Skip to content

Marriott Faces Close to $125 Million Fine Over 2018 Data Breach

July 09, 2019
2 min read
Sing and logo of the Marriott Hotels and Resorts. The chain
Marriott Faces Close to $125 Million Fine Over 2018 Data Breach
The cards we feature here are from partners who compensate us when you are approved through our site, and this may impact how or where these products appear. We don’t cover all available credit cards, but our analysis, reviews, and opinions are entirely from our editorial team. Terms apply to the offers listed on this page. Please view our advertising policy and product review methodology for more information.

On Monday, the UK's Information Commissioner Office (ICO) slapped British Airways with a potential £183 million fine for its 2018 data breach. To follow that up, on Tuesday, the ICO detailed its intention to fine Marriott more than £99 million (nearly $125 million) for its November 2018 data breach.

Like the BA fine, the ICO's fine on Marriott was placed because of 'infringements of the General Data Protection Regulation (GDPR)'. That GDPR breach involved the stealing of personal information of about 339 million Marriott guests.

The information exposure first started in 2014 but didn't come to light until 2018, when Marriott originally said that more than 500 million guests had been affected. Marriott plans to fight the fine.

"We are disappointed with this notice of intent from the ICO, which we will contest," Marriott CEO Arne Sorenson said in a statement. "Marriott has been co-operating with the ICO throughout its investigation into the incidents, which involved a criminal attack against the Starwood guest reservation database".

In the eyes of the ICO, Marriott should have done more to review Starwood's data practices and securing its systems. The watchdog agency now says that Marriott has made improvements to its security since the events came to light.

Under GDPR regulations, the ICO had the ability to impose a fine of up to 4% of a company's global annual revenue.

Daily Newsletter
Reward your inbox with the TPG Daily newsletter
Join over 700,000 readers for breaking news, in-depth guides and exclusive deals from TPG’s experts
Featured image by LightRocket via Getty Images

TPG featured card

Rewards rate
5X milesEarn 5X miles on hotels, vacation rentals and rental cars booked through Capital One Travel
2X milesEarn unlimited 2X miles on every purchase, every day
Intro offer
Open Intro bonus
Enjoy a $250 travel credit & earn 75K bonus miles
Annual fee
$95
Regular APR
19.49% - 28.49% (Variable)
Recommended credit
Open Credit score description
670-850Excellent, Good

Pros

  • Stellar welcome offer of 75,000 miles after spending $4,000 on purchases in the first three months from account opening. Plus, a $250 Capital One Travel credit to use in your first cardholder year upon account opening.
  • You'll earn 2 miles per dollar on every purchase, which means you won't have to worry about memorizing bonus categories
  • Rewards are versatile and can be redeemed for a statement credit or transferred to Capital One’s transfer partners

Cons

  • Highest bonus-earning categories only on travel booked via Capital One Travel
  • LIMITED-TIME OFFER: Enjoy $250 to use on Capital One Travel in your first cardholder year, plus earn 75,000 bonus miles once you spend $4,000 on purchases within the first 3 months from account opening - that’s equal to $1,000 in travel
  • Earn unlimited 2X miles on every purchase, every day
  • Earn 5X miles on hotels, vacation rentals and rental cars booked through Capital One Travel
  • Miles won't expire for the life of the account and there's no limit to how many you can earn
  • Receive up to a $120 credit for Global Entry or TSA PreCheck®
  • Use your miles to get reimbursed for any travel purchase—or redeem by booking a trip through Capital One Travel
  • Enjoy a $50 experience credit and other premium benefits with every hotel and vacation rental booked from the Lifestyle Collection
  • Transfer your miles to your choice of 15+ travel loyalty programs
  • Top rated mobile app