Marriott has second massive data breach in 2 years; over 5 million guests compromised
This post contains references to products from one or more of our advertisers. We may receive compensation when you click on links to those products. Terms apply to the offers listed on this page. For an explanation of our Advertising Policy, visit this page.
On Tuesday, March 31, Marriott International disclosed that it suffered a data breach that likely affected more than 5 million guests.
According to a press release from Marriott, the breach began in mid-January 2020 and was discovered at the end of February 2020. Per the results of the company’s investigation, compromised data includes contact details (name, phone number, email address, mailing address); loyalty account information (passwords were not affected); additional personal details (birth date, gender, company); partnerships and affiliations (linked airline accounts and frequent flyer numbers) and preferences (language and room preferences).
For more TPG news delivered each morning to your inbox, sign up for our daily newsletter.
Marriott says that Bonvoy passwords, credit cards, driver’s license/national identification numbers, credit cards and passport information were not affected in this latest breach.
The chain sent emails to all involved parties, though if you want to check for yourself, you can do so through a portal that Marriott has set up. It will let you know if your data was involved in the breach and, if so, what specifically was affected.
If you were affected by this latest breach, you’ll notice that you’ll be required to change your Bonvoy account password upon logging in, and you’ll be asked to set up two-factor authentication to add a layer of security to your account. Marriott says that it’s working with the appropriate authorities regarding this situation.
How to protect yourself from a data breach
With incidences of cybercrime continuing to rise, it’s hard to stay ahead of the curve when it comes to your online information. However, there are some steps you can take to better safeguard your data.
Use identity-protection programs
For those who are affected by this incident, Marriott is offering one year of a complimentary information-monitoring service through IdentityWorks via Experian. U.S. residents can enroll here and those who live outside the U.S. and in participating countries enroll here.
There are other services on the market, like CompleteID (also offered through Experian) and LifeLock, that are available to all consumers and start at $9.99 per month, a small price to pay for data security.
Change your passwords
This always seems like a no-brainer, but this is one of the best ways to keep your information safe. In today’s world, there are an endless number of passwords to keep track of, so we recommend using a password manager like 1Password to keep it all straight for you. 1Password charges roughly $5 per month, and you can store and protect all the passwords for your entire family. It also works with biometric features on the Apple platform like TouchID and FaceID, adding another level of security for your passwords. Hackers are less likely to be able to figure out a unique, 25-character password with letters, numbers and symbols.
For another layer of security, enable two-factor authentication on all accounts that offer it.
Regularly check your accounts
It’s important to check your balances once a month (at the very least) to make sure you don’t see any fraudulent activity. A service like Award Wallet can also help track your balances for free.
This Marriott data breach marks the second in as many years for the world’s largest hotel chain. While this recent breach isn’t nearly as widespread or devastating as the last one that affected Marriott in 2018, it’s concerning that breaches that affect millions of guests continue to happen with some degree of frequency.
Perhaps we’ll crack the code on data security in the future but for now, it’s important to remain vigilant with your online data while cybercriminals still have the upper hand.
Welcome to The Points Guy!
Earn 90,000 bonus miles after you spend $3,000 in purchases on your new Card in your first 3 months. Offer ends 8/3/2022.
With Status Boost™, earn 10,000 Medallion Qualification Miles (MQMs) after you spend $25,000 in purchases on your Card in a calendar year, up to two times per year getting you closer to Medallion Status. Earn 3X Miles on Delta purchases and purchases made directly with hotels, 2X Miles at restaurants and at U.S. supermarkets and earn 1X Mile on all other eligible purchases. Terms Apply.
- Limited Time Offer: Earn 90,000 bonus miles after you spend $3,000 in purchases on your new Card in your first 3 months. Offer ends 8/3/2022.
- Earn up to 20,000 Medallion® Qualification Miles (MQMs) with Status Boost® per year. After you spend $25,000 in purchases on your Card in a calendar year, you can earn 10,000 MQMs up to two times per year, getting you closer to Medallion® Status. MQMs are used to determine Medallion® Status and are different than miles you earn toward flights.
- Earn 3X Miles on Delta purchases and purchases made directly with hotels.
- Earn 2X Miles at restaurants worldwide including takeout and delivery in the U.S., and at U.S. supermarkets.
- Earn 1X Miles on all other eligible purchases.
- Receive a Domestic Main Cabin round-trip companion certificate each year upon renewal of your Card. Payment of the government imposed taxes and fees of no more than $80 for roundtrip domestic flights (for itineraries with up to four flight segments) is required. Baggage charges and other restrictions apply. See terms and conditions for details.
- Enjoy your first checked bag free on Delta flights.
- Fee Credit for Global Entry or TSA PreCheck® after you apply through any Authorized Enrollment Provider. If approved for Global Entry, at no additional charge, you will receive access to TSA PreCheck.
- Enjoy an exclusive rate of $39 per person per visit to enter the Delta Sky Club® for you and up to two guests when traveling on a Delta flight.
- No Foreign Transaction Fees.
- $250 Annual Fee.
- Terms Apply.
- See Rates & Fees