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Misplaced Passports Land A 3-Year Old in French Immigration Detention

Aug. 13, 2018
4 min read
FRANCE-TRANSPORT-AIRPORT-CONTROL
Misplaced Passports Land A 3-Year Old in French Immigration Detention
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Imagine you have been on an 11-hour overnight flight to Paris with your three-year-old. The plane lands, you're tired but excited to be in Paris, you gather your family and bags off the plane, head to clear customs and immigration and on the way feel your stomach drop to the floor as you realize your passports are no longer in your possession. Imagine how much worse that feeling would be if you knew that your family, including your child, would end up locked in immigration detention overnight as a result.

This isn't a theoretical situation, but what reportedly happened last month to California-based Daryl Guieb, his wife and their toddler daughter. According to reports, he noticed their passports were missing within five minutes of leaving the plane in Paris, so he asked to go back onboard to retrieve them. His request was denied by United, which reportedly cited a French law that does not permit passengers to return to the plane after an international flight. Guieb says that United did send an employee on the plane to look for the passports for a few minutes, but that person came up empty-handed.

"French law does not allow passengers to return to the aircraft after leaving an international flight. However, we reached out to our customer to better understand what occurred," a United spokesperson replied to an inquiry from TPG.

Landing in a foreign country without your passports in hand is an obviously bad situation, but it gets worse for this family. Naturally, French immigration authorities were involved and Guieb believes, based on the French that he was able to understand, that the United employee told the French authorities that they suspected the family was not being truthful in relation to their missing passports.

Ultimately, the passports were not found that day, and the family, including their young daughter, reportedly spent the night in detention. As you may guess, immigration detention did not consist of five-star amenities and Guieb described it as "unsanitary and cold". The parents say they got no sleep and used the few blankets they had to keep their daughter warm. The toilets in the facility were shared, it smelled and there were reported to be about 20 - 30 people around.

The father was reportedly in "constant contact" with both the US Embassy and his company in France from a pay phone in an attempt to get emergency travel documents, but ultimately, he learned that once they were processed in the French detention center, their only available exit was to be deported back to the United States.

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Meanwhile, the missing passports seem to have been on a trip of their own, as Guieb was notified a day later via a form message from United that the passports were found and were at Washington Dulles — which he said was the next destination of the plane the family was originally on to Paris. If true, that points to the likelihood that the passports were indeed still on the plane and simply were overlooked on the ground in Paris.

Rule number one of international travel is to know where your passports are at all times, and preferably also have a back-up copy of the passport photo page stashed somewhere else both within your travel belongings and back home where a loved one could quickly access a copy, if needed. However, life happens and sometimes things fall out or go missing at the least opportune times. When little children are involved, the likelihood of those sort of things happening only increases as your attention is pulled in multiple directions at once.

Let this tale be a lesson for the rest of us to not let the logistics and distractions that a company traveling with a little kid prevent us from keeping up with the documents we need.

Featured image by AFP/Getty Images

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Why We Chose It

There’s a lot to love about the Amex Gold. It’s a fan favorite thanks to its fantastic bonus-earning rates at restaurants worldwide and at U.S. supermarkets. If you’re hitting the skies soon, you’ll also earn bonus Membership Rewards points on travel. Paired with up to $120 in Uber Cash annually (for U.S. Uber rides or Uber Eats orders, card must be added to Uber app and you can redeem with any Amex card), up to $120 in annual dining statement credits to be used with eligible partners, an up to $84 Dunkin’ credit each year at U.S. Dunkin Donuts and an up to $100 Resy credit annually, there’s no reason that foodies shouldn’t add the Amex Gold to their wallet. These benefits alone are worth more than $400, which offsets the $325 annual fee on the Amex Gold card. Enrollment is required for select benefits. (Partner offer)

Pros

  • 4 points per dollar spent on dining at restaurants worldwide and U.S. supermarkets (on the first $50,000 in purchases per calendar year; then 1 point per dollar spent thereafter and $25,000 in purchases per calendar year; then 1 point per dollar spent thereafter, respectively)
  • 3 points per dollar spent on flights booked directly with the airline or with amextravel.com
  • Packed with credits foodies will enjoy
  • Solid welcome bonus

Cons

  • Not as useful for those living outside the U.S.
  • Some may have trouble using Uber and other dining credits
  • You may be eligible for as high as 100,000 Membership Rewards® Points after you spend $6,000 in eligible purchases on your new Card in your first 6 months of Card Membership. Welcome offers vary and you may not be eligible for an offer. Apply to know if you’re approved and find out your exact welcome offer amount – all with no credit score impact. If you’re approved and choose to accept the Card, your score may be impacted.
  • Earn 4X Membership Rewards® points per dollar spent on purchases at restaurants worldwide, on up to $50,000 in purchases per calendar year, then 1X points for the rest of the year.
  • Earn 4X Membership Rewards® points per dollar spent at US supermarkets, on up to $25,000 in purchases per calendar year, then 1X points for the rest of the year.
  • Earn 3X Membership Rewards® points per dollar spent on flights booked directly with airlines or on AmexTravel.com.
  • Earn 2X Membership Rewards® points per dollar spent on prepaid hotels and other eligible purchases booked on AmexTravel.com.
  • Earn 1X Membership Rewards® point per dollar spent on all other eligible purchases.
  • $120 Uber Cash on Gold: Add your Gold Card to your Uber account and get $10 in Uber Cash each month to use on orders and rides in the U.S. when you select an American Express Card for your transaction. That’s up to $120 Uber Cash annually. Plus, after using your Uber Cash, use your Card to earn 4X Membership Rewards® points for Uber Eats purchases made with restaurants or U.S. supermarkets. Point caps and terms apply.
  • $84 Dunkin' Credit: With the $84 Dunkin' Credit, you can earn up to $7 in monthly statement credits after you enroll and pay with the American Express® Gold Card at U.S. Dunkin' locations. Enrollment is required to receive this benefit.
  • $100 Resy Credit: Get up to $100 in statement credits each calendar year after you pay with the American Express® Gold Card to dine at U.S. Resy restaurants or make other eligible Resy purchases. That's up to $50 in statement credits semi-annually. Enrollment required.
  • $120 Dining Credit: Satisfy your cravings, sweet or savory, with the $120 Dining Credit. Earn up to $10 in statement credits monthly when you pay with the American Express® Gold Card at Grubhub, The Cheesecake Factory, Goldbelly, Wine.com, and Five Guys. Enrollment required.
  • Explore over 1,000 upscale hotels worldwide with The Hotel Collection and receive a $100 credit towards eligible charges* with every booking of two nights or more through AmexTravel.com. *Eligible charges vary by property.
  • No Foreign Transaction Fees.
  • Annual Fee is $325.
  • Terms Apply.