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No more emotional support animals on planes; DOT closes major loophole

Dec. 02, 2020
3 min read
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No more emotional support animals on planes; DOT closes major loophole
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The U.S. Department of Transportation just announced a major revision to its Air Carrier Access Act (ACAA) with specific updates to the Traveling by Air with Service Animals section. In it, the agency makes a final ruling on emotional support animals. When the final ruling goes into effect, 30 days after the publication date in the Federal Register, emotional support animals will no longer be considered service animals.

A man walks with his service dog in Santa Fe, New Mexico. (Photo by Robert Alexander/Getty Images)

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This news will be celebrated by every traveler or airline crew member that has witnessed a bad-behaving animal on an aircraft that clearly hasn't been trained as a service animal but is masquerading as one at the behest of its owner. TPG has talked about the issue before as many travelers claimed any pet as an emotional support animal so they could fly.

The DOT said that "This final rule is intended to ensure that our air transportation system is safe for the traveling public and accessible to individuals with disabilities."

Related: Complete guide to traveling with pets

To that end, going forward, a "service animal" is defined as one that is "individually trained to do work or perform tasks for the benefit of a person with a disability." The animal may assist with tasks related to physical, sensory, psychiatric, intellectual or other mental disabilities. The ruling specifies that airlines must treat psychiatric service animals the same as any other service animal, such as one that assists an individual with a sight impairment.

This change lets airlines reclassify emotional support animals as pets instead of service animals. They may still fly based on the airline's guidelines for pet travel.

Related: Guide to flying with Emotional Support Animals

Additionally, passengers flying with a service animal will now be required to fill out a form, developed by the DOT, and submit it to the airline. The information provided will confirm the animal's service training, good behavior and good health. If your flight is eight hours or more, the passenger must also attest that the service animal either won't relieve itself during the flight or will do so in a "sanitary manner."

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If you make your flight reservations in advance, your form is due to the airline within 48 hours of departure. For last-minute reservations, you can provide your form at the departure gate. Ask for the U.S. Department of Transportation Service Animal Air Transportation Form.

Related: The Feds are going to change the ESA rules and I'm glad

Note that according to the new ruling, a carrier may limit service animals to dogs. And, carriers are permitted to limit the number of service animals traveling with a single passenger to two. Furthermore, carriers can require that your service animal either fits on your lap or at your foot space on the aircraft.

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  • Solid welcome bonus

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  • Some may have trouble using Uber and other dining credits
  • You may be eligible for as high as 100,000 Membership Rewards® Points after you spend $6,000 in eligible purchases on your new Card in your first 6 months of Card Membership. Welcome offers vary and you may not be eligible for an offer. Apply to know if you’re approved and find out your exact welcome offer amount – all with no credit score impact. If you’re approved and choose to accept the Card, your score may be impacted.
  • Earn 4X Membership Rewards® points per dollar spent on purchases at restaurants worldwide, on up to $50,000 in purchases per calendar year, then 1X points for the rest of the year.
  • Earn 4X Membership Rewards® points per dollar spent at US supermarkets, on up to $25,000 in purchases per calendar year, then 1X points for the rest of the year.
  • Earn 3X Membership Rewards® points per dollar spent on flights booked directly with airlines or on AmexTravel.com.
  • Earn 2X Membership Rewards® points per dollar spent on prepaid hotels and other eligible purchases booked on AmexTravel.com.
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  • $120 Uber Cash on Gold: Add your Gold Card to your Uber account and get $10 in Uber Cash each month to use on orders and rides in the U.S. when you select an American Express Card for your transaction. That’s up to $120 Uber Cash annually. Plus, after using your Uber Cash, use your Card to earn 4X Membership Rewards® points for Uber Eats purchases made with restaurants or U.S. supermarkets. Point caps and terms apply.
  • $84 Dunkin' Credit: With the $84 Dunkin' Credit, you can earn up to $7 in monthly statement credits after you enroll and pay with the American Express® Gold Card at U.S. Dunkin' locations. Enrollment is required to receive this benefit.
  • $100 Resy Credit: Get up to $100 in statement credits each calendar year after you pay with the American Express® Gold Card to dine at U.S. Resy restaurants or make other eligible Resy purchases. That's up to $50 in statement credits semi-annually. Enrollment required.
  • $120 Dining Credit: Satisfy your cravings, sweet or savory, with the $120 Dining Credit. Earn up to $10 in statement credits monthly when you pay with the American Express® Gold Card at Grubhub, The Cheesecake Factory, Goldbelly, Wine.com, and Five Guys. Enrollment required.
  • Explore over 1,000 upscale hotels worldwide with The Hotel Collection and receive a $100 credit towards eligible charges* with every booking of two nights or more through AmexTravel.com. *Eligible charges vary by property.
  • No Foreign Transaction Fees.
  • Annual Fee is $325.
  • Terms Apply.