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New Zealand has welcomed American tourists for the first time in 2 years – here’s what it's like to visit

May 20, 2022
10 min read
Queenstown New Zealand
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When New Zealand announced it would begin letting international travelers visit again in May after more than two years of isolation from the rest of the world, I began scanning airfare and mileage deals to see if I might be able to plan a trip to one of my favorite destinations.

Fortune smiled on me when United Airlines released an almost unprecedented amount of saver business-class award space from various U.S. cities to Auckland, Christchurch, Queenstown and Wellington in April for various dates throughout 2022-2023.

Auckland, New Zealand. (Photo by huafires/Getty Images)

I immediately booked award tickets in May for 60,000 miles plus about $50-$150 each way to fly from San Francisco International Airport (SFO) to Wellington International Airport (WLG) via Sydney Airport (SYD), returning from Auckland Airport (AKL) via Sydney to Los Angeles International Airport (LAX) on a mix of United and Air New Zealand (a Star Alliance partner) flights. That way, I could report firsthand on how the country’s tourism reopening was unfolding in real time.

Next, I had to figure out all the administrative hoops I would have to jump through in order to actually get into New Zealand for my trip.

Here’s how my experience went, and what you can expect if you plan to visit New Zealand yourself anytime soon.

What are New Zealand's travel restrictions from the USA?

In order to travel to New Zealand right now, Americans must complete a number of steps, all of which are helpfully outlined on the government’s COVID-19 information website.

(Screenshot by Eric Rosen/The Points Guy)

First, I had to confirm that U.S. travelers were eligible to enter at all (we are!). Next, I had to apply for a New Zealand Electronic Travel Authority visa. The application took about 10 minutes and I had to fill out my travel details, passport information and take a passport-style photo of myself. The visa itself costs 12 New Zealand dollars ($7.50), but the government tacks on a NZD$35 ($22) International Visitor Conservation and Tourism Levy, so budget for that.

Do you need to be fully vaccinated to travel to New Zealand?

At the moment, New Zealand citizens and Australian citizens who live in New Zealand do not need to be vaccinated to enter New Zealand. However, all other travelers 17 years or older must provide proof that they are fully vaccinated with an approved vaccine. That meant me, so I tucked my U.S. Centers for Disease Control and Prevention vaccination card into my passport.

Approved vaccines include the Johnson & Johnson, Moderna and Pfizer brands among 35 total possibilities, which you can find on the New Zealand government’s vaccination information webpage.

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Travelers 16 years or under can enter and self-test upon arrival, while some other travelers, including those who live in countries with limited access to vaccines, might receive an exemption.

Do I need a COVID-19 test to travel to New Zealand?

New Zealand requires most travelers to have a negative COVID-19 predeparture test in order to enter the country. There are three possibilities for COVID-19 tests to enter New Zealand.

  • A supervised rapid antigen test within 24 hours of the scheduled departure of your first international flight en route to New Zealand.
  • A supervised loop-mediated isothermal amplification test within 24 hours of the scheduled departure of your first international flight en route to New Zealand.
  • A PCR test administered within 48 hours of the scheduled departure of your first international flight on the way to New Zealand.

I opted for the PCR test since it would be the easiest to obtain and would give me a longer window in which to complete the final step of the entry process for my trip to New Zealand.

What do I need for the New Zealand Traveller Declaration form?

Visa and vaccination proof in hand, and COVID-19 test in process, I had to complete the New Zealand Traveller Declaration form before travel. Although this required multiple pieces of information, it was easy and quick to go through ahead of time, with the exception of uploading my pending test results.

The steps included uploading:

  • My passport details.
  • A proof of vaccination (I used a photo of my CDC card).
  • My travel history for the 14 days prior to flying to New Zealand.
  • My specific flight details.
  • Contact details in New Zealand.
  • Emergency contact details.
  • Proof of a predeparture test or medical exemption.

I filled in everything but the pre-travel COVID-19 test results about a week in advance. I took my test about 36 hours before my flight from San Francisco to Sydney and got my negative results eight hours later. I uploaded them to the New Zealand declaration form and I received an email within minutes containing my New Zealand Traveller Pass and QR code to present at the airport.

