Outdoor dining: a pandemic lifeline for restaurants
When the world started to lock down in March 2020, the only thing that was certain was the uncertainty of how COVID-19 would impact everything from daily life to work and travel.
Businesses like restaurants had to adapt quickly to changing COVID-19 regulations to operate safely while trying to remain sustainable.
And dining is a big part of the travel experience for many people.
Related: Dining out, taking out and ordering in: These are the best cards for foodies
From simple tents to elaborate custom-built outdoor enclosures, restaurants got creative and added a unique layer to the experience.
Now, nearly two years later, outdoor dining is top of mind with the spread of the highly contagious omicron variant, and it's a way to keep restaurants operating.
Outdoor dining evolution
Early into the pandemic, restaurants pivoted to takeout food only and had to figure out a way to address how to serve customers when indoor dining was prohibited.
Restaurants turned to converting spaces around their locations. Some set up tents and covered areas, while others carved out spaces that stretched into the street and built plastic igloos and greenhouse structures to create open-air dining rooms.
These innovative dining experiences also provided a crucial lifeline to restaurants.
"In the first two months of the pandemic, we were down 85 percent in sales. And in the restaurant business, if you're down 15 percent, you are borderline closing already," said Raymond Mangune, managing partner at Gerry's Grill in Artesia, California.
Mangune said when they established an outdoor dining area right outside the Filipino restaurant's Southern California location, they were able to cut down on unmanned overhead.

"We've actually been profitable because of the size of our outdoor area," he said.
However, the reaction to expanded outdoor dining hasn't been all positive due to accessibility issues and building code concerns facing restaurant owners. But for most restaurateurs, outdoor dining during the pandemic has also influenced the way diners and cities think about these open-air spaces.
"Because people have gotten used to seeing these structures in place, it's really changed many urban centers. They're walkable. It's a lot more European style alfresco dining," said Rodney Salinas, national director for food solutions at Hungry, a national food-tech platform. "As Americans, we love our cars. And the idea of taking away a parking space so that you can accommodate tables for people to eat was almost unheard of until the pandemic. When the pandemic hit, everybody all of a sudden had much more open minds to try to figure out how we can still live our lives, but at the same time stay safe."
The outdoor space at Gerry's Grill offers can accommodate more people than indoors, which seats about 180. In addition, it provided a way to offer live entertainment.
"It'll never be enough to do just takeout," said Mangune. Any business that has a dining room definitely needs to set up an outdoor space to survive, he added.
In mid-December, Mangune shifted back to indoor dining following a city decision to discontinue the temporary outdoor dining areas.
The pandemic has taught restaurant owners some lessons on how to survive beyond just offering takeout service. "I would say always be ready to evolve and always look at different angles of how you're going to keep your business alive," he said.
TPG featured card
at American Express's secure site
Terms & restrictions apply. See rates & fees.
| 4X | Earn 4X Membership Rewards® points per dollar spent on purchases at restaurants worldwide, on up to $50,000 in purchases per calendar year, then 1X points for the rest of the year. |
| 4X | Earn 4X Membership Rewards® points per dollar spent at US supermarkets, on up to $25,000 in purchases per calendar year, then 1X points for the rest of the year. |
| 5X | New! Earn 5X Membership Rewards® points on prepaid hotel stays booked through AmexTravel.com or the Amex Travel App. |
| 3X | Earn 3X Membership Rewards® points on flights booked through AmexTravel.com, the Amex Travel App, or purchased directly from airlines. |
| 2X | Earn 2X Membership Rewards® points on prepaid car rentals booked through AmexTravel.com or the Amex Travel App and cruises booked and paid through AmexTravel.com. |
| 1X | Earn 1X Membership Rewards® point per dollar spent on all other eligible purchases. |
Pros
- Valuable dining and food-related credits
- Flexible rewards with airline and hotel transfer partners
- Multiple travel and purchase protections
- No foreign transaction fees
- Access to Amex Offers for additional savings (enrollment required)
Cons
- Not as useful for those living outside the U.S.
- Some may have trouble using Uber and other dining credits
- You may be eligible for as high as 100,000 Membership Rewards® Points after you spend $8,000 in eligible purchases on your new Card in your first 6 months of Card Membership. Welcome offers vary and you may not be eligible for an offer. Apply to know if you’re approved and find out your exact welcome offer amount – all with no credit score impact. If you’re approved and choose to accept the Card, your score may be impacted.
- Earn 4X Membership Rewards® points per dollar spent on purchases at restaurants worldwide, on up to $50,000 in purchases per calendar year, then 1X points for the rest of the year.
- Earn 4X Membership Rewards® points per dollar spent at US supermarkets, on up to $25,000 in purchases per calendar year, then 1X points for the rest of the year.
- New! Earn 5X Membership Rewards® points on prepaid hotel stays booked through AmexTravel.com or the Amex Travel App.
- Earn 3X Membership Rewards® points on flights booked through AmexTravel.com, the Amex Travel App, or purchased directly from airlines.
- Earn 2X Membership Rewards® points on prepaid car rentals booked through AmexTravel.com or the Amex Travel App and cruises booked and paid through AmexTravel.com.
- Earn 1X Membership Rewards® point per dollar spent on all other eligible purchases.
- Pay It® lets you tap in the American Express® App to quickly pay for small purchase amounts throughout the month and still earn rewards the way you usually do. Plan It® gives you the option to split up big purchases into equal monthly payments with a fixed fee. You’ll know upfront exactly how much you’ll pay.
- Updated! $120 Dining Credit: Earn up to a total of $10 in statement credits monthly when you pay with the Gold Card at Grubhub (including Seamless), Buffalo Wild Wings, Five Guys, The Cheesecake Factory, and Wonder. This can be an annual savings of up to $120. Enrollment required.
- $100 Resy Credit: Get up to $100 in statement credits each calendar year at over 10,000 qualifying U.S. Resy restaurants after you pay for eligible purchases with the American Express® Gold Card. That’s up to $50 in statement credits semi-annually. Enrollment required.
- $84 Dunkin' Credit: Earn up to $7 in monthly statement credits after you pay with the American Express® Gold Card at U.S. Dunkin’ locations. Enrollment required.
- $120 Uber Cash on Gold: Enjoy up to $120 in Uber Cash annually with your Gold Card. Just add your Card to your Uber account and you'll get $10 in Uber Cash each month to use on orders and rides in the U.S. when you select an Amex Card for your transaction.
- New! As an American Express® Gold Card Member, you can enjoy complimentary Hertz Five Star® Status. Enjoy benefits like skipping the counter at select locations, adding an additional driver at no additional cost*, and vehicle upgrades**. Benefit enrollment and Hertz Gold+ registration are required. *Additional drivers must meet standard rental qualifications and must be a spouse or domestic partner to qualify as complimentary. Other additional drivers subject to fees. **Benefits are subject to availability and vary by location. Additional Hertz program Terms and Conditions including age restrictions apply.
- Take advantage of a $100 credit towards eligible charges* at over 1,300 upscale hotels worldwide when you book The Hotel Collection through AmexTravel.com or the Amex Travel App **. *Eligible charges vary by property. **The Hotel Collection requires a two-night minimum stay.
- Book your travel through the Amex Travel App with added peace of mind – backed by American Express® service and support. Only for American Express® Card Members.
- Whenever you need us, we're here. Our Member Services team will ensure you are taken care of. From lost Card replacement to statement questions, we are available to help 24/7.
- No Foreign Transaction Fees.
- Annual Fee is $325.
- Terms Apply.








