about $576.
Once the aircraft arrived back in Warsaw, passengers were met by Maciej Wilk, the current COO of LOT, according to the same Newsweek source. The four passengers received apologies and their money was reimbursed to them. Wilk told the passengers that even though the steps taken by the station manager in Beijing, were “unusual,” he was happy the aircraft was able to return to Warsaw. Standard operations would have repairs like this paid by wire transfer or credit card. Representatives from LOT said the matter is being investigated, but reiterated that the actions taken by the station manager in Beijing were inappropriate.
Although such situations are very rare, this isn’t the first time passengers have been asked to chip in to help a stranded plane. In 2012, passengers on Air France’s flight 562 were asked to help pay for fuel after an unexpected landing in war-torn Syria. The plane, which was flying from Paris (CDG) to Beirut (BEY) was forced to divert after protests and riots broke out around the Beirut airport. After the flight crew requested a diversion to Amman, Jordan, it was determined they lacked the fuel required to make it there, ending up in Damascus. Although an Air France representative did ask passengers how much cash they had to help pay for fuel, it was never collected from passengers.
Know before you go.
News and deals straight to your inbox every day.
NEW INCREASED OFFER: 60,000 points! With great travel benefits, 2x points on travel & dining and a 60,000 point sign up bonus worth up to $1,200 in value, the Chase Sapphire Preferred is a great card for those looking to get into the points and miles game. Here are the top 5 reasons it should be in your wallet, or read our definitive review for more details.
- Earn 60,000 bonus points after you spend $4,000 on purchases in the first 3 months from account opening. That's $750 toward travel when you redeem through Chase Ultimate Rewards®
- Chase Sapphire Preferred named "Best Credit Card for Flexible Travel Redemption" - Kiplinger's Personal Finance, June 2018
- 2X points on travel and dining at restaurants worldwide & 1 point per dollar spent on all other purchases.
- No foreign transaction fees
- 1:1 point transfer to leading airline and hotel loyalty programs
- Get 25% more value when you redeem for airfare, hotels, car rentals and cruises through Chase Ultimate Rewards. For example, 60,000 points are worth $750 toward travel
- No blackout dates or travel restrictions - as long as there's a seat on the flight, you can book it through Chase Ultimate Rewards