Passengers Are Angry With a British Airline Over Its Music

People become enraged with airlines for all sorts of reasons: delays, cancellations, tiny seats, you name it. Most of the time these problems are out of the airline’s control, but passengers on British leisure airline Jet2 are annoyed over something a bit more unusual. The low-cost carrier based out of the UK likes a pop song a little too much — and passengers sure let them know.

never flying with Jet2 again sick of hearing Jess Glynn

— mac’all me (@macsearle1) July 23, 2018

According to tweets from various passengers, the airline repeatedly plays Jess Glynne’s (with an E) hit 2015 song “Hold My Hand” during boarding. Although a catchy song, hearing the same upbeat, pop song blare over and over again while you’re waiting to take off can get tiresome real quick.

I refuse to fly with #jet2 again, not because of the delays, but I just can’t listen to anymore Jess Glynne

— Mary Connolly (@mconnolly800) July 29, 2018

Jet2 featured the song in its advertising and apparently likes it so much that it more or less told its annoyed passengers that, well, they should just make their peace with it.

Hi Izzie. We’re sorry to hear that you’re not a fan of the song and we’ll be sure to pass this on to the team! We find Jess Glynne gets us in the holiday spirit. ? ^Ella

— Jet2tweets (@jet2tweets) July 30, 2018

A spokesperson from the airline told The Independent that “Our Hold My Hand concept is very popular with customers, and we receive a huge amount of positive feedback about both the advert and the song.” That may not be entirely true. If you find yourself on a Jet2 flight and don’t want to hear “Hold My Hand” you might want to bring noise-canceling headphones because the airline isn’t going to stop playing the song.

@grimmers @R1Breakfast Grimmy, we can’t have you missing on @BBCR1 in #Ibiza this weekend. How about we get you out there Saturday morning? There’s a full Jess Glynne welcome waiting for you ;-)

— Jet2tweets (@jet2tweets) August 1, 2018