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Aloha to Free -- Where the Marriott Platinum Breakfast Perk Is Done Right

June 10, 2019
7 min read
Sheraton Kona Resprt and Spa Keauhou Bay
Aloha to Free -- Where the Marriott Platinum Breakfast Perk Is Done Right
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Some travelers couldn't care less about hotel breakfast, preferring instead to head out and start their day with local coffee and a $2 pastry sold by a street vendor. That's awesome and I love when that happens, but it also isn't always practical -- especially with little kids involved. So, these days, I find myself caring a great deal about (free) hotel breakfasts.

In the world of travel, free hotel breakfasts vary dramatically in quality, and are not always truly free in the end. Some hotel chains provide free breakfast to all guests as a brand standard (looking at you Embassy Suites), but others provide it only to their elite guests -- often just the top-tier elite guests. The Westin Moana Surfrider and Sheraton Kona Resort, both oceanfront resorts in Hawaii, are two hotels that provide free breakfast as a Marriott Bonvoy Platinum option. Although I have had my share of rocky Marriott Bonvoy interactions recently, this month my family enjoyed stays at both of these resorts and found breakfast to be an area where the Marriott program hit the mark.

Westin Moana Surfrider (Photo by Summer Hull / The Points Guy)

The full-service breakfast at both locations was not only good, but actually free. Which perhaps shouldn't be noteworthy, but is.

At the Westin Moana, breakfast is served in the Beachhouse restaurant, located right next to the ocean. At check-in, my Bonvoy Platinum status allowed us to choose among perks: a local amenity, some bonus points or free breakfast for two. We chose the latter. Although there were three of us in our room -- myself and both of my daughters, children under 5 eat for free, so breakfast for two was all we needed.

Not a bad spot for a free breakfast. (Photo by Summer Hull / The Points Guy)

The breakfast card said free continental breakfast, but we were told we could enjoy the full buffet (normally $37 per person) at no charge, as well sip on unlimited juices and coffee.

(Photo by Summer Hull / The Points Guy)

Food options included an omelet station and multiple hot dishes, such as bacon, eggs, sausages and root vegetables.

There was also a bar devoted to miso soup with all the trimmings.

(Photo by Summer Hull / The Points Guy)
(Photo by Summer Hull / The Points Guy)

Next up was the fruit station -- papaya being an absolute standout.

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(Photo by Summer Hull / The Points Guy)

If you wanted some cheese, salmon, etc. to start your day, the restaurant had you covered there, too.

(Photo by Summer Hull / The Points Guy)

I was all about the coffee, but my daughters were especially fond of the island juice selections, which, of course, they mixed their own custom creations.

(Photo by Summer Hull / The Points Guy)

At the end of the meal, there was no check. I asked to be charged for something so I could add a tip but the server politely declined saying Marriott took care of that, too. I was totally confused. I am used to paying to upgrade breakfast to a full buffet and adding a tip at the end. This was free breakfast done right -- and surprisingly, 100% free.

(Photo by Summer Hull / The Points Guy)

Thinking this was somewhat of a fluke, we eventually continued to our next hotel: the Sheraton Kona on the Big Island. I didn't have high expectations for this Sheraton, and while the hotel itself wasn't five-star, the free Marriott breakfast pattern largely repeated itself.

Sheraton Kona Lobby (Photo by Summer Hull / The Points Guy)

At the Sheraton Kona, we again opted for breakfast as our Platinum check-in perk and received coupons for free breakfast for two at its Rays on the Bay restaurant with each room I booked. This meant grandma and grandpa could eat for free, too, which was even better than at the Westin Moana. Again, the coupons said continental breakfast, but we were offered the full buffet. Once again, children under 5 eat for free.

(Photo by Summer Hull / The Points Guy)

Instead of paying $29.95 per person, there was a $0.00 bill presented at the end of our meal. This time, we were able to add a tip, but otherwise, we had breakfast with a fantastic view for all five of us each morning thanks to my Marriott status.

(Photo by Summer Hull / The Points Guy)
(Photo by Summer Hull / The Points Guy)

The combined retail price of those meals (which we got for free) was easily a couple of hundred dollars, and although I wouldn't have spent that much on breakfast, I would have spent a considerable amount.

(Photo by Summer Hull / The Points Guy)

When programs do things that harm customers, it is reasonable to question continuing to remain loyal to that brand with your time and dollars. Sometimes you shouldn't. However, I already have Marriott Platinum status for this year, and am too far into 2019 re-qualification to pull up at this point (thanks to the 15 elite night credits from my Marriott Bonvoy Business® American Express® Card -- also available on other Marriott cards.) I'm not putting lipsticks on any pigs here, but the free sausage and bacon were not only delicious, but good reminders of the tangible reasons that I continue to book Marriott stays when it makes sense to do so.

Now if only these stays would post to my Marriott account (it's been a week and counting for both) ...

I'd love to know where your hotel elite status has taken you further than expected in the quest for (a good) free breakfast.

All images by author.

Editorial disclaimer: Opinions expressed here are the author’s alone, not those of any bank, credit card issuer, airline or hotel chain, and have not been reviewed, approved or otherwise endorsed by any of these entities.

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  • Earn 3X Membership Rewards® points per dollar spent on flights booked directly with airlines or on AmexTravel.com.
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  • $120 Uber Cash on Gold: Add your Gold Card to your Uber account and get $10 in Uber Cash each month to use on orders and rides in the U.S. when you select an American Express Card for your transaction. That’s up to $120 Uber Cash annually. Plus, after using your Uber Cash, use your Card to earn 4X Membership Rewards® points for Uber Eats purchases made with restaurants or U.S. supermarkets. Point caps and terms apply.
  • $84 Dunkin' Credit: With the $84 Dunkin' Credit, you can earn up to $7 in monthly statement credits after you enroll and pay with the American Express® Gold Card at U.S. Dunkin' locations. Enrollment is required to receive this benefit.
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  • Explore over 1,000 upscale hotels worldwide with The Hotel Collection and receive a $100 credit towards eligible charges* with every booking of two nights or more through AmexTravel.com. *Eligible charges vary by property.
  • No Foreign Transaction Fees.
  • Annual Fee is $325.
  • Terms Apply.
Apply for American Express® Gold Card
at American Express's secure site
Terms & restrictions apply. See rates & fees
Best for dining at restaurants
TPG Editor‘s Rating
4 / 5
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Rewards Rate

4XEarn 4X Membership Rewards® points per dollar spent on purchases at restaurants worldwide, on up to $50,000 in purchases per calendar year, then 1X points for the rest of the year.
4XEarn 4X Membership Rewards® points per dollar spent at US supermarkets, on up to $25,000 in purchases per calendar year, then 1X points for the rest of the year.
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2XEarn 2X Membership Rewards® points per dollar spent on prepaid hotels and other eligible purchases booked on AmexTravel.com.
1XEarn 1X Membership Rewards® point per dollar spent on all other eligible purchases.
  • Intro Offer

    As High As 100,000 points. Find Out Your Offer.
  • Annual Fee

    $325
  • Recommended Credit

    Excellent to Good

Why We Chose It

There’s a lot to love about the Amex Gold. It’s a fan favorite thanks to its fantastic bonus-earning rates at restaurants worldwide and at U.S. supermarkets. If you’re hitting the skies soon, you’ll also earn bonus Membership Rewards points on travel. Paired with up to $120 in Uber Cash annually (for U.S. Uber rides or Uber Eats orders, card must be added to Uber app and you can redeem with any Amex card), up to $120 in annual dining statement credits to be used with eligible partners, an up to $84 Dunkin’ credit each year at U.S. Dunkin Donuts and an up to $100 Resy credit annually, there’s no reason that foodies shouldn’t add the Amex Gold to their wallet. These benefits alone are worth more than $400, which offsets the $325 annual fee on the Amex Gold card. Enrollment is required for select benefits. (Partner offer)

Pros

  • 4 points per dollar spent on dining at restaurants worldwide and U.S. supermarkets (on the first $50,000 in purchases per calendar year; then 1 point per dollar spent thereafter and $25,000 in purchases per calendar year; then 1 point per dollar spent thereafter, respectively)
  • 3 points per dollar spent on flights booked directly with the airline or with amextravel.com
  • Packed with credits foodies will enjoy
  • Solid welcome bonus

Cons

  • Not as useful for those living outside the U.S.
  • Some may have trouble using Uber and other dining credits
  • You may be eligible for as high as 100,000 Membership Rewards® Points after you spend $6,000 in eligible purchases on your new Card in your first 6 months of Card Membership. Welcome offers vary and you may not be eligible for an offer. Apply to know if you’re approved and find out your exact welcome offer amount – all with no credit score impact. If you’re approved and choose to accept the Card, your score may be impacted.
  • Earn 4X Membership Rewards® points per dollar spent on purchases at restaurants worldwide, on up to $50,000 in purchases per calendar year, then 1X points for the rest of the year.
  • Earn 4X Membership Rewards® points per dollar spent at US supermarkets, on up to $25,000 in purchases per calendar year, then 1X points for the rest of the year.
  • Earn 3X Membership Rewards® points per dollar spent on flights booked directly with airlines or on AmexTravel.com.
  • Earn 2X Membership Rewards® points per dollar spent on prepaid hotels and other eligible purchases booked on AmexTravel.com.
  • Earn 1X Membership Rewards® point per dollar spent on all other eligible purchases.
  • $120 Uber Cash on Gold: Add your Gold Card to your Uber account and get $10 in Uber Cash each month to use on orders and rides in the U.S. when you select an American Express Card for your transaction. That’s up to $120 Uber Cash annually. Plus, after using your Uber Cash, use your Card to earn 4X Membership Rewards® points for Uber Eats purchases made with restaurants or U.S. supermarkets. Point caps and terms apply.
  • $84 Dunkin' Credit: With the $84 Dunkin' Credit, you can earn up to $7 in monthly statement credits after you enroll and pay with the American Express® Gold Card at U.S. Dunkin' locations. Enrollment is required to receive this benefit.
  • $100 Resy Credit: Get up to $100 in statement credits each calendar year after you pay with the American Express® Gold Card to dine at U.S. Resy restaurants or make other eligible Resy purchases. That's up to $50 in statement credits semi-annually. Enrollment required.
  • $120 Dining Credit: Satisfy your cravings, sweet or savory, with the $120 Dining Credit. Earn up to $10 in statement credits monthly when you pay with the American Express® Gold Card at Grubhub, The Cheesecake Factory, Goldbelly, Wine.com, and Five Guys. Enrollment required.
  • Explore over 1,000 upscale hotels worldwide with The Hotel Collection and receive a $100 credit towards eligible charges* with every booking of two nights or more through AmexTravel.com. *Eligible charges vary by property.
  • No Foreign Transaction Fees.
  • Annual Fee is $325.
  • Terms Apply.