Although all my documentation was available via email and downloadable PDFs, I also printed everything out so I would have a backup on hand in case I had any data issues at the airport or upon arrival in New Zealand.

Barring any other hiccups, I would be able to enter New Zealand and use the country’s “welcome pack” with rapid antigen tests to self-administer the first and fifth day of my trip. As long as I remained negative, I would be free to move about the country.

What other documentation did I need for my Australia layover?

While I waited for my departure date, United sent me a number of email notifications asking me to upload my documentation through the Travel Ready Center.

In addition to the materials required by New Zealand, the app told me I might need to present different credentials for my Australian transits. I didn’t want to take any chances, so I completed an Australian Digital Passenger Declaration with details of my two layovers, and then also printed out another copy of my Australian electronic visa, which I’d gotten for my trip there back in February. If you don’t already have one, but are transiting through Australia on your way to another country, you might want to get one just in case. It only takes a few minutes to apply and costs 20 Australian dollars ($14). I figured it was a good failsafe in case I ended up having to stay in Australia unexpectedly.

I was able to scan my passport and provide my COVID-19 testing details in the United app’s Travel Ready Center, but I could not upload my New Zealand visa or passenger declaration and the app told me I’d have to check in in person at San Francisco Airport.

Sure enough, when I did, the check-in agent asked not only for my New Zealand materials — including the passenger declaration and my visa as well as my COVID-19 test results and proof of vaccination — but she also asked me to hand over my Australian visa and passenger declaration form. Good thing I’d done those in advance!

How easy was it traveling to New Zealand?

(Photo by Eric Rosen/The Points Guy)

After checking in for my flight, I spent a few hours in the United Polaris lounge enjoying the facilities, including the a la carte restaurant and the shower suites. Then I boarded my first flight for Sydney and waited to see how things would unfold once I crossed the Pacific.

I deplaned in Sydney and followed the signs for international transit passengers. The normal international transit area was closed, but a circuitous walk brought me through the duty-free area to a sort of makeshift transit checkpoint where an agent looked over my passport and onward boarding pass and then waved me through security.

After that, I was free to roam the international terminal until my connecting flight. I stopped at Air New Zealand’s lounge to see if my United business-class ticket gave me access even though I was continuing in economy (it didn’t) and, just to be safe, to see if I needed to get a new boarding pass. The reception agent there said I did not, but she would be happy to provide me with one as soon as she looked over my visa and traveler declaration form again.

I boarded my flight to Wellington a few hours later and presented my passport and boarding pass again. On board, I filled out an arriving passenger card for customs, just like I would have before the pandemic, noting that I wasn't carrying any contraband or excessive cash.

When we landed in Wellington, the airport was fairly deserted. An immigration officer was directing passengers to various electronic kiosks and lines. He asked if I had completed a traveler declaration form and a visa and when I replied that I had, he told me to use one of the automated kiosks. I scanned my passport there, had a photo taken and was then ushered on to collect my checked bag.

(Photo by Eric Rosen/The Points Guy)

Once I had, I queued up for another checkpoint where a customs official was looking over passengers’ arrival cards and then directing each person to take a bag with three self-administered rapid antigen tests. We were to take one that evening and another five days later. The third was for backup. At the same time, I noticed that I had received an email from New Zealand’s Ministry of Health with a link where I could register the results of my first test.

(Screenshot by Eric Rosen/The Points Guy)

Taking my test bag, I headed to the customs checkpoint, where my bags went through an X-ray machine, and that was it.

I was out of the airport, in a taxi and on my way to the city. Predeparture paperwork and testing notwithstanding, my actual arrival in New Zealand was as simple as it had been before COVID-19.

When I arrived at my hotel, I took my first rapid antigen test, which came back negative. I registered the results with the Ministry of Health, and then went out to dinner. If I had tested positive, I would have had to self-isolate for seven days at my own expense. So hopefully that won’t happen during my visit!

(Photo by Eric Rosen/The Points Guy)

Traveling around New Zealand

I will continue to be very careful and to mask up whenever around others since I don’t want a positive COVID-19 test to derail my plans (or prevent me from getting back to the U.S. in a timely manner). But other than that, things feel relatively normal in this highly vaccinated country and I intend to spend most of my time out of doors since it’s not quite winter yet.

Stay tuned for further coverage of what it’s like traveling around New Zealand now as well as some of the phenomenal new hotels and other experiences travelers can book now that the country has reopened to international travel.

Featured image by Getty Images/iStockphoto
Editorial disclaimer: Opinions expressed here are the author’s alone, not those of any bank, credit card issuer, airline or hotel chain, and have not been reviewed, approved or otherwise endorsed by any of these entities.

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Why We Chose It

There’s a lot to love about the Amex Gold. It’s a fan favorite thanks to its fantastic bonus-earning rates at restaurants worldwide and at U.S. supermarkets. If you’re hitting the skies soon, you’ll also earn bonus Membership Rewards points on travel. Paired with up to $120 in Uber Cash annually (for U.S. Uber rides or Uber Eats orders, card must be added to Uber app and you can redeem with any Amex card), up to $120 in annual dining statement credits to be used with eligible partners, an up to $84 Dunkin’ credit each year at U.S. Dunkin Donuts and an up to $100 Resy credit annually, there’s no reason that foodies shouldn’t add the Amex Gold to their wallet. These benefits alone are worth more than $400, which offsets the $325 annual fee on the Amex Gold card. Enrollment is required for select benefits. (Partner offer)

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  • Packed with credits foodies will enjoy
  • Solid welcome bonus

Cons

  • Not as useful for those living outside the U.S.
  • Some may have trouble using Uber and other dining credits
  • You may be eligible for as high as 100,000 Membership Rewards® Points after you spend $6,000 in eligible purchases on your new Card in your first 6 months of Card Membership. Welcome offers vary and you may not be eligible for an offer. Apply to know if you’re approved and find out your exact welcome offer amount – all with no credit score impact. If you’re approved and choose to accept the Card, your score may be impacted.
  • Earn 4X Membership Rewards® points per dollar spent on purchases at restaurants worldwide, on up to $50,000 in purchases per calendar year, then 1X points for the rest of the year.
  • Earn 4X Membership Rewards® points per dollar spent at US supermarkets, on up to $25,000 in purchases per calendar year, then 1X points for the rest of the year.
  • Earn 3X Membership Rewards® points per dollar spent on flights booked directly with airlines or on AmexTravel.com.
  • Earn 2X Membership Rewards® points per dollar spent on prepaid hotels and other eligible purchases booked on AmexTravel.com.
  • Earn 1X Membership Rewards® point per dollar spent on all other eligible purchases.
  • $120 Uber Cash on Gold: Add your Gold Card to your Uber account and get $10 in Uber Cash each month to use on orders and rides in the U.S. when you select an American Express Card for your transaction. That’s up to $120 Uber Cash annually. Plus, after using your Uber Cash, use your Card to earn 4X Membership Rewards® points for Uber Eats purchases made with restaurants or U.S. supermarkets. Point caps and terms apply.
  • $84 Dunkin' Credit: With the $84 Dunkin' Credit, you can earn up to $7 in monthly statement credits after you enroll and pay with the American Express® Gold Card at U.S. Dunkin' locations. Enrollment is required to receive this benefit.
  • $100 Resy Credit: Get up to $100 in statement credits each calendar year after you pay with the American Express® Gold Card to dine at U.S. Resy restaurants or make other eligible Resy purchases. That's up to $50 in statement credits semi-annually. Enrollment required.
  • $120 Dining Credit: Satisfy your cravings, sweet or savory, with the $120 Dining Credit. Earn up to $10 in statement credits monthly when you pay with the American Express® Gold Card at Grubhub, The Cheesecake Factory, Goldbelly, Wine.com, and Five Guys. Enrollment required.
  • Explore over 1,000 upscale hotels worldwide with The Hotel Collection and receive a $100 credit towards eligible charges* with every booking of two nights or more through AmexTravel.com. *Eligible charges vary by property.
  • No Foreign Transaction Fees.
  • Annual Fee is $325.
  • Terms Apply.