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Delta was 2022's most on-time airline, new study shows

Dec. 29, 2022
3 min read
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Delta was 2022's most on-time airline, new study shows
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If you're looking for the most on-time airline in the U.S., you might want to choose Delta Air Lines.

The Atlanta-based carrier is poised to finish 2022 with an on-time arrival percentage of over 84%, according to new data released Thursday from Cirium, an aviation analytics company.

Of Delta's 959,987 flights from Jan. 1 through Dec. 15, 84.1% of them arrived on time, according to the new data. This is the second year in a row that Delta took the top spot as the most punctual carrier in Cirium's analysis.

An on-time arrival includes any flight that lands at its destination and arrives at the gate within 15 minutes of the originally scheduled arrival time, a standard industry metric often referred to as "A15."

Cirium's data set considers all flights completed in 2022, through Dec. 15. Of the over 5 million total flights in North America this year, 71.91% arrived on time.

Note that these metrics only account for mainline operations, not those operated by regional affiliates, such as SkyWest or Republic.

ZACH GRIFF/THE POINTS GUY

You'll find the full ranking of on-time performance at the bottom of this post, but Alaska Airlines and United Airlines came in as the No. 2 and 3 runner-ups, respectively.

Delta historically marketed itself as the "on-time machine," so it may not be a surprise to some aviation observers to see the carrier take the top spot for 2022.

That said, the pandemic has brought numerous headwinds to the aviation industry that have gotten in the way of on-time operations. In fact, when Delta earned the top spot for on-time performance in 2019, it had an impressive 85.69% performance.

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During the pandemic, airports and airlines have been short-staffed, so if something goes wrong, finding a replacement crew or below-the-wing operator has been challenging, leading to what feels like more staffing-related delays than before the pandemic.

Even the Federal Aviation Administration has had trouble getting its control centers to adequate staffing levels, causing some flights, in particular those to and from Florida, to reroute or take an extended ground delay.

ZACH GRIFF/THE POINTS GUY

Additionally, airlines generally haven't been as nimble at recovering from delays and cancellations during the pandemic, and some major carriers experienced multiple meltdowns earlier this year.

What might've been a run-of-the-mill summer thunderstorm or a winter blizzard before the pandemic has turned into a much bigger issue at many airlines in recent months.

All told, airlines aren't recovering as fast as they have in the past, largely due to staffing challenges, airspace restrictions and airport operations.

Whatever the case, one airline was better than the rest, and that was Delta — 2022's on-time champion.

North America's most on-time airlines

Here's the full ranking of the most on-time North American airlines, according to Cirium's annual report.

AirlineOn-time arrival percentageTotal flights
Delta Air Lines.
84.10%.
959,987.
Alaska Airlines.
81.42%.
231,248.
United Airlines.
81.26%.
749,725.
American Airlines.
78.77%.
1,025,075.
Southwest Airlines.
74.68%.
1,272,778.
Frontier Airlines.
68.99%.
161,982.
JetBlue Airways.
67.13%.
327,055.
Allegiant Air.
66.49%.
110,703.
WestJet.
60.66%.
89,443.
Air Canada.
55.56%.
143,141.
Featured image by ZACH GRIFF/THE POINTS GUY
Editorial disclaimer: Opinions expressed here are the author’s alone, not those of any bank, credit card issuer, airline or hotel chain, and have not been reviewed, approved or otherwise endorsed by any of these entities.

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  • You may be eligible for as high as 100,000 Membership Rewards® Points after you spend $6,000 in eligible purchases on your new Card in your first 6 months of Card Membership. Welcome offers vary and you may not be eligible for an offer. Apply to know if you’re approved and find out your exact welcome offer amount – all with no credit score impact. If you’re approved and choose to accept the Card, your score may be impacted.
  • Earn 4X Membership Rewards® points per dollar spent on purchases at restaurants worldwide, on up to $50,000 in purchases per calendar year, then 1X points for the rest of the year.
  • Earn 4X Membership Rewards® points per dollar spent at US supermarkets, on up to $25,000 in purchases per calendar year, then 1X points for the rest of the year.
  • Earn 3X Membership Rewards® points per dollar spent on flights booked directly with airlines or on AmexTravel.com.
  • Earn 2X Membership Rewards® points per dollar spent on prepaid hotels and other eligible purchases booked on AmexTravel.com.
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  • $120 Uber Cash on Gold: Add your Gold Card to your Uber account and get $10 in Uber Cash each month to use on orders and rides in the U.S. when you select an American Express Card for your transaction. That’s up to $120 Uber Cash annually. Plus, after using your Uber Cash, use your Card to earn 4X Membership Rewards® points for Uber Eats purchases made with restaurants or U.S. supermarkets. Point caps and terms apply.
  • $84 Dunkin' Credit: With the $84 Dunkin' Credit, you can earn up to $7 in monthly statement credits after you enroll and pay with the American Express® Gold Card at U.S. Dunkin' locations. Enrollment is required to receive this benefit.
  • $100 Resy Credit: Get up to $100 in statement credits each calendar year after you pay with the American Express® Gold Card to dine at U.S. Resy restaurants or make other eligible Resy purchases. That's up to $50 in statement credits semi-annually. Enrollment required.
  • $120 Dining Credit: Satisfy your cravings, sweet or savory, with the $120 Dining Credit. Earn up to $10 in statement credits monthly when you pay with the American Express® Gold Card at Grubhub, The Cheesecake Factory, Goldbelly, Wine.com, and Five Guys. Enrollment required.
  • Explore over 1,000 upscale hotels worldwide with The Hotel Collection and receive a $100 credit towards eligible charges* with every booking of two nights or more through AmexTravel.com. *Eligible charges vary by property.
  • No Foreign Transaction Fees.
  • Annual Fee is $325.
  • Terms Apply